Rep Power: 812

It is ALWAYS the vendors fault if something happens. That is no excuse to blame the supplier. Why do you think the top vendors here do so well? They actually have suppliers they can trust to back them up. So if I sell something to a member here but its at home in another state, I ask my brother to ship it out. Well nothing happens they don't get the product, should I just tell the member to take it up with my brother? NO.

 
Rep Power: 448

were not saying that all of his transactions were "shady", but there have been numerous complaints/issues with him and it needs to stop

 
Rep Power: 308

numerous complaints were from what? I'd assume missing parts from HID kits? Issues like customers not recieving missing parts/refund? Once again, if it is missing parts, it is his supplier. As for refunds taking so long, Im sure he contacts his supplier to get that missing part to his customers, thinking that his supplier actually did send it out, he waits a couple days for product to arrive, but doesn't...so he contacts them again, wait a couple more days, and nothing. Then he actually refunds the money. Even though he is online, it doesn't mean he is there physically...i leave my AIM on all day all night. Im only on for a total of 3hrs a day.

Regardless, i hope you guys get what you guys are after.

 
Rep Power: 308

The example i used was to show you how the product you ordered get from the vendor to your door step.

do you see a difference between your brother who has 1 set of HIDs and a supplier who mass distributes products? Of course not you dont tell the member to take it up with your brother, YOU are going to have to take it up with your brother. Where as in Jay's position a company which distributes the products in mass quantities have a rep to maintain(if any), and it is Jays job to get his supplier to get the products to customers so Jay can maintain his. Obviously his supplier did a shjtty job on it and Jays getting all the blame.

 
Rep Power: 276

In the end i hope it all works out, in the end it was jay's poor customer service i fell caused the conflict here.

 
Rep Power: 308

what you say here, is what i meant here:

you have concluded my arguement.
Good Luck with your transaction guys.

 
Rep Power: 400

that's why these customers are STILL trying to get a satisfactory transaction out of this? interesting ethics.
If you drop ship and item, and the customer gets either broken, misrepresentede, incomplete, or whatever merchandise, it is YOUR RESPONSIBILITY to fix it. IT IS NOT THE BUYER'S RESPONSIBILITY TO FIX IT!!!

I dont know how much more clear this can be?? if i buy an exhaust from auto zone, and they have it drop shipped from some company in california, and i get the exhaust and it's incomplete, who do I go to? I go to auto zone. Why? Because it is THEIR responsibility to buy the product I bought FROM THEM, regardless of where it came from. if auto zone took my money in the transaction, THEY are responsible for seeing that transaction is completed and satisfactory.

So, regardless of what his vendor did, it is HIS responsibility to fix it. And if his vendor wants to screw impulse and say oh well, then impulse has to bite the bullet and give the refund. Period.

lastly, aside from all of this, is the fact that he is NOT a vendor on this web site, and should NOT be selling products through any contacts made via 7thgencivic.com.

this is not open for discussion.

 
Rep Power: 400

Of course he is. Why? because he's refusing to fix the situation in a timely manner.

 
Rep Power: 308

i see where u're coming from.

Lastly i just want to say, its true what you said s2000man, his supplier decided to screw him over and they did.

 
Rep Power: 400

it just takes some explaining. it sucks if his supplier screwed him over, but unfortunately, that's business. nothing is risk free.

 
Rep Power: 812

thanks s2kman. i don't see why its so hard to understand what you and I are saying.

 
Rep Power: 308

because in post #64 what you and I said are very similar.

 
Rep Power: 400

you were both saying similar things, just with some confusion in between. now you are on the same page. lol

 
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When I asked him about it, he did as you said he should and said he's not a vendor here, and he's not authorized to talk about it. If people take it upon themselves to contact him through this site by clicking his email link further on that, he, again, can't control that and is still not soliciting business on here. If this is the case then the option to contact members via email should be removed from the site. Only licensed and authorized vendors and moderators should be able to access the email option, or us be able to reach their email menu. I don't see how he can do anything except tell people that he's not authorized, but he can't control them going out of their way through this site to contact him. Maybe I'm just confused, but what I'm getting at is how can he be reprimanded for the actions of others?

 
Rep Power: 812

he needs to deny the sale if someone finds out about the product from this site and asks him about it. plain and simple.

 
Rep Power: 0

Track and Confirm at www.usps.com

Dennis > 0103 8555 7494 0279 5488
Frank > 0103 8555 7494 2376 7006

Honsetly, You guys complain more than woman

The whole point of this thread is because 2 memberes were missing the exact same peices and have been waiting for that part. As of right now... They are going to get it. So now, that problem is taken care of.

Now, we have another interesting problem... I cannot sell HID kits to 7thgen members?

Thats basically what it comes down to... How else would they get me screen name or email address?

Tell me... How do people get your screen name? Usually from a friend, family, ect...

I guess the only way for me to make a permitted sale from a 7thgen member would be if he got my Screen name or Email from a friend or another member (since it COULDNT have gotten it from this site, cause that would have been "bad" of me?).

Whatever, Honestly I have been part of this forum since Mar 2003

I was and still am the person that people come to with questions regarding HIDs and Lights for their car in general...

I was even an actual moderator of the site but it was taken away from me because of a situation like this

Basically what this comes down to is that I cannot help how people contact me. If someone wants an HID kit or any kind of light product for their car, I will answer all their questions and I will make a sale with them.

Thanks to the people that have joined in on this thread and have made interesting points that noone is actually paying attention to.

I' am going to enjoy my day with paul van dyk @ central park

Good Day

 
Rep Power: 0

btw... I' am still at 94.6% Positive with feedback with 31 sales

I believe ive sold over 100 HID kits to just 7thgen members alone

so, out of all of it, i believe only 6 people complained? Good, I still consider myself a great person to deal with

 
Rep Power: 276

Dennis and i thank you, glad this is all over with and i thank everyone for there imput on this thread. We can now all get on with our life with out the drama.
Frank.

 
Rep Power: 448

thank you for the update

 
Rep Power: 448

not anymore you wont

 
Rep Power: 400

regardless, he had plenty of sales going on through PM's on the site. that's enough, and is not open for debate.

 
Rep Power: 305

On behalf of Black03Civic and I, we would like to thank everyone for their support in this whole ordeal, especially to the moderators.

The whole point of this thread was to get Jay's attention because nothing was being done... and it worked. I believe if I never created this thread Black03Civic and I still won't know whats going on. Jay, like I said before, I'm sorry it had to come to this. You're probably a great vendor, but unfortunately I didn't get to experience this. Lets stop arguing over this and move on.

Thank You to the moderators once again.

 
Rep Power: 312

k, here's how i look at it, i'll put it into a story. i have 2 friend, fred. and billybob. now, my friends are hicks and fred old beat up chevy trunk has a bad transmission. fred takes his truck to billybob transmission shop, 4 months later, fred's chevy truck is still nothing but a flower box. Now, fred goes to billybob and billybob tells fred that the transmission he needs to call his supplier that rebuilds the trannys, fred calls at least once a day and everytime leaves msgs for billybob, no fred's truck is his source of food, no truck=no roadkill. Fred actually gets a hold of billybob about 1 time a week max. at this point, fred just wants his truck back to take it somewhere else, so what should billybob do? refund fred his money, and get his tranny back for his supplier, and apologize to fred for the inconvience, now this is the part where both fred and billybob need be men and fred needs to realize even though it sucks it's not billybobs fault, it was out of his control. Billybob needs to realize yes, it sucks that he lost the sale but he knows that in the end he did the thing to help the customer most and thats it. Impulse, i see where ur coming from but the only thing i would do differently in your shoes is first admit your fault. u know you did him wrong, u fixed it but think if someone treated u like u treated him. exactly. What i would of done in impulses shoes is, reem my vendor a new butthole so they'd be pooping out of like 3 holes for a year, and if they still didn't work, i would find another vendor asap to get those parts. I would look for a vendor for a week, talkng to my customer everyday so they know whats going on and such. After a week of searching, if those parts were not in the mail, then the refund would be. Thats what i would of done cuz thats what i would want done to me.


Matt

 
Rep Power: 276

well its been over a week and nothing, i am not even sure if it was really sent, and the Drama continues

 
Rep Power: 453

well it looks as if he notified them that they should be expecting it for shipping, but never went and gave it to them. What an a-hole.

 
Rep Power: 373

gosh, here we go again.

Injen

 
Rep Power: 812

i thought the supplier was supposed to do it? Either way both sides are bad.

 
Rep Power: 0

i have bought from this guy , i havent had anyproblems at all. my bulb died or something thats all and it was my fault. just my 2cents. i mean sh*t happens right?

best of luck to both sides. blah....

 
Rep Power: 305

i think you're failing to see that there are 2 people that have lost $325. it doesnt matter what he's done before, its what he's doing now. i havent seen those harnesses that were "shipped" out last week, and i personally dont think i'll ever see them. if you go to post #24, the supplier says to "contact jason at vivid lights." well i did that yesterday, and guess what??? their e-mail address doesnt work. no suprise here. both jay and his damn supplier are shady as hell.

 
Rep Power: 397

I know there are problems between you because of the parts. But he's been restricted, and almost everyone knows about him and his reputation, so theres really no reason to keep bumping this thread. It's not helping you, him, or us really.. so you may want to just stick with dealing with it personally.