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tie rod came off while driving

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Old Aug 20, 2006
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tie rod came off while driving

I just installed lowering spring recently and a shop helped me do it, I guess they forgot to install the bolt or didnt tighten the bolt. I drove over a pot hole and the tie rod came off on one side and I almost had an accident cuz I try to turn the steering but the wheel doesnt turn.
Long story short I took it back to the shop and fxed it but according the the DIY springs install, there supposed to have a pin holding the bolt (see pics below) but I checked there are no pins n not even a hole for the pin....
Anyone of u have the same issue?
Fyi, My car is 2002 EX sedan.

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Old Aug 20, 2006
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ya lower ball joint...... your suppost 2 have a castle nut..... and a cotter pin you prob dont see the hole because there isnt a castle nut
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Old Aug 20, 2006
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that is really dangerous, your lucky u didnt get into an accident cause as soon as that snaps, your wheels should go completely left or right.. make sure the bushing isnt bad, usually when you install springs you have to take that apart, usually a shop will just half *** it and break that ball joint while removing/installing. Its very easy to break if not done right.
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Old Aug 20, 2006
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I guess the shop might have damage it and cut the piece out...... so it ok to drive with just the bolts on without the pin?
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Old Aug 20, 2006
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who did the work, you or them?? cause you could have a lawsuit in your hands.....
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Old Aug 20, 2006
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Originally Posted by tuningmycivic
who did the work, you or them?? cause you could have a lawsuit in your hands.....
the shop
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Old Aug 20, 2006
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hell yeah..got a police report??
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Old Aug 20, 2006
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well...mine came loose, but i put some cottter pins back in there and amde it safe!
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Old Aug 21, 2006
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Originally Posted by tuningmycivic
hell yeah..got a police report??
I almost had an accident luckily didnt happen.

the shop cut through where the pin hole is so I cant put the cotter pin the secure the bolt....... should I replace a new tie rod end?? I dont think it's safe driving without the cotter pin...
If I were to get a new tie rod end, wat should I get? 7, 8, 23 and 24?? I'm new to this please help....
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Old Aug 21, 2006
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Yes 7, 8, 23, 24

Make the shop pay for it all.
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Old Aug 21, 2006
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Yeah that is extremely negligent on the part of the shop. Pick up a set of cotter pins from your local hardware store.

Think if you buy #7, the tie rod end, it comes with the boot already on and you just need the nut and cotter pin. You should check with whoever you're buying it from unless you don't mind having extra parts.
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Old Aug 21, 2006
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thank god U didnt get hurt with that done to your car. All you really need is the tie rod end it comes with everything you need. but I would report it to the poloce have them write up a report then take it back to the shop and have them pay for everything. That is BS on the part of the shop.
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Old Aug 21, 2006
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Sounds like the shop owes you big time... I'd try to get something out of this.
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Old Aug 21, 2006
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Originally Posted by jester444
Sounds like the shop owes you big time... I'd try to get something out of this.
yeah... I would try but the shop not gonna admit they cut the tie rod or forgot to screw the nuts back...
they already told me the tie rod came like that without pinhole..... it was my mistake also i didnt check the tie rod at the spot cuz i tot they know wat they r talking about and wouldn't lie to me..... plus i'm new to the tie rod thing, after i searched thru this forum (thanks 7thgencivic!!) I realized they cheated me........

Originally Posted by izmaxx
Think if you buy #7, the tie rod end, it comes with the boot already on and you just need the nut and cotter pin. You should check with whoever you're buying it from unless you don't mind having extra parts.
I'm planning to buy from http://www.hondaautomotiveparts.com/...=P.S.+GEAR+BOX
I'll send an email to them to find out.... Thanks!

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Old Aug 21, 2006
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that's a load of bull. any shop that works on suspensions and thinks tie rod ends don't have cotter pins would never again touch my car... they would pay for all repairs, at the hands of someone i trust
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Old Aug 21, 2006
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Originally Posted by jester444
Sounds like the shop owes you big time... I'd try to get something out of this.
Payday!
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Old Aug 21, 2006
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You really should file a police report about that. They are doing unsafe business, and endangering with their clients. They really could get someone killed with those practices. At very least file a report with better business bureau. From the very fact that they had to take apart they should have NEVER even thought about putting it back together with out a tie rod end with a functional cotter pin. They can try and bitch at you saying you brought it to them like that, but even if you did they should have at the very least said something. At least threaten to sue regardless of what you knew before you took your car to them they gave it back to you unsafe, which is totally irresponsible.

Edit: I had another great idea that would even be more painless to you and probably put the shop out of bussiness with a terrible image, write in/call one of your local tv stations and tell them about what happened. Get all the facts straight and bring it to them. They would love to harass the shop and have something to put on the next slow news day.

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Old Aug 22, 2006
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Originally Posted by drive_fast_dail
You really should file a police report about that. They are doing unsafe business, and endangering with their clients. They really could get someone killed with those practices. At very least file a report with better business bureau. From the very fact that they had to take apart they should have NEVER even thought about putting it back together with out a tie rod end with a functional cotter pin. They can try and bitch at you saying you brought it to them like that, but even if you did they should have at the very least said something. At least threaten to sue regardless of what you knew before you took your car to them they gave it back to you unsafe, which is totally irresponsible.

Edit: I had another great idea that would even be more painless to you and probably put the shop out of bussiness with a terrible image, write in/call one of your local tv stations and tell them about what happened. Get all the facts straight and bring it to them. They would love to harass the shop and have something to put on the next slow news day.

Yeah i will call the shop up today n see if they would pay for the new tie rod end
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Old Aug 22, 2006
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I like the TV thing. I don't know about where you are, but Fox 4 has something where they do exactly that, look into stuff just like that that consumers bring to their attention.
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Old Aug 22, 2006
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Originally Posted by jester444
I like the TV thing. I don't know about where you are, but Fox 4 has something where they do exactly that, look into stuff just like that that consumers bring to their attention.
Yeah but the shop owner is a nice guy, his staff messed up the tie rod not him so I don't wan him to out of business..
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Old Aug 22, 2006
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Well, if he's a nice guy he should be able to help you out. If not monetarily, then maybe do some free labor or something. I'm not saying you should threaten the guy, but still.
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Old Aug 22, 2006
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yeah they should pay you for damage and maybe some of the install since they almost killed you and your car.

good luck with it
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Old Aug 23, 2006
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thanks guys..... called the shop but the owner not around... still haven't get a reply back from him......
I'm planning to buy the tie rod ends from internet, do u guys think the Honda dealer will install them for me (currently, I'm lowered on Neuspeed sport springs with lip kits all around)????
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Old Aug 25, 2006
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same thing happened to me, i didnt put the cotter pin back in
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Old Aug 25, 2006
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took some pics.... I had never have other shop change or remove my suspension/tie rod ends, only things I had other shops done was oil change, obviously this shop must have cut them....



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Old Aug 25, 2006
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yeah looks like they cut right where the pin should be, i would deff. complain to them about that.
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Old Aug 26, 2006
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The metal looks fresh as far as I can tell from the fuzzy picture. They can get out of that one. You really should do something about it, demand an explaniation as to what they were even thinking. They should have know the result of cutting the bolt so far in the first place. You definately should not be the one paying for the tie rod, or its install. But, if you havent got the tie rods on already just install them your self, it will be simple. The install is easy the alignment is the tough part, just try to match where it is now and get it aligned once your suspension settles. But dont take this matter lightly the shop screwed you and those pictures show what they did, make sure you at least get your money back for mess.
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Old Aug 30, 2006
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damn man... you should definately follow through with some legal action. Even if they do come up with the bullshit that it was like that already, a reputable place that knows what their doing should have let you or ATLEAST warned you of what kind of problems you can be getting into with a tie rod end like that.

be persistent, and never put yourself on the defensive side, they should be on that side


but good thread! i need to replace the tie rod end as well :-p
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Old Aug 30, 2006
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Thanks guys....
I'm gonna do something about this.... gonna make the shop pay for it....
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