Rep Power: 0

Okay, I've had my car for 5 days and I cannot initiate a voice activated hands-free call, text or simply ask Siri a question. It is really frustrating as I'm on vacation in a city out on Long Island near Jones Beach and I need directions. Called the dealer and expressed my frustration. The phone is successfully paired and AppleCarplay works fine-I can receive text messages and respond using the button on the steering wheel and Siri I just can't initiate. I traded in a 2020 Civic EX-L. The button was simply for Siri. This version you can roll the button and choose Sirius, Apple Carplay, phone, AM, FM etc to switch which is great but the fact I can't use it for Siri makes me furious. I drove to Honda City in Bethpage, they said I would have to leave the car for at least a day and someone would have to pick me up. That's not an option. I'm out here until until 7/18. I have paired, unpaired, Hondalink app is working fine other this is problem which is huge as I have my own business and often need to make calls while I'm driving. Anyone have any idea what to do? Thanks in advance. I even called in car support and they opened a case not knowing either.

 
Rep Power: 244

Only things I can suggest.

make sure phone is on latest iOS.
make sure radio is updated
try another phone and see if helps.

Also it could be a setting on the phone under Siri or privacy as initiating Siri from another source besides the phone could cause a security risk.

 
Rep Power: 126

I know in my TSX you have to manually input contacts into the car in order to be able to initiate voice-activated commands (text or call). Perhaps this is the same?

 
Rep Power: 0

Bought the car to a Honda dealer where I am on vacation and the problem has been fixed! Thanks for all your feedback.

 
Rep Power: 0

Does anyone who has this car have this happen? : when the air conditioning is on high and you use SIRI the air condition seems to go on low until done with SIRI?

 
Rep Power: 126

Probably to reduce background noise.

 
Rep Power: 0

Makes sense, thanks for the reply. The way things started off with this car, I'm just a bit skeptical.

 
Rep Power: 126

Fair enough. When I’m using hands-free in my TSX with the AC on, people have difficulty hearing me. I’m guessing that would be why and that’s Honda’s way of fixing it.

 
Rep Power: 0

Did they say how?