Rep Power: 374

Maybe UPS messed up and put my address on your turbo.

 
Rep Power: 607

Well, i just got my kit finally and my IC pipes are the wrong damn color and i don't have a SF logo on the IC and it has a small dent on it too.

I gotta send them back to SF now.....no damn turbo for me now for a few more damn wks

 
Rep Power: 374

^^That sucks *** man. Hopefully they will get everything fixed for you quickly.

 
Rep Power: 312

Heh - at least you GOT something to send back, I still don't have any parts yet. They are supposed to go out this week (they say), but I won't hold my breath until I get a tracking # or confirmation.

 
Rep Power: 607

****, i also remembered i didn't get my fuel system either

 
Rep Power: 0

wow, i was missing a lot of stuff too, but not that much...... that sucks man, i hope that they help us out with this stuff

 
Rep Power: 312

I sent you a PM telling you they were in 2 seperate boxes. The fuel system should be getting there any time now.

 
Rep Power: 607

What about my pipes ?

i just got ur pm.......i am sending them back......but i don't feel as though i should pay for it.

I guess that i will pay to ship them back

 
Rep Power: 312

pm'd again.

 
Rep Power: 584

im not really sure on how i would like to respond to this, mainly its not my place so i better keep my objective opinions to myself

 
Rep Power: 453

Just from hearing all of this, it makes me think ordering from SF isnt a good idea. I dont have the money to order a turbo kit, but from this SF wouldnt be my first choice. Too many mistakes and also when I order a item I dont want to wait several months to get it, and then be givin the run around on when I will get it.

 
Rep Power: 0

so much anger its not life or death people and you cant really get that kinda turbo any where else unless you want junky ones

 
Rep Power: 607

u give me $3,400 for over 3 months and tell me how u feel, then when u finally get it, u can't use it and then you have to send it back at your own expense b/c of someone else's mistake.

I am gonna overnite my pipes and let's see how long it is till i get them back.

 
Rep Power: 312

Huh? Speaka english pleasea.....

For the price they charge for a complete kit with upgrades a custom shop in town could do it. The only hard part is the manifold / downpipe (which is why I just purchased that and went custom the rest of the way). The other companies just didn't put time / effort into RD'ing their kits. Doesn't mean their "junky," it just means they weren't designed for the application.

As far as SF, I've been hearing / reading on a few other boards there have been some quality / customer service issues lately. I am not trying to start anything, nor am I trying to trash talk SF. All I know is that there seem to be a few more people who don't seem to be getting their monies worth by going the SF route. I still don't know myself because I still don't have my parts. If / when I actually do get my parts you'll all hear about it, as I'll be 1 step closer to actually having a turboed civic. Until than all I can do is dream....

 
Rep Power: 584

life or death, yea i believe it is, 3 grand is alot of loot that takes most people on here a while to save up working their part time jobs. and wtf are u thinkin, SF is not the only turbo company out there, u can get hundreds and thousands of companies, and SF aint the only one to make a manifold either, there are a few people out there including myself that have nothing from SF and have a turbo kit, that is top notch. i dont have SF therefore i cant make claims about them.

 
Rep Power: 584

my downpipe was made from a flange and 2.5' stainless 304, and a welder

 
Rep Power: 0

come on mike..... let us know what is up.......what is going on

 
Rep Power: 312

Wow, I just realized - this thread has 255 posts.....thats a lot....

 
Rep Power: 0

Welcome to the SF club bro.....you officially made it

1 intercooler sent back because SF logo backwards and requested no logo in first place
Pipes predrilled for alcohol injection when I didnt order alcholol injection
Shitty DSM bosche bov included with shipment instead of turbo xs
Intercooler sent back without logo but missing a weld ( have to take time to find a welder to fix this) and still no turbo xs bov

All i can say is expect 5 months before your order is correctly filled...i ordered on august 27th 2003 and still to this day do not have a full SF kit. It is functional but it's not what i ordered. They are very nice people but i am so pissed that i didnt go the custom route. I could've pieced together a kit that would've been equivalent to the SF kit with a little research. I feel your pain just stick it out maybe they really are as busy as they claim to be.

 
Rep Power: 584

all bc people are waiting and its 260

 
Rep Power: 401

welcome to my world brother, you'll hate it here.


believe it or not i've had a couple other people outside of 7thgencivic email me about their horror stories dealing with SF, so we are not alone on this. they told me some things i found pretty interesting

 
Rep Power: 312

I guess I feel better knowing that I'm not alone in my growing angst...

 
Rep Power: 0

mike stafford called me the other day...first time EVER that he called me. relax i think they are trying to turn things around.

 
Rep Power: 312

That's actually amazing - considering I have not received one phone call or email from them regarding my order - I have been the one asking the questions about status updates....

 
Rep Power: 0

Amazing isnt the word for it...i had a dyno tuning session set up that i was promised id have a new intercooler for...did i receive it...NO

I had to pay for a cancelation fee for the dyno session I missed because I did not receive my intercooler by the date promised by SF. They are trying to make things right but i can honestly feel for you guys who are just trying to get turbocharged. On top of all of this I had to pay to send the first intercooler back out of my own pocket because they put a damn SF logo on it.

 
Rep Power: 401

right when i think i should keep my kit, things like what happened to civic01vtec, dober and other start to come into play and have me rethinking it. i'll probably have someone/some shop install my kit and if pieces are missing, they cant finish the job and i'm stuck paying more for them to uninstall what they have so far or i'm stuck without my daily driver. Catalys has been keeping me up to date with my kit and it should shipped out by the weekend, hopefully he keeps his word and double checks so everything is boxed up. i'd rather keep waiting than have half a kit.

 
Rep Power: 312

So your saying that you are actually going to get your kit? You must have waited the longest out of all of us! I sure hope I don't have to wait almost 5 months to get my parts!!

 
Rep Power: 312

We have not changed a thing in shipping since we started the kits. civic01's pipes were scratched, but the other 35 civic kits were not. i would call this an "isolated incident". the packaging is all the same, the boxes are all the same, the parts are all the same. Nevertheless, i am fixing the pipes for him. The only thing we have changed in shipping is we went from fedex to UPS because fedex caused $1500 in damages to a celica kit.

Dober, we have talked about your kit via email, pm's, and phone calls.

opto, i have sent you updates. i told you where your parts were, what was going on with them, and when we should have them back. Saying that i never said anything to you is quite unfair to my half.

 
Rep Power: 607

I'm sorry if i sounded to harsh mike.....but i work hard for my money and when i give somebody $3,400 i expect to get what i paid for when promised. I am building a show car that has some ***** too and my whole theme is in white. And about the pipes being scuffed up, i can live with a few scuffs, but every single one is scuffed up really bad.

And as far as packaging goes, no offense mike, but it looks like it took u about 5 min. The pipes were poorly wrapped, my charge pipe that goes over the TB is bent and is now oval shaped, the plastic T fitting that is on the rubber vaccum hose is broken in half and my Intercooler is dented.

So, when u send my pipes back, please take the extra time to pack them cuz if they are scuffed again, they are coming right back to u.

 
Rep Power: 312

Yes, you are correct, you did give me updates. I wasn't ragging on the fact that you didn't give me updates, just that it was like pulling teeth to find out where things were at......You also said that you would be getting them back from the coaters this week, and trying to get them out - still on schedule?