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Service Bulletin

Shift Lever Is Difficult to Move

July 16, 2002
02-039
Applies To: 2001–02 Civic With M/T – ALL
Shift Lever Is Difficult to Move
SYMPTOM
Shifting into any gear is difficult.

PROBABLE CAUSE
Lack of lubrication in the shift lever pivot ball.

CORRECTIVE ACTION
Replace the shift lever housing assembly.

PARTS INFORMATION
Shift Lever Housing:
P/N 54100-S5A-003, H/C 6469910
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 212101
Flat Rate Time: 0.6 hour
Failed Part: P/N 54100-S5A-003
H/C 6469910
Defect Code: 005
Contention Code: B02
Template ID: 02-039A
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.
REPAIR PROCEDURE
1. Remove the center console. Refer to page 20-64 of
the 2001–02 Civic Service Manual.
2. Remove the shift cables from the shift lever. Refer
to page 13-48 of the service manual.
3. Remove the shift lever housing.
4. Install the new shift lever housing. Torque the bolts
to 22 N·m (16 lb-ft).
5. Reinstall the center console.

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Service Bulletin

Clicking Noise While Driving in 2nd

(Supersedes 03-009, dated June 10, 2003)
SYMPTOM
While driving in 2nd gear, a clicking noise occurs when
turning right (DX, LX, HX, and EX) or when turning left
(Civic Hybrid).
PROBABLE CAUSE
The reverse idler gear is contacting the1st/2nd hub
sleeve set.
VEHICLES AFFECTED
2001–02 Civic DX, LX, EX, HX with M/T: ALL
2003 Civic with M/T:
Hybrid:
From VIN JHMES95..3S000001 thru
JHMES95..3S018631
2-Door DX, LX:
From VIN 1HGEM2...3L000001 thru
1HGEM2...3L045196
2-Door EX:
From VIN 1HGEM2...3L000001 thru
1HGEM2...3L044605
2-Door HX:
From VIN 1HGEM2...3L000001 thru
1HGEM2...3L045655
4-Door DX, LX:
From VIN 1HGES1...3L00000 thru
1HGES1...3L023628
From VIN 2HGES1...3H500001 thru
2HGES1...3H557463
Japan Production (VIN begins with JHM): ALL
4-Door EX:
From VIN 1HGES2...3L000001 thru
1HGES2...3L024574
From VIN 2HGES2...3H500001 thru
2HGES2...3H556201
Japan Production (VIN begins with JHM): ALL
CORRECTIVE ACTION
Replace the reverse idler gear, the 1st/2nd synchro
hub/sleeve set, and the reverse gear holder.
REQUIRED MATERIALS
Honda Manual Transmission Fluid
(1.7 quarts required):
P/N 08798-9016, H/C 4928271
Liquid Gasket:
P/N 08718-0001, H/C 2963817
PARTS INFORMATION
Gear, Reverse Idle (ALL):
P/N 23540-PLW-000, H/C 6568513
Gear Set (DX, LX, EX):
P/N 23432-PLW-315, H/C 6568414
Gear Set (HX):
P/N 23432-PLW-306, H/C 6589709
Gear Set (Hybrid):
P/N 23432-PZB-305, H/C 7101694
Holder: (Except Hybrid):
P/N 24230-PLW-010, H/C 7387657
Holder (Hybrid):
P/N 24230-PWL-010, H/C 7383250
12 mm Washer:
P/N 94109-12000, H/C 0171868
14 mm Washer:
P/N 94109-14000, H/C 0171876
20 mm Washer:
P/N 94109-20000, H/C 0251728
22 mm Locknut (Except Hybrid):
P/N 90202-PB6-010, H/C 3134996
22 mm Locknut (Hybrid):
P/N 90201-PB6-010, H/C 3377553
2 of 4 03-009
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 213110
Flat Rate Time: 4.0 hours
Failed Part: P/N 24230-PLW-000
H/C 6568653
Defect Code: 042
Contention Code: B07
Template ID: 03-009A (DX, LX, EX)
03-009B (HX)
03-009C (Hybrid)
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.
REPAIR PROCEDURE
1. Remove the transmission. See page 13-4 of the
2001–2003 Civic Service Manual; for the Hybrid,
see page13-18. Then remove the housing. See
page 13-16 of the 2001–2003 Civic Service
Manual; for the Hybrid, see page 13-32.
2. Remove the reverse idler shaft and the reverse
idler gear; discard the gear. See page 13-17
(13-32 for Hybrid) of the service manual.
3. Remove and discard the shift fork.
4. Apply vinyl tape to the mainshaft splines to protect
the seal, then remove the mainshaft and shift forks
as an assembly from the clutch housing.
TRANSMISSION
HOUSING
DOWEL PINS
REVERSE IDLER SHAFT
REVERSE IDLER GEAR
(Discard.)
REVERSE IDLER
SHIFT FORK
(Discard.)
MAINSHAFT/
COUNTERSHAFT
ASSEMBLY
(Remove assembly.)
Apply vinyl tape to
the splines.
WASHER
SPRING
WASHER
CLUTCH
HOUSING
03-009 3 of 4
5. Disassemble the countershaft assembly; see
page 13-32 (13-45 for Hybrid) of the service
manual.
6. Replace the 1st/2nd synchro hub/sleeve, and
reassemble the countershaft; see page 13-34
(13-48 for Hybrid) of the service manual.
COUNTERSHAFT
ASSEMBLY
CHISEL
Remove
locknut.
SYNCRO HUB/
SLEEVE SET
Replace.
4 of 4 03-009
7. Check the countershaft clearance; see page
13-30 (13-44 for Hybrid) of the service manual.
8. Reassemble the transmission; see page 13-43
(13-59 for Hybrid) of the service manual.
9. Install the new shift fork holder. Check the reverse
shift fork clearance; see page 13-19 (13-34 for
Hybrid) of the service manual.
10. Reinstall the transmission; see page 13-9
(13-23 for Hybrid) of the service manual.
11. Fill the transmission with MTF.
12. Test-drive the car; make several right turns (left
turns for Hybrid), and check that the clicking noise
is gone.
Standard:
Service Limit: 0.22 mm (0.009 in.)
0.03– 0.12 mm (0.001– 0.005 in.)
DIFFERENTIAL
ASSEMBLY
SPRING
WASHER
LIQUID
GASKET
REVERSE
LOCK CAM
REVERSE
IDLER GEAR
FEELER
GAUGE
REVERSE
SHIFT FORK

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Service Bulletin

Squeak at the Clutch Pedal

(Supersedes 02-002, dated September 21, 2004)
SYMPTOM
A squeak, a twang, or a notchy feel when the clutch
pedal is pressed.
PROBABLE CAUSE
The clutch master cylinder spring is rubbing on the
outer diameter of the piston when the pedal is pressed,
or the master cylinder quick connect is moving.
VEHICLES AFFECTED
Accord 4-door (L4)
2003: ALL
2004: From VIN 1HGCM5...4A000001 thru
1HGCM5...4A057314
2004: From VIN JHMCM5...4C000001 thru
JHMCM5...4C015530
Accord 2-door (L4)
2003: ALL
2004: From VIN 1HGCM7...4A000001 thru
1HGCM7...4A009554
Accord 2-door (V6)
2003: ALL
2004: From VIN 1HGCM8...4A000001 thru
1HGCM8...4A010132
Civic 4-door
2001–03: ALL
2004: From VIN 2HGES....4H500001 thru
2HGES....4H539779
2004: From VIN 1HGES....4L000001 thru
1HGES....4L010847
Civic 2-door
2001–03: ALL
2004: From VIN 1HGEM2...4L000001 thru
1HGEM2...4L029834
Civic Si
2002–03: ALL
2004: From VIN SHHEP3...4U500001 thru
SHHEP3...4U500101
Civic Hybrid
2003: ALL
2004: From VIN JHMES9...4S000001 thru
JHMES9...4S001890
CR-V (4WD)
2002–03: ALL
2004: From VIN SHSRD7...4U200001 thru
SHSRD7...4U211567
2004: From VIN JHLRD7...4C000001 thru
JHLRD7...4C002219
Element (2WD)
2003: ALL
2004: From VIN 5J6YH1...4L000001 thru
5J6YH1...4L001202
Element (4WD)
2003: ALL
2004: From VIN 5J6YH2...4L000001 thru
5J6YH2...4L002230
CORRECTIVE ACTION
Replace the master cylinder, and apply a thin film of
silicone grease to the clutch line fitting.
REQUIRED MATERIALS
Silicone Grease: P/N 08C30-B0234M, H/C 6110928
Brake Fluid: P/N 08798-9008, H/C 4423802
PARTS INFORMATION
Civic/Civic Hybrid Master Cylinder:
P/N 46920-S5A-G04, H/C 7569452
Accord/Civic Si/CR-V/Element Master Cylinder:
P/N 46920-S7A-A02, H/C 7604507
2 of 2 02-002
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 211101
Flat Rate Time: 0.6 hour (All Civics)
0.8 hour (Accord/CR-V/Element)
Failed Part:
Civic/Civic Hybrid:
P/N 46920-S5A-G01
H/C 6571103
Accord/Civic Si/CR-V/Element:
P/N 46920-S7A-A01
H/C 6729031
Defect Code: 03214
Symptom Code: 04201
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.
DIAGNOSIS
Have an assistant press the clutch pedal while you
grasp the clutch line at the clutch master cylinder, and
then at the slave cylinder. If you feel a vibration through
the clutch line when you hear the noise or the noise
stops, go to REPAIR PROCEDURE. If you feel no
vibration or the noise does not stop, look for other
causes.
REPAIR PROCEDURE
Do not spill brake fluid on the vehicle; it may damage
the paint. If brake fluid does contact the paint, wash it
off immediately with water.
1. Remove the clutch master cylinder.
• Refer to the appropriate service manual:
2003–04 Accord (L4): page 12-6
2003–04 Accord (V6): page 12-8
2001–04 Civic: page 12-5
2002–04 Civic Si: page 12-5
2003–04 Civic Hybrid: page 13-5
2002–04 CR-V: page 12-5
2003–04 Element: page 12-6
• Enter keyword CLUTCH MASTER, and select
Clutch Master Cylinder Replacement from the
list.
2. Install the new clutch master cylinder, but do not
attach the clutch line fitting.
3. Apply a thin coat of silicone grease to the clutch line
fitting and to the opening in the clutch master
cylinder. Do not use silicone spray; it could damage
the O-ring.
4. Connect the clutch line fitting to the clutch master
cylinder.
5. Bleed the clutch hydraulic system, then top off the
reservoir with brake fluid.
6. Check to see if the noise is gone when pressing the
clutch pedal.
• If the noise is gone, the repair is complete.
• If the noise is still present, look for other causes.
7. Test-drive the vehicle to check for proper clutch
operation.
NOTICE
CLUTCH LINE
FITTING

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Export Service Bulletin

Stiff Shifting or Transmission Pops Out of Gear

(Supersedes 01-081, dated August 2001)
SYMPTOM
The transmission pops out of 2nd or 5th gear, usually
during deceleration; also the shift lever may feel hard to
move from gear to gear.

PROBABLE CAUSE
The shift cable end is corroded at the transmission,
which causes a stiff feeling when shifting. This may
also cause the transmission to pop out of gear.
The clearance between the interlock and transmission
case wall is too great, and the contact length of the 2nd
or the 5th gear dog tooth is too short, causing the
transmission to pop out of gear.

VEHICLES AFFECTED
2001 Civic
KE: From VIN 1HGE.....1L600001
to VIN 1HGE.....1L602128
KG: From VIN 1HGE.....1L600001
to VIN 1HGE.....1L602184
KK 2-Door: From VIN 1HGEM2...1L500001
to VIN 1HGEM2...1L500081
KK 4-Door:From VIN 1HGES1...1L500001
to VIN 1HGES1...1L501658
KK 4-Door:From VIN 2HGES1...1H750001
to VIN 2HGES1...1L750441
KR: From VIN 1HGEM2...1L600001
to VIN 1HGEM2...1L602293
KX 4-Door:From VIN 1HGES.....L900001
to VIN 1HGES.....L906549
KX 2-Door:From VIN 1HGEM.....L900001
to VIN 1HGEM.....L902286

CORRECTIVE ACTION
Replace the cable bushings if they are corroded, or
replace the transmission case housing, 1-2 shift fork,
2nd gear, 1st gear, and 5th gear.

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: Repair Procedure A: 213003
Repair Procedure B: 213107
Repair Procedure A & B: 213108
Flat Rate Time: Repair Procedure A: 0.5 hour
Repair Procedure B: 5.8 hours
Repair Procedure A & B: 6.3 hours
Failed Part: 21210-PLW-B00
Defect Code: 037

PARTS INFORMATION
Second Gear Set, DX, LX, and EX: 23432-PLW-315
1-2 Shift Fork: 24220-PLW-000
Transmission Case (housing): 21210-PLW-B00
1st Gear, DX, LX: 23421-PLW-A00
1st Gear, EX: 23421-PLW-B00
5th Gear, DX, LX: 23461-PLW-C00
5th Gear, EX: 23461-PLW-B00
Locknut: 90202-PB6-010
12 mm Washer (two required): 94109-12000
14 mm Drain Washer: 94109-14000
18 mm Backup Switch Washer: 90401-P8A-A00
20 mm Fill Plug: 94109-20000
Oil Seal (35 x 58 x 8): 91206-PHR-003
Oil Seal (35 x 56 x 8): 91205-PL3-A01
Oil Seal (26 x 42 x 7): 91216-PL3-005
Cotter Pin: 94201-20350
Shift Cable Bushing: 54310-S5A-999

REQUIRED MATERIALS
Honda MTF (manual transmission fluid): 08798-9016
Urea Grease: 08798-9002
2 of 4 01-081

DIAGNOSIS
Test-drive the vehicle. Shift through all five gears and
then back down to 2nd, and check if it is difficult to shift
into gear. Accelerate at wide open throttle in 2nd or 5th
gear, and quickly release the gas pedal; do this several
times.
• If the transmission has a stiff feel when shifting, go to

REPAIR PROCEDURE A.
• If the transmission pops out of gear, go to REPAIR

PROCEDURE B.
• If the transmission has a stiff feel when shifting and
pops out of gear, do REPAIR PROCEDURE A, then
REPAIR PROCEDURE B.
REPAIR PROCEDURE A
1. Remove the air cleaner assembly.
2. Remove the cotter pin from the shift lever assembly
on the transmission. Remove the two washers.
3. Remove the cable from the shift lever assembly.
Spray lubricant on the bushing, push out the
bushing and discard it.
4. Remove all the corrosion from the shift lever
assembly stud and the bushing eyelet at the end of
the shift cable.
5. Lubricate the bushing eyelet with high-temp urea
grease, and install the bushing.
6. Install the cable on the shift lever assembly, install
the two washers, and install a new cotter pin.
7. Install the air cleaner assembly.
8. If you did REPAIR PROCEDURE A because the
transmission has a stiff feel when shifting and pops
out of gear, test-drive the vehicle. Accelerate at
wide open throttle in 2nd or 5th gear, and quickly
release the gas pedal; do this several times.
• If the transmission does not pop out of gear,
return the car to the customer.
COTTER PIN
(Replace.)
METAL
WASHER
NYLON
WASHER
SHIFT LEVER
ASSEMBLY Inspect for
corrosion.

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Export Service Bulletin

Headliner Sags in the Rear

SYMPTOM
The rear of the headliner is sagging.

PROBABLE CAUSE
The retaining clips have detached from the headliner.

VEHICLES AFFECTED
KK:
From VIN 1HGES1...1L500001 thru
1HGES1...1L500846
From VIN 2HGES1...1H750001 thru
2HGES1...1H750042
KX:
From VIN 1HGES1...1L900001 thru
1HGES1...1L903627
CORRECTIVE ACTION
Reattach the clips to the headliner with adhesive.
REQUIRED MATERIALS
JB Kwik Weld: P/N 8276
(Found at most auto parts stores)
or
Devcon High Strength Plastic Welder: P/N S-220
(Found at most hardware stores)
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Flat Rate Time: 1.0 hour
Failed Part: P/N 83200-S5D-A11ZA
Defect Code: 004

REPAIR PROCEDURE
1. Put masking tape on the headliner and the rear
window so you do not get adhesive on them.
2. Mix a small amount of adhesive in a container.
3. Carefully pull down the back of the headliner by
each clip. Do not pull it down too far or you will
crease the headliner.
4. Leave the clips attached to the roof. Apply a small
amount of adhesive to each clip with a putty knife.
5. Slowly press the headliner against the clips.
Support the headliner for at least 5 minutes with a
rod that is padded at both ends.
6. Remove the masking tape you installed. Allow the
adhesive to set for at least 4 hours before pulling on
the headliner.

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Export Service Bulletin

Power Door Locks Will Not Unlock Rear Doors

SYMPTOM
The power door locks will not lock or unlock a rear door.
However, the door can be locked and unlocked
manually with the lock tab on the door.

PROBABLE CAUSE
The door lock rod is binding on a rib on the back of the
door panel.

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Flat Rate Time: 0.2 hour per door
Failed Part: P/N 72632-S5A-003
Defect Code: 030

CORRECTIVE ACTION
Repair the door locks on one or both of the rear doors.

REPAIR PROCEDURE
1. Remove the inner door handle. (Refer to the body
section of the 2001 Civic Shop Manual.)
2. Remove the grip cover from the door handle.
3. Remove the two mounting screws from the door
handle grip.
4. Release the door panel mounting clips along the
bottom and sides of the door. Do not remove the
door panel.
5. Pull the bottom of the door panel out about 20 cm
(8 inches). Verify that the lock rod is free of the door
panel rib.
6. Reinstall the door panel. Make sure the lock rod is
above the rib.
7. Reinstall all removed parts.
8. Operate the power door lock switch to make sure
the door locks and unlocks properly.
9. Repeat steps 1 thru 8 on the other door, if needed.

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Export Service Bulletin

Roof Molding Is Warped or Loose

SYMPTOM
One or both ends of the roof molding are warped or
loose.

PROBABLE CAUSE
Excess sealer around the base of one or both pins in
the roof.

VEHICLES AFFECTED
4-door:
KK: From VIN 1HGES....1L500001 thru
1HGES....1L501921
KU: From VIN JHMES1...1S200001 thru
JHMES1...1S204774
KU: From VIN JHMES8...1S200001 thru
JHMES8...1S205016
KX: From VIN 1HGES....1L900001 thru
1HGES....1L908966
2-door:
KE: From VIN 1HGEM....1L600001 thru
1HGEM....1L602680
KG: From VIN 1HGEM....1L600001 thru
1HGEM....1L602538
KK: From VIN 1HGEM....1L500001 thru
1HGEM....1L500095
KR: From VIN 1HGEM....1L600001 thru
1HGEM....1L602408
KX: From VIN 1HGEM....1L900001 thru
1HGEM....1L902437

CORRECTIVE ACTION
Remove the excess sealer from around the mounting
pins of the roof molding. Inspect the roof molding, and
replace it if necessary.

PARTS INFORMATION
4-door:
Right Roof Molding: P/N 74306-S5A-J01
Left Roof Molding: P/N 74316-S5A-J01
2-door:
Right Roof Molding: P/N 74306-S5P-A00
Left Roof Molding: P/N 74316-S5P-A00

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: P/N 74316-S5A-J01
Defect Code: 004
Contention Code: A99

REPAIR PROCEDURE
1. Pull up on one end of the affected roof molding with
your fingers, then slide the end toward you and pull
it up to release the bracket from the pin.
2. Peel the molding out of the channel.
3. Slide the other end of the molding toward you, then
pull it up to release the bracket from the pin.
Remove the entire molding.
OP# Description FRT
814008 Remove the roof molding,
remove excess sealer, reinstall
the roof molding
(one or both sides)
0.2
814133 Remove the roof molding,
remove excess sealer,
install new roof molding
(one or both sides)
0.2
BRACKET
PIN
2 of 2 01-068
4. Use a flat-tip screwdriver to scrape any excess
sealer from around the base of the pins.
5. Check the condition of the removed roof molding.
• If the molding material is not warped and the
brackets are not bent, reinstall the molding in the
reverse order of removal.
• If the molding material is warped or either of the
brackets is bent, install a new molding.
6. If necessary, repeat steps 1 thru 5 for the other roof
molding.

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Service Bulletin

Rattle From the High Mount Brake Light

SYMPTOM
A rattle coming from the area of the high mount brake
light when going over rough road surfaces.

PROBABLE CAUSE
The felt that is attached to the mounting hook on the
package tray has been pushed out of position.

CORRECTIVE ACTION
Install 10T EPT foam between the package tray and
the parcel shelf at the high mount brake light.

REQUIRED MATERIALS
10T EPT Foam:
P/N 06992-SA5-000, H/C 2086668
(Will repair about 30 to 40 vehicles)
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: P/N 84500-S5P-A01ZA
H/C 6527311
Defect Code: 043
Contention Code: B07
Template ID: 02-024A
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Service Manager or your Zone Office. You
must request consideration, and get a decision, before
starting work.

DIAGNOSIS
Have an assistant drive the vehicle over rough road
surfaces. When you hear the rattle, apply pressure to
the high mount brake light. If the rattle is eliminated, go
to REPAIR PROCEDURE. If the rattle is still present,
look for other causes.

REPAIR PROCEDURE
1. Cut two 38 x 38 mm pieces of 10T EPT foam.
2. Remove the backing and attach the two pieces of
foam together, adhesive side to adhesive side.
3. Open the trunk.
4. Insert the foam between the package tray and the
parcel shelf at the opening for the high mount brake
light. Install the foam at the rear of the high mount
brake light wiring opening. Push the foam into the
rear of the opening toward the rear window.
5. Drive the vehicle to confirm that the rattle from the
high mount brake light has been eliminated. If the
rattle has not been eliminated, recheck your
positioning of the foam. If the foam is properly
installed, look for other causes.
OP# DESCRIPTION FRT
714002 Diagnosis and install EPT foam 0.2
714092 Test drive 0.3
UNDERSIDE OF
HIGH MOUNT
BRAKE LIGHT
38 x 38 mm
EPT FOAM
PACKAGE TRAY

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Export Service Bulletin

Squeak From the Rear Suspension

(Supersedes 02-903, dated December 2002)
SYMPTOM
A squeak from the rear of the vehicle when driving
slowly or going over a speed bump. You can hear the
noise by bouncing the rear of the vehicle up and down
while parked on a level surface.

PROBABLE CAUSE
Worn lower front bushing on the rear knuckle.

CORRECTIVE ACTION
Inspect the lower front bushings on both rear knuckles.
If the bushings have a rubber collar, and are worn,
replace the bushings. If the bushings have a steel
collar, and you suspect them to be the source of the
noise, disregard this service bulletin and replace the
rear knuckles.

PARTS INFORMATION
Rear Knuckle Lower Front Bushing (left or right):
P/N: 52365-S5A-802

TOOL INFORMATION
Rear Knuckle Bushing Remover/Installer Kit:
T/N 07AAF-S5AA150
(This kit contains separate remover and installer
tools. The installer tool is not used for this repair.)
C-Frame Tool: OTC P/N 7248
Bushing Installer: T/N 07AAF-S5AA120
(Contains adapters A and B for the C-frame tool.)
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 418109
Flat Rate Time: 1.0 hour
Failed Part: P/N 52365-S5A-024
Defect Code: 042
Contention Code: B07

INSPECTION PROCEDURE
1. Raise the vehicle on a lift.
2. Inspect the lower front bushings on both rear
knuckles.
• If the bushings have a rubber collar, and the
rubber collar overhangs on either knuckle, the
rubber has worn away or deteriorated. Go to
REPAIR PROCEDURE.
• If the bushings have a rubber collar, and the
rubber collar is flush with each knuckle, the
bushing is OK. Look for other possible causes for
the noise.
• If the bushings have a steel collar, and you
suspect them to be the source of the noise,
disregard this service bulletin. Refer to the
Suspension section of the 2001–03 Civic Shop
Manual, and replace the rear knuckles.
Do not attempt the repair procedure in this service
bulletin if the bushings have a steel collar.
Attempting to remove a steel-collared bushing from
the rear knuckle with the special tool would damage
the tool.
FORWARD
REAR KNUCKLE
FRONT BUSHING
The rubber should
be flush with the
knuckle as shown.
NOTICE
2 of 3 02-903

REPAIR PROCEDURE
1. Remove the rear wheel.
2. Carefully mark the cam position at the end of the
adjusting bolt by making a line across the trailing
arm onto the adjusting cam. (The marks are used
to reset the rear toe to its original position.)
3. Remove the self-locking nut, the adjusting cam,
and the adjusting bolt from the lower rear bushing.
4. Remove the flange bolt from the lower front
bushing.
5. Loosen the flange bolt on the upper bushing at the
brake drum.
6. Lift the rear knuckle, and support it with a 51 mm by
102 mm block of wood, 203 mm long.
7. Install the bushing removal tool on the rear knuckle.
• Remove the cup and adapter tip from the drive
bolt. Lubricate the threads and the tip of the bolt
with a moly-based grease.
• Insert the ball-tip end of the drive bolt through the
back of the lower rear bushing. Thread the cup
onto the drive bolt, then snap on the adapter tip.
• Turn the hex-end of the drive bolt until the
adapter tip seats in the opening of the lower front
bushing. Turn the cup until it is snug against the
lower rear bushing.
8. Put on proper eye protection (safety glasses,
goggles, etc.). Use a 1/2-inch drive impact wrench
to push the lower front bushing out of the knuckle.
Discard the old bushing.
9. Remove the tool. Use a clean shop towel to remove
any rust or dirt from the inner surface of the
knuckle.
10. Lubricate the new lower front bushing with a molybased
grease, then set it into the knuckle.
SELF-LOCKING NUT ADJUSTING
CAM
ADJUSTING
BOLT
LOWER FRONT
BUSHING FLANGE BOLT
LOWER REAR BUSHING
ADJUSTING BOLT
ADJUSTING
CAM
SELF-LOCKING
NUT
BUSHING
ADAPTER TIP
CUP
DRIVE BOLT
02-903 3 of 3
11. Lubricate the threads of the C-frame tool with a
moly-based grease. Snap adapter A onto the end
of the drive bolt, and snap adapter B onto the other
side of the C-frame tool. Install the tool over the
new bushing and knuckle as shown.
12. Use a ratchet to seat the new bushing fully into the
knuckle. Do not use pneumatic tools. Remove the
C-frame tool.
13. Reinstall the lower front bushing with the original
flange bolt. Hand-tighten only; do not torque.
14. Reinstall the lower rear bushing with the original
adjusting bolt and adjusting cam. Align the cam
position with the marks you made in step 2.
Reinstall the self-locking nut. Hand-tighten only;
do not torque.
15. Place a jack under the trailing arm, and raise the
suspension to load it with the weight of the vehicle.
Torque the flange bolts on the upper bushing and
the lower front bushing and the self-locking nut on
the lower rear bushing to 59 N·m (43 lb-ft).
16. Reinstall the rear wheel.
17. Repeat steps 1 thru 16 for the other lower front
bushing.
18. Check the wheel alignment, and adjust it if needed.
ADAPTER A
NEW BUSHING
ADAPTER B
C-FRAME
TOOL
Seat the new bushing
using a ratchet as shown.
DRIVE BOLT

greeen01civic4d

iTrader: (7)

Export Service Bulletin

SRS Indicator Comes On With SRS DTC(s) 15-1, 15-2, or 15-3

SYMPTOM
The SRS indicator is on, and one or more of these SRS
DTCs are set:
• SRS DTC 15-1 (faulty OPDS unit or OPDS not
initialized)
• SRS DTC 15-2 (faulty side airbag indicator light
circuit)
• SRS DTC 15-3 (faulty OPDS sensor)
PROBABLE CAUSE
DTC 15-1
A faulty occupant position detection system (OPDS)
unit.
DTC 15-2
• A faulty OPDS unit
• Side airbag cutoff indicator is faulty (SIDE AIRBAG;
in later models, SIDE AIRBAG OFF).
• Fuses in certain circuits (such as the odometer) burn
out or are removed with the ignition switch turned to
ON (II)
• Any part of the SRS circuit (particularly the gauge
assembly) is disconnected with the ignition switch
turned to ON (II)
DTC 15-3
• A faulty OPDS unit
• OPDS sensor interference from an electrical device
operating near the front passenger seat-back
VEHICLES AFFECTED
Accord 2-door
2000–01: ALL
2002: KA: From VIN 1HGCG3...2A000001 thru
1HGCG3...2A022453
KX: ALL
Accord 4-door
2000–01: ALL
2002: KA: From VIN 1HGCG5...2A000001 thru
1HGCG5...2A111147
KA: From VIN 1HGCF8...2A000001 thru
1HGCF8...2A111272
KK: From VIN 1HGCG1...2A500001 thru
1HGCG1...2A500125
KK: From VIN JHMCG5...2C200001 thru
JHMCG5...2C200241
KK: From VIN JHMCH3...2C200001 thru
JHMCH3...2C200206
KK: From VIN JHMCF9...2C200001 thru
JHMCF9...2C200064
KK: From VIN JHMCG1...2C200001 thru
JHMCG1...2C200012
Civic 2-door
2001: ALL
2002: KA: From VIN 1HGEM2...2L000001 thru
1HGEM2...2L058916
KK: From VIN 1HGEM2...2L500001 thru
1HGEM2...2L500067
KX: From VIN 1HGEM2...2L900001 thru
1HGEM2...2L901382
Civic 4-door
2001: ALL
2002: KA: From VIN 1HGES....2L000001 thru
1HGES....2L043925
KK: From VIN 1HGES....2L500001 thru
1HGES....2L500845
KK: From VIN 2HGES....2H750001 thru
2HGES....2H750130
KU:ALL
KXFrom VIN 1HGES....2L900001 thru
1HGES....2L905465
Odyssey
2002: KA: From VIN 2HKRL1...2H500001 thru
2HKRL1...2H575225
KX: From VIN 2HKRL1...2H900001 thru
2HKRL1...2H901989
2 of 4 02-904
CR-V
2002: KK: From VIN JHLRD5...2C200001 thru
JHLRD5...2C200681
Legend
2000–01: ALL
2002: KK: From VIN JH4KA9...2C200001 thru
JH4KA9...2C200504

CORRECTIVE ACTION
Repair the vehicle as indicated by the DIAGNOSIS,
including retrieving and clearing the SRS DTCs. If the
REPAIR PROCEDURE is indicated, replace the OPDS
unit, and initialize the new unit.

TOOL INFORMATION
PGM Tester with SN300S or later software
Autoprobe: P/N VET-02001373
(The Autoprobe is part of the PGM Tester kit. If you
need to order another Autoprobe, call the Honda Tool
and Equipment Program at 262-656-7933 or fax your
order to 262-656-5602.)
or
SCS Service Connector: T/N 07PAZ-0010100
(Legend: 2 required; all other models: 1 required)
PARTS INFORMATION
OPDS Unit:
Accord and Legend models only: Seat-Back Panel
Clips: P/N 91566-SP0-003 (Legend: 3 required;
Accord: 2 required)
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: P/N 81334-S0K-A61
Defect Code: 032
Contention Code: B03
DIAGNOSIS
Do the appropriate diagnosis based on which SRS
DTC(s) are set.
Diagnosing SRS DTC 15-1
Use the PGM Tester to clear the DTC:
• If the DTC sets again, disregard this service bulletin,
and continue with normal troubleshooting.
• If the DTC does not set again, go to REPAIR
PROCEDURE.
Diagnosing SRS DTC 15-2
Use the PGM Tester to clear the DTC. Inspect the
connections and wiring of the side airbag cutoff
indicator circuit:
• If the connections and wiring are OK, and the circuit
components were not disconnected for some
previous repair, and the DTC does not set again, go
to REPAIR PROCEDURE.
• If the connections or wiring are faulty, repair the
circuit. If the DTC sets again, continue with normal
troubleshooting.
Year Model P/N
2002–02 Accord 2-door P/N 81334-S80-A62
2000 Accord 4-door P/N 81334-S87-A72
2001–02 Accord 4-door
(fabric seat)
P/N 81334-S84-A22
2001–02 Accord 4-door
(leather seat)
P/N 81334-S87-A82
2001–02 Civic 2-door P/N 81334-S5P-A02
2001–02 Civic 4-door P/N 81334-S5A-J02
2002 Odyssey P/N 81334-S0X-A02
2002 CR-V P/N 81334-S9A-J42
2000–02 Legend P/N 81334-SZ3-A13
OP# Description FRT
723507 Retrieve and clear SRS DTC(s) (Accord) 0.3
751109 Replace the OPDS unit (Accord - fabric
seat)
0.3
723507 Retrieve and clear SRS DTC(s) (Accord) 0.3
751109 Replace the OPDS unit (Accord - leather
seat)
0.3
723507 Retrieve and clear SRS DTC(s) (Civic) 0.3
751109 Replace the OPDS unit (Civic) 0.3
738506 Drive the vehicle (cruise control learn
procedure for Civic 2-door EX, LX)
0.3
723507 Retrieve and clear SRS DTC(s) (Odyssey) 0.3
751109 Replace the OPDS unit (Odyssey) 0.4
723507 Retrieve and clear SRS DTC(s) (CR-V) 0.3
751109 Replace the OPDS unit (CR-V) 0.3
723507 Retrieve and clear SRS DTC(s) (Legend) 0.3
751109 Replace the OPDS unit (Legend) 0.4
02-904 3 of 4
Diagnosing SRS DTC 15-3
Use the PGM Tester to clear the DTC. Ask your
customer if he or she uses an aftermarket electrical
appliance (laptop computer, fluorescent map light, etc.)
near the front passenger’s seat-back. Some electrical
appliances that plug into the vehicle’s accessory power
socket–especially those using a power inverter/
converter–can interfere with the seat-back sensors and
cause SRS DTC 15-3 to set.
• If your customer uses any of these appliances,
operate the appliance near the front passenger’s
seat-back. If the DTC sets again, clear the DTC, then
return the vehicle to your customer. Advise him or
her to avoid using the appliance near the front
passenger’s seat-back.
• If your customer does not use any of these devices,
and the DTC does not set again after clearing, go to

REPAIR PROCEDURE.
• If the DTC sets again after clearing, disregard this
service bulletin, and continue with normal
troubleshooting.

REPAIR PROCEDURE
1. Make sure you have the anti-theft code for the
radio, then write down your customer’s radio station
presets.
2. Turn the ignition switch to LOCK (0).
3. Disconnect the negative battery cable, then wait at
least 3 minutes before you start work.
4. Accord and Legend models only: Remove the front
passenger’s seat-back panel by prying out the
bottom, then discard the lower clips.
5. All models except Accord and Legend: Unzip the
two seat cover zippers on the back of the front
passenger’s seat.
(Civic is shown.)
6. Pull back the seat-back cover from the left side
bolster so you can access the OPDS unit cover.
7. Remove the OPDS unit cover from the seat frame
(three clips).
(Accord is shown.)
8. Recline the seat-back so you can access the OPDS
unit mounting screws.
Replace these clips.
SEAT-BACK
PANEL
LEFT SIDE
BOLSTER
OPDS UNIT
COVER
4 of 4 02-904
9. Remove the mounting screws from the OPDS unit,
and gently pull out the unit.
(Accord is shown.)
10. Unplug the electrical connectors, then remove the
unit.
11. Install the new OPDS unit, then snap the new cover
in place.
12. Slip the seat-back cover over the OPDS unit.
13. Accord and Legend models only: Install the new
clips in the seat-back panel. Turn the clips so the
retaining tabs on the clips are horizontal. This sets
the clips fully into the mounting holes in the seat.
14. Accord and Legend models only: Reinstall the
seat-back panel.
15. All models except Accord and Legend: Zip the
seat-back cover closed.
16. Reconnect the negative battery cable, and turn the
ignition switch to ON (II).
17. Use the PGM Tester to initialize the OPDS (see
S/B 02-905, Initializing the Occupant Position
Detection System, found under Restraints).
18. Do the idle learn procedure:
• Make sure all electrical items (A/C, audio unit,
defogger, lights, etc.) are turned off, then start
the engine.
• Let the engine reach its normal operating
temperature (the cooling fan cycles twice).
• Let the engine idle (throttle fully closed and with
all electrical items turned off) for 10 minutes.
19. Civic 2-door EX, LX models: Do the cruise control
learn procedure:
• Drive the vehicle, and set the cruise control
above 64 km/h.
• Keep driving the vehicle for 5 to 10 minutes.
NOTE: You can use a smog/chassis dynamometer
to do this step instead of driving the vehicle. Do not
do this step with the vehicle on a lift.
20. CR-V and ’02 Legend models: Initialize the driver’s
window auto-up feature:
• Turn the ignition switch to ON (II).
• Make sure the driver’s window is fully closed.
• Push down and hold the window switch. Make
sure the window goes all the way down.
• Pull back and hold the window switch. Make sure
the window goes all the way up, then hold the
switch for at least 2 more seconds.
21. Enter the anti-theft code for the radio. Enter your
customer’s radio station presets.
22. Set the clock.
OPDS
UNIT
OPDS CONNECTORS
Retaining tabs should
be horizontal.
SEAT-BACK
CLIPS
Export Service Bulletin
 2002 American Honda Motor Co., Inc. – All Rights Reserved XTB 24226 (0209) 1 of 4
September 2002
02-904
Applies To: See VEHICLES AFFECTED
SRS Indicator Comes On With SRS DTC(s) 15-1, 15-2, or 15-3
SYMPTOM
The SRS indicator is on, and one or more of these SRS
DTCs are set:
• SRS DTC 15-1 (faulty OPDS unit or OPDS not
initialized)
• SRS DTC 15-2 (faulty side airbag indicator light
circuit)
• SRS DTC 15-3 (faulty OPDS sensor)
PROBABLE CAUSE
DTC 15-1
A faulty occupant position detection system (OPDS)
unit.
DTC 15-2
• A faulty OPDS unit
• Side airbag cutoff indicator is faulty (SIDE AIRBAG;
in later models, SIDE AIRBAG OFF).
• Fuses in certain circuits (such as the odometer) burn
out or are removed with the ignition switch turned to
ON (II)
• Any part of the SRS circuit (particularly the gauge
assembly) is disconnected with the ignition switch
turned to ON (II)
DTC 15-3
• A faulty OPDS unit
• OPDS sensor interference from an electrical device
operating near the front passenger seat-back
VEHICLES AFFECTED
Accord 2-door
2000–01: ALL
2002: KA: From VIN 1HGCG3...2A000001 thru
1HGCG3...2A022453
KX: ALL
Accord 4-door
2000–01: ALL
2002: KA: From VIN 1HGCG5...2A000001 thru
1HGCG5...2A111147
KA: From VIN 1HGCF8...2A000001 thru
1HGCF8...2A111272
KK: From VIN 1HGCG1...2A500001 thru
1HGCG1...2A500125
KK: From VIN JHMCG5...2C200001 thru
JHMCG5...2C200241
KK: From VIN JHMCH3...2C200001 thru
JHMCH3...2C200206
KK: From VIN JHMCF9...2C200001 thru
JHMCF9...2C200064
KK: From VIN JHMCG1...2C200001 thru
JHMCG1...2C200012
Civic 2-door
2001: ALL
2002: KA: From VIN 1HGEM2...2L000001 thru
1HGEM2...2L058916
KK: From VIN 1HGEM2...2L500001 thru
1HGEM2...2L500067
KX: From VIN 1HGEM2...2L900001 thru
1HGEM2...2L901382
Civic 4-door
2001: ALL
2002: KA: From VIN 1HGES....2L000001 thru
1HGES....2L043925
KK: From VIN 1HGES....2L500001 thru
1HGES....2L500845
KK: From VIN 2HGES....2H750001 thru
2HGES....2H750130
KU:ALL
KXFrom VIN 1HGES....2L900001 thru
1HGES....2L905465
Odyssey
2002: KA: From VIN 2HKRL1...2H500001 thru
2HKRL1...2H575225
KX: From VIN 2HKRL1...2H900001 thru
2HKRL1...2H901989
2 of 4 02-904
CR-V
2002: KK: From VIN JHLRD5...2C200001 thru
JHLRD5...2C200681
Legend
2000–01: ALL
2002: KK: From VIN JH4KA9...2C200001 thru
JH4KA9...2C200504

CORRECTIVE ACTION
Repair the vehicle as indicated by the DIAGNOSIS,
including retrieving and clearing the SRS DTCs. If the
REPAIR PROCEDURE is indicated, replace the OPDS
unit, and initialize the new unit.

TOOL INFORMATION
PGM Tester with SN300S or later software
Autoprobe: P/N VET-02001373
(The Autoprobe is part of the PGM Tester kit. If you
need to order another Autoprobe, call the Honda Tool
and Equipment Program at 262-656-7933 or fax your
order to 262-656-5602.)
or
SCS Service Connector: T/N 07PAZ-0010100
(Legend: 2 required; all other models: 1 required)

PARTS INFORMATION
OPDS Unit:
Accord and Legend models only: Seat-Back Panel
Clips: P/N 91566-SP0-003 (Legend: 3 required;
Accord: 2 required)
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: P/N 81334-S0K-A61
Defect Code: 032
Contention Code: B03

DIAGNOSIS
Do the appropriate diagnosis based on which SRS
DTC(s) are set.
Diagnosing SRS DTC 15-1
Use the PGM Tester to clear the DTC:
• If the DTC sets again, disregard this service bulletin,
and continue with normal troubleshooting.
• If the DTC does not set again, go to REPAIR

PROCEDURE.
Diagnosing SRS DTC 15-2
Use the PGM Tester to clear the DTC. Inspect the
connections and wiring of the side airbag cutoff
indicator circuit:
• If the connections and wiring are OK, and the circuit
components were not disconnected for some
previous repair, and the DTC does not set again, go
to REPAIR PROCEDURE.
• If the connections or wiring are faulty, repair the
circuit. If the DTC sets again, continue with normal
troubleshooting.
Year Model P/N
2002–02 Accord 2-door P/N 81334-S80-A62
2000 Accord 4-door P/N 81334-S87-A72
2001–02 Accord 4-door
(fabric seat)
P/N 81334-S84-A22
2001–02 Accord 4-door
(leather seat)
P/N 81334-S87-A82
2001–02 Civic 2-door P/N 81334-S5P-A02
2001–02 Civic 4-door P/N 81334-S5A-J02
2002 Odyssey P/N 81334-S0X-A02
2002 CR-V P/N 81334-S9A-J42
2000–02 Legend P/N 81334-SZ3-A13
OP# Description FRT
723507 Retrieve and clear SRS DTC(s) (Accord) 0.3
751109 Replace the OPDS unit (Accord - fabric
seat)
0.3
723507 Retrieve and clear SRS DTC(s) (Accord) 0.3
751109 Replace the OPDS unit (Accord - leather
seat)
0.3
723507 Retrieve and clear SRS DTC(s) (Civic) 0.3
751109 Replace the OPDS unit (Civic) 0.3
738506 Drive the vehicle (cruise control learn
procedure for Civic 2-door EX, LX)
0.3
723507 Retrieve and clear SRS DTC(s) (Odyssey) 0.3
751109 Replace the OPDS unit (Odyssey) 0.4
723507 Retrieve and clear SRS DTC(s) (CR-V) 0.3
751109 Replace the OPDS unit (CR-V) 0.3
723507 Retrieve and clear SRS DTC(s) (Legend) 0.3
751109 Replace the OPDS unit (Legend) 0.4
02-904 3 of 4
Diagnosing SRS DTC 15-3
Use the PGM Tester to clear the DTC. Ask your
customer if he or she uses an aftermarket electrical
appliance (laptop computer, fluorescent map light, etc.)
near the front passenger’s seat-back. Some electrical
appliances that plug into the vehicle’s accessory power
socket–especially those using a power inverter/
converter–can interfere with the seat-back sensors and
cause SRS DTC 15-3 to set.
• If your customer uses any of these appliances,
operate the appliance near the front passenger’s
seat-back. If the DTC sets again, clear the DTC, then
return the vehicle to your customer. Advise him or
her to avoid using the appliance near the front
passenger’s seat-back.
• If your customer does not use any of these devices,
and the DTC does not set again after clearing, go to
REPAIR PROCEDURE.
• If the DTC sets again after clearing, disregard this
service bulletin, and continue with normal
troubleshooting.

REPAIR PROCEDURE
1. Make sure you have the anti-theft code for the
radio, then write down your customer’s radio station
presets.
2. Turn the ignition switch to LOCK (0).
3. Disconnect the negative battery cable, then wait at
least 3 minutes before you start work.
4. Accord and Legend models only: Remove the front
passenger’s seat-back panel by prying out the
bottom, then discard the lower clips.
5. All models except Accord and Legend: Unzip the
two seat cover zippers on the back of the front
passenger’s seat.
(Civic is shown.)
6. Pull back the seat-back cover from the left side
bolster so you can access the OPDS unit cover.
7. Remove the OPDS unit cover from the seat frame
(three clips).
(Accord is shown.)
8. Recline the seat-back so you can access the OPDS
unit mounting screws.
Replace these clips.
SEAT-BACK
PANEL
LEFT SIDE
BOLSTER
OPDS UNIT
COVER
4 of 4 02-904
9. Remove the mounting screws from the OPDS unit,
and gently pull out the unit.
(Accord is shown.)
10. Unplug the electrical connectors, then remove the
unit.
11. Install the new OPDS unit, then snap the new cover
in place.
12. Slip the seat-back cover over the OPDS unit.
13. Accord and Legend models only: Install the new
clips in the seat-back panel. Turn the clips so the
retaining tabs on the clips are horizontal. This sets
the clips fully into the mounting holes in the seat.
14. Accord and Legend models only: Reinstall the
seat-back panel.
15. All models except Accord and Legend: Zip the
seat-back cover closed.
16. Reconnect the negative battery cable, and turn the
ignition switch to ON (II).
17. Use the PGM Tester to initialize the OPDS (see
S/B 02-905, Initializing the Occupant Position
Detection System, found under Restraints).
18. Do the idle learn procedure:
• Make sure all electrical items (A/C, audio unit,
defogger, lights, etc.) are turned off, then start
the engine.
• Let the engine reach its normal operating
temperature (the cooling fan cycles twice).
• Let the engine idle (throttle fully closed and with
all electrical items turned off) for 10 minutes.
19. Civic 2-door EX, LX models: Do the cruise control
learn procedure:
• Drive the vehicle, and set the cruise control
above 64 km/h.
• Keep driving the vehicle for 5 to 10 minutes.
NOTE: You can use a smog/chassis dynamometer
to do this step instead of driving the vehicle. Do not
do this step with the vehicle on a lift.
20. CR-V and ’02 Legend models: Initialize the driver’s
window auto-up feature:
• Turn the ignition switch to ON (II).
• Make sure the driver’s window is fully closed.
• Push down and hold the window switch. Make
sure the window goes all the way down.
• Pull back and hold the window switch. Make sure
the window goes all the way up, then hold the
switch for at least 2 more seconds.
21. Enter the anti-theft code for the radio. Enter your
customer’s radio station presets.
22. Set the clock.
OPDS
UNIT
OPDS CONNECTORS
Retaining tabs should
be horizontal.
SEAT-BACK
CLIPS

greeen01civic4d

iTrader: (7)

Service Bulletin

Rattle From the A-Pillar Trim or the Dashboard Corner

SYMPTOM
A rattle comes from the A-pillar trim or the dashboard
corner area when driving on a rough or bumpy road.
PROBABLE CAUSE
Too much clearance between the A-pillar trim and the
dashboard.
VEHICLES AFFECTED
2001 Civic:
2-door – ALL
4-door – ALL
2002 Civic:
2-door – ALL
4-door – From VIN 1HGES....2L000001 thru
1HGES....2L062072
4-door – VIN begins with 2HGES – ALL
4-door – VIN begins with JHMES – ALL
2003 Civic:
2-door – From VIN 1HGEM....3L000001 thru
1HGEM....3L014850
4-door – From VIN 2HGES....3H500001 thru
2HGES....3H563989
4-door – VIN begins with JHMES – ALL
2004 Civic:
4-door – VIN begins with JHMES – ALL
2003–04 Civic Hybrid: – ALL
CORRECTIVE ACTION
Apply wool felt to the A-pillar trim.
REQUIRED MATERIALS
Wool Felt (100 mm x 1,000 mm):
P/N 06993-SA5-000, H/C 2086676
(One piece is enough to repair 8 to 10 A-pillar trim
pieces.)

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: P/N 84151-S5A-003ZB
H/C 6462485
Defect Code: 07404
Symptom Code: 04201
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.

DIAGNOSIS
Test-drive the vehicle on a rough or bumpy road, and
listen for a rattle. If a rattle comes from the lower
A-pillar trim area (driver’s side, passenger’s side, or
both), apply pressure to the trim.
• If the rattle goes away, proceed with REPAIR
PROCEDURE.
• If the rattle continues, look for other causes.
OP# Description FRT Template ID
857701 Repair A-pillar trim (one
side)
0.2 04-031A
857092 Test-drive vehicle 0.3
857701A Repair A-pillar trim (both
sides)
0.2
0.2
04-031B
857092 Test-drive vehicle 0.3
2 of 2 04-031

REPAIR PROCEDURE
1. Remove the front door opening trim near the
affected A-pillar trim.
2. Remove the A-pillar trim by releasing the two clips.
3. Cut six 15 mm x 20 mm pieces of the wool felt,
remove the adhesive backing, and install the felt
onto the A-pillar trim ribs in the areas shown.
4. Cut one 160 mm x 5 mm piece of the wool felt,
remove the adhesive backing, and install the felt
onto the A-pillar as shown.
5. Cut one 210 mm x 5 mm piece of the wool felt,
remove the adhesive backing, and install the felt
onto the A-pillar as shown.
6. Reinstall the A-pillar trim and the front door opening
trim.
7. Make sure the wool felt is not visible.
8. If the rattle was heard at both A-pillars, repeat steps
1 thru 7 to repair the other side.
9. Test-drive the vehicle on the same rough road to
check for the rattle.
• If the rattle is no longer present, the repair is
complete.
• If the rattle is still present, look for other causes.
A-PILLAR TRIM
FRONT DOOR OPENING TRIM
WOOL FELT
(15mm x 20mm)
WOOL FELT
(160mm x 5mm)
WOOL FELT
(15mm x 20mm)
Passenger's side shown:
WOOL FELT
(210mm x 5mm)

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SAFETY-RELATED VEHICLE RECALLS
Vehicle manufacturers are required to mail a recall notice to all purchasers, owners and dealers when a safety defect or noncompliance with Federal safety standards is found.
This notice identifies the year, make, engine(s) and other information related to the vehicle(s) involved with this recall, along with a brief description of the problem, and other pertinent information. Not all vehicles of a particular year, make and model may be subject to the recall. Contact the manufacturer or one of the manufacturer's dealers with any questions regarding this recall.

RECALL NOTICE SUMMARY
This recall summary reflects information submitted by the vehicle manufacturer. While it is an accurate reflection of the information submitted, the NHTSA and/or the vehicle manufacturer may make changes at any time. No warranty, expressed or implied, is made as to its accuracy or completeness, nor is any responsibility assumed by Tecfacts Services, LLC. for loss, damages (direct or indirect). consequential or compensatory, including without limitation, lost profits, breaches or defaults caused by reliance on the information in this summary. Copyright © Tecfacts Services, LLC 2004. All rights reserved. No portion of this document may be reproduced, copied, transmitted, distributed or stored, by any means, in any form electrical or mechanical, including recording or by any information storage or retrieval system without written permission.
Manufacturer:
Campaign Number, Case:
Defect Report:
Recall Initiator:
Dates:
Date Owner Notified:
Vehicles:
No. Vehicles Recalled:
Noncompliance:
Consequence:
Corrective Action:
AMERICAN HONDA MOTOR CO.
04V086000 P23
MFR
5/24/2001-12/21/2001
4/5/2004
2001-2002 HONDA CIVIC, 2000-2002 HONDA INSIGHT
2200000
ON CERTAIN PASSENGER VEHICLES, THE LOW-BEAM TERMINAL ON THE HEAD LIGHT
WIRE HARNESS CAN OVERHEAT AND COULD CAUSE THE LOW BEAMS TO FAIL
WITHOUT WARNING.
AN UNEXPECTED LOSS OF LOW BEAMS COULD RESULT IN A CRASH.
DEALERS WILL INSPECT THE HEAD LIGHT SWITCH AND COUPLER FOR SIGNS OF HEAT
DAMAGE. IF HEAT DAMAGE IS PRESENT, THE DEALER WILL REPLACE THE SWITCH
AND COUPLER. IF NO HEAT DAMAGE IS PRESENT, THE DEALER WILL REPLACE THE
HEAD LIGHT SWITCH AND ONE MATING PIN IN THE COUPLER. OWNER NOTIFICATION
BEGAN ON APRIL 5, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.

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Service Bulletin

Vehicle Does Not Move in Drive; MIL Comes On or D Indicator Blinks With
A/T DTC P0730


(Supersedes 04-036, dated September 24, 2004)
SYMPTOM
The vehicle does not move when you select Drive. The
MIL comes on (’01–03 models) or the D indicator blinks
(’04 models) with A/T DTC P0730 (shift control system)
set.
PROBABLE CAUSE
Excessive wear in the 2nd clutch.
VEHICLES AFFECTED
2001–03 Civic 2-door with A/T: ALL
2004 Civic 2-door with A/T:
From VIN 1HGEM....4L000001 thru
1HGEM....4L063277
2001–03 Civic 4-door DX, EX, LX with A/T: ALL
2004 Civic 4-door DX, EX, LX, VP with A/T:
From VIN 1HGES....4L000001 thru
1HGES....4L024363
From VIN 2HGES....4H500001 thru
2HGES....4H601037
VINs beginning with JHMES: ALL
CORRECTIVE ACTION
Replace the A/T. Use the Honda Interface Module
(HIM) to update the PCM software (’01–03 models
only).
TOOL INFORMATION
To do the repair procedure, you need these items:
• Interactive Network (iN) CD (July ’04 or later)
• iN Workstation
• Honda Interface Module (HIM): T/N EQS05A35570
• PC Interface Cable (RS232): T/N VET-02002832
[This is the same cable you use to connect the PGM
Tester to the iN workstation when updating software
or when downloading DTCs to American Honda. The
cable is blue with an attached adapter.]
• AC Adapter (110 VAC/12 VDC Power Supply):
T/N VET-02002426
(This is the same adapter used by the PGM Tester.)
To order additional HIMs, interface cables, or AC
adapters, call the Honda Tool and Equipment Program
at 1-888-424-6857 or use the fax order form provided
in your Honda Tool and Equipment Program Catalog.
Phone lines are open Monday through Friday from
7:30 a.m. to 7:00 p.m., Central Time. You can also
order through the iN. Click on SERVICE, Service Bay,
and then Tool and Equipment, or click on eMall and
then Tool and Equipment Program.
2 of 2 04-036

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: Use the RM part number (from the
repair order) without the RM.
Example: 06200-PY4-A00
Defect Code: 58400
Symptom Code: 03203
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.

REPAIR PROCEDURE
1. Replace the A/T. See S/B 98-061, Automatic
Transmission In-Warranty Exchange Program, for
detailed requirements of the A/T ordering, removal,
and installation process.
2. ’01–03 models only: Make sure you have the iN CD
(July ’04 or later) loaded into your iN master
terminal. If not, load the CD using the instructions
that come with it. Also, make sure the vehicle’s
battery is fully charged. [Low voltage or turning the
ignition switch to LOCK (0) can permanently
damage the PCM.]
3. ’01–03 models only: Use the Honda Interface
Module (HIM) to update the PCM software. Refer to
S/B 01-023, Using the Honda Interface Module to
Update Control Units/Modules.
4. Use the Honda Diagnostic System (HDS) with
version 1.012.023 or later software to clear the
DTC.
5. Do the idle learn procedure:
• Make sure all electrical items (A/C, audio unit,
defogger, lights, etc.) are off.
• Start the engine, and let it reach normal
operating temperature (cooling fans cycle twice).
• Let the engine idle with the throttle closed for
10 minutes.
6. 2001 Civic 2-door EX, LX models from VIN
1HGEM2...1L000001 thru 1HGEM2...1L016502:
Do the cruise control learn procedure:
• Drive the vehicle, and set the cruise control
above 40 miles per hour.
• Keep driving the vehicle for 5 to 10 minutes.
NOTE: You can use a smog/chassis dynamometer
to do this step instead of driving the vehicle. Do not
do this step with the vehicle on a lift.
OP# Description FRT
218102
B
Replace the A/T
Align the front wheels
3.3
0.6
223517 Update the PCM software with the Honda
Interface Module (’01–03 models only)
NOTE: Submit this claim separately.
0.3
218092 Drive the vehicle (cruise control learn
procedure for ’01 Civic 2-door LX, EX from
VIN 1HGEM2...1L000001 thru
1HGEM2...1L016502)
0.3
223507 Retrieve the DTC and clear codes with the
Honda Diagnostic System
NOTE: Submit this claim separately.
0.3

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Service Bulletin
© 2006 American Honda Motor Co., Inc. – All Rights Reserved ATB 31600-31779 (0601) 1 of 10
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
January 24, 2006
06-001
Applies To: 1982 and Later Models – ALL
Audio, Navigation, and RES Unit In-Warranty Exchange,
and Audio and DVD Player Out-of-Warranty Repair
(Supersedes 06-001, dated January 16, 2006, to update the information indicated by the black bars.
Replaces 98-019, Audio Unit In-Warranty Exchange/Out-of-Warranty Repair, dated May 13, 2005; 02-025,
Rear Entertainment System Component, dated November 12, 2002; and 04-080, Odyssey: Audio Unit
Diagnosis, dated Octorber 19, 2005)
COVERAGE
This bulletin applies to all Honda audio units, CD
players/changers, cassette tape players, navigation
units, and rear entertainment system (RES) units both
in warranty and out of warranty.
COMPONENT REPLACEMENT POLICY
Use only remanufactured components for warranty
repairs on customer vehicles. Follow the warranty
information and procedures given in this service
bulletin.
• Remanufactured audio, navigation, and RES units
are not available for non-warranty repairs.
• Use new components to repair new, unsold vehicles.
• A new component may be used to repair a
customer’s vehicle only if the remanufactured
component is currently unavailable from American
Honda.
• You must receive authorization from your District
Parts and Service Manager (DPSM) before ordering
a new component.
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: From the Flat Rate Manual
Flat Rate Time: From the Flat Rate Manual
Failed Part: Use the RM part number from
the repair order without the RM
(example: 08A06-341-110)
Defect Code: From the Flat Rate Manual
Symptom Code: From Audio Customer
Contention Codes in the Flat
Rate Manual
Part used for repair: Use the RM part number from
the repair order
(example: 08A06-341-110RM)
IN-WARRANTY DIAGNOSIS
Service Advisor:
Interview the customer to get as much information as
possible. Information like where and when does the
problem occur is vital to diagnosis. This information
also helps you to determine if the audio, navigation,
RES system is operating normally, or if a problem
exists. Write the complaint on the repair order.
NOTE: For CD/DVD related problems you must verify if
the customer used CD/DVD adhesive labels.
Service Technician:
1. Print out the appropriate system worksheet from an
Interactive Network (iN) workstation.
• From the iN main menu, click SERVICE.
• Click (ISIS) Service Publications.
• Click SEARCH BY PUBLICATION.
• Click Job Aids.
• Click Audio System, Navigation System, or
Rear Entertainment System Worksheet.
Dealer Information
Could you duplicate the problem?* Yes No Is this a repeat complaint?* Yes No
Is this a repeat repair (comeback)?* Yes No Compares to a known goodŽ vehicle?* Yes No
What is the problem? (Check all that apply)* AM (Describe in Comments section below) Cassette Player
FM (Describe in Comments section below) CD Player/Changer
XM (Factory Installed) Other (Describe in Comments section below)
Is this audo order related to Service Bulletin 04-027? Yes No
How long after purchase did the problem begin? __________ ___________ (Days/Months/Years)
Other Accessories Cassette Player CD Player CD Changer Security System HFL
Window Tinting OnStar LoJack Rear Entertainment System (Non-OEM)
Rear Camera Radar Detector XM Radio iPod Link
Other (Describe in Comments section below)
When* Always Sometimes After using for ________________ (Minutes/Hours)
Where* Anywhere Country City Other location (Describe in Comments section below)
Weather* All weather Dry Cloudy Raining
Outside Temperature* _______ degrees F
Driving* Stopped Moving Both
Engine* Running Off Both
Other Conditions (Describe in Comments section below)
Dealer Number __________________________________
DPTS# / Name* __________________________________
SSN* _______ (last four numbers)
Telephone No.* (_____) ______-_________ ext _______
Repair Order Number* ________________________
Repair Order Date* _______ / _______ / _______
Approved By Parts Manager* Yes No
Called Tech Line ?* Yes No
Reference # ___________
Goodwill Authorization ___________________________
Customer Name* ______________________________ Customer Contact No.* (_____) ______-_________
Customer s Complaint* __________________________________________________ ______________________________________
__________________________________________________ __________________________________________________ __________
__________________________________________________ __________________________________________________ __________
__________________________________________________ __________________________________________________ __________
VIN _______________________
Model _______________________
Body Type _______________________
Mileage _____________________
Model Year _____________________
Trim Level _____________________ Interior Color Code ________________
Vehicle Information
Warranty / Goodwill Information
Customer Information
Conditions
Problem Description
Warranty Audio Order - Audio System
AUDIO SYSTEM WORKSHEET
* = Required
2 of 10 06-001
2. Duplicate and confirm the problem using the
customer information written on the repair order,
and write the results on the repair order.
Using the SYMPTOM TROUBLESHOOTING
INDEX, find the symptom that matches the
customer's complaint, and follow the diagnostic
procedure.
• Refer to the appropriate section in the service
manual, or
• From the iN main menu:
- Click SERVICE.
- Click ISIS (Service Publications).
- Click SEARCH BY PUBLICATION.
- Enter a keyword: AUDIO, NAVIGATION, or
RES.
- Select the appropriate Symptom
Troubleshooting from the list.
3. Repair the vehicle according to your diagnosis,
then confirm the repair by trying to duplicate the
customer’s original complaint.
• If the problem is gone, return the vehicle to the
customer.
• If the problem is still there, go to step 4.
4. Replace the audio/navigation/RES unit with a
remanufactured unit:
• For warranty repairs, go to the IN-WARRANTY
EXCHANGE procedure.
• For vehicle service contract (VSC) and certified
used car (CUC) repairs, call (800) 999-5901.
• For goodwill repairs, contact your dealership’s
District Parts and Service Manager (DPSM).
IN-WARRANTY EXCHANGE
Service Technician:
NOTE:
• Use the iN to order a remanufactured audio,
navigation or RES unit. Do not call the
Remanufactured Parts Dealer Service Group!
• A Techline reference number is not required to
submit the order. Check Yes and enter the
Preference number only when there is a preexisting
techline contact.
1. With your completed Audio/Navigation/RES
Worksheet, go to an iN workstation.
2. From the iN main menu, click SERVICE.
3. Click AUDIO.
4. Click Warranty Audio Order.
5. Select the model, year, and keyword (AUDIO,
NAVIGATION, or RES) for the vehicle you are
working on, then click Search.
6. Review all displayed publications for additional
repair information. If you cannot repair the problem,
proceed to step 6.
7. Click Warranty Audio Order to view the Warranty
Audio Order form.
Screen 1
Screen 2
06-001 3 of 10
8. Enter the VIN and mileage, and click the Submit
button to view the Warranty Audio Order form. Use
the completed Audio/Navigation/RES Worksheet to
help you answer the questions on the Warranty
Audio Order form.
Questions with a red asterisk(*) are required fields
that you must answer to submit this form. Make
sure the information is complete (17-digit VIN, etc.).
This information is critical to the remanufacturing
process.
Screen #2 of the form contains the problem
description, condition information, and shared
functions. Fill this section out with as much
information as possible. Select one part number
from the list provided, then click Submit.
It is your responsibility to ensure the correct part
number is selected based on color and application
information.
NOTE: Once you submit your order, you can track
it using the Warranty Audio VIN Inquiry screen on
the iN. For details on how to do this, go to
WARRANTY AUDIO ORDER PROGRAM
FREQUENTLY ASKED QUESTIONS on page 4 of
this bulletin.
9. You will receive a remanufactured audio/
navigation/RES unit, along with core return
instructions, packed in a reusable shipping box.
Save this box and the packing materials.
You must return the failed audio/navigation/RES
unit core in this box. Otherwise your dealership
risks being billed a core loss charge, ranging from
$800 to $2500, depending on the unit.
10. Remove the failed audio/navigation/RES unit:
• Refer to the appropriate component section of
the service manual or,
• Online, enter a keyword: AUDIO, NAVIGATION,
or RES, and select the appropriate removal
procedure from the list.
11. Install the remanufactured audio/navigation/RES
unit:
• Refer to the appropriate component section of
the service manual or,
• Online, enter a keyword: AUDIO, NAVIGATION,
or RES, and select the appropriate installation
procedure from the list.
12. If the remanufactured unit has a shipping cover and
shipping screws, make sure you transfer them to
the faulty unit being returned. Also be sure to
transfer all of the mounting brackets to the
replacement unit. Failure to do this may result in
dash squeaks and rattles.
NOTE: If the customer’s media (CDs, CD
magazine, DVD, DVD-As, cassette tape, etc.) is
stuck inside the unit, leave it there for these
reasons:
• The manufacturer needs it for diagnosis and
testing.
• Any failed audio/navigation/RES unit core that is
returned disassembled is considered an
unusable core. Customer media (CDs, CD
magazine, DVD, DVD-As, cassette tape, etc.)
will be properly removed by the supplier at the
point of tear down and inspection of the failed
unit, and mailed to your dealer.
Make sure the failed audio/navigation/RES unit
core is not disassembled!
Your dealership will be debited a core loss charge
ranging from $800 to $2500, depending on the unit.
13. Put the failed audio/navigation/RES unit core in the
same box that the remanufactured unit came in.
NOTE: If you do not return the failed audio/
navigation/RES unit core in this same box, your
warranty claim will be debited and the core will be
rejected back to your dealership.
14. The Warranty Audio/Navigation/RES Unit Order
form you submitted is kept on the iN for 60 days.
Print out a copy to put in the box with your core
return:
• From the iN main menu, click SERVICE.
• Click Transactions.
• Click Advanced Search, and enter a date range.
• Click Filtered by Service.
• Under Transaction Description, click Warranty
Audio Order, then go back to the top of the page
and click Search.
• Scroll down to the appropriate VIN, then select it
to view the form.
• Review the form, and print out a copy by clicking
the printer icon.
15. Print out a copy of the Core Return Update
Acknowledgement to put in the box with your core
return:
• From the iN main menu, click on PARTS.
• Click Returns and Surplus.
• Click Audio Core Return.
• Select the appropriate VIN to view the Update
Core Return information screen.
• Review the form, and print out a copy by clicking
the printer icon.
4 of 10 06-001
16. Place the printed copies of the Warranty Audio/
Navigation/RES Unit Order form and the Core
Return Update Acknowledgement into the core
return box with the failed audio/navigation/RES unit
core.
If you return a failed audio/navigation/RES core
without the proper forms, your warranty claim will
be debited and the core will be rejected back to
your dealership.
Parts Manager:
17. Ship the failed audio/navigation/RES unit core to
the appropriate location by using the prepaid
shipping label that came with the remanufactured
audio/navigation/RES unit.
NOTE:
• If the failed audio/navigation/RES unit core is not
received at the specified address within 30 days
from the order date of the remanufactured audio/
navigation/RES unit to your dealership, your
warranty claim will be debited, and your
dealership will be issued a core loss charge
ranging between $800 and $2,500. If you know
that you cannot return the core within 30 days,
call the Remanufactured Parts Dealer Service
Group at (888) 997-7278 to ask for an extension.
• If you do call for an extension, and the core is not
received within 60 days from the order date, you
will be debited the full amount of the warranty
claim.
• If you do not call for an extension, and the core is
received between 31 and 60 days from the order
date of the remanufactured audio/navigation/
RES unit, a $250 late core charge will be
assessed.
WARRANTY AUDIO ORDER PROGRAM
FREQUENTLY ASKED QUESTIONS
Here is a list of answers to the most frequently asked
questions about the warranty audio order program.
Question: When do I use the warranty audio order
program?
Answer: When you are replacing an audio/navigation/
RES unit under warranty (including goodwill) that has
an internal failure.
NOTE: The customer's media (CDs, CD magazine,
DVD, DVD-As, cassette tape, etc.) is removed by the
supplier at tear down and inspection of the failed unit,
and mailed to your dealer.
Any failed audio/navigation/RES unit core that is
returned disassembled is considered an unusable
core, and your dealership will be issued a core loss
charge ranging between $800 and $2,500.
Remanufactured audio/navigation/RES units are not
available for non-warranty repairs.
New components should be used to repair new, unsold
vehicles.
A new component may be used to repair a customer
vehicle only if the remanufactured component is
currently unavailable from American Honda.
Your DPSM must authorize ordering a new
component.
Question: How do I order a remanufactured audio/
navigation/RES unit?
Answer: For a warranty replacement, use the ordering
information IN WARRANTY EXCHANGE on page 2.
For goodwill repair, contact your DPSM.
For a non-warranty repair, see the Out-of-Warranty
section of this service bulletin.
Question: Who do I call for questions on the Warranty
Audio Order Program?
Answer: For administrative questions, call the
Remanufactured Parts Dealer Service Group at (888)
997-7278 and select option 1.
Question: Who do I call if I need help diagnosing the
problem, or technical questions about the unit?
Answer: If you cannot find the answers in the
appropriate service manual, service bulletins, or
ServiceNews articles, or need a Tech Line access
code, then call Tech Line at (800) 824-6632.
Question: Do I need a Tech Line reference number to
order a remanufactured audio/navigation/RES unit?
Answer: No.
Question: What year and model audio/navigation/RES
unit can I order through the Warranty Audio Order
program?
Answer: Most current models are available through
the vehicle’s standard warranty period. If your
application is not available, you will receive a message
informing you to call the Remanufactured Parts Dealer
Service Group at (888) 997-7278.
Question: How can I track my order once I submit it?
Answer: To track your order, go the Warranty Audio
Order VIN Inquiry screen on the iN.
1. From the iN main menu, click PARTS.
2. Click Parts Ordering.
3. Click Audio VIN Inquiry.
4. Enter a date in the All Orders Accepted Since
box, and then click Submit.
The AUDIO VIN INQUIRY ACKNOWLEDGEMENT
screen appears listing orders by VIN, ORD REF
(Order Reference), STAT (Status), SHIP DATE,
SHIPPER, and PART NUMBER.
06-001 5 of 10
You can determine the status of your order from these
codes:
Generated by the RPO Tech Line:
• PEND - Your order is waiting to be processed by
the RPO Tech Line.
• HOLD - Your order is waiting for additional
dealer diagnosis.
• ERR - Your order caused an error; call
(888) 997-7278 (select option 1).
• DENY - The RPO Tech Line denied your order;
call (888) 997-7278 (select option 2).
• APPR - The RPO Tech Line approved your order
and forwarded it to AHM Parts.
Generated by AHM Parts Division:
• BO/TOS - Your order is on backorder or is
temporarily out of stock.
• CAN/BOC - Your order has been cancelled;
contact your assigned parts center.
• ALO/BOA - Your order has been allocated, but
not released for shipment.
• REL/BOR - Your order has been picked, packed,
and shipped.
• INV - Your order has been invoiced to your
dealer parts account.
CORE RETURN INFORMATION
Service Technician:
1. If the customer’s media (CD, CD magazine, DVD,
DVD-A, or cassette tape) is stuck inside the faulty
unit, fill out a Customer Media Return Label
(reorder number Y0325), and attach it to the unit.
The manufacturer will remove the media, and mail
it back to your dealership.
2. Use the Prepaid Shipping Label. Each audio
supplier will provide a prepaid shipping label with
the RM audio unit.
Please return the core using this label to ensure
your core is received at the appropriate location for
credit. Use these special prepaid shipping labels to
return audio cores to authorized locations only;
please do not use them for any other purpose. If
you need additional prepaid shipping labels,
contact Remanufactured Parts Operations.
• Complete the shipping label with your dealer
information.
• Pack one audio unit per box, and use a separate
shipping label for each one.
• On the line requesting Your Internal Reference
Information, enter YOUR DEALER NUMBER
and the WARRANTY CLAIM NUMBER.
3. On the repair order, write down the warranty claim
number, the original part number, the serial
numbers from both the faulty and remanufactured
units, and the return tracking number.
4. Ship the faulty unit in the same box the
remanufactured unit came in. Make sure you
include this required paperwork:
• A copy of the Core Return Update
Acknowledgement from the iN.
• A copy of the warranty audio order.
NOTE: When the Remanufacturing Center gets the
faulty unit, your warranty audio order will be
updated to indicate the core was received. If the
core is received 31–60 days from the order date,
and you have been debited a core loss charge,
your dealership will be credited back less a $250
late fee.
OUT-OF-WARRANTY REPAIR (BACK TO ’82
UNITS)
Service Advisor:
1. Give your customer an estimate for repairing the
unit (see step 5), plus the labor cost to replace it.
For an Alpine unit, your customer has the option of
contacting Alpine Electronics directly. Alpine’s
customer service number is 800-421-2284,
Ext. 8888.
Service Technician:
2. Remove the faulty unit. If a tape or CD is stuck
inside, leave it there; the manufacturer will remove
and return it. Send the unit to the parts department.
Parts Manager:
3. Fill out your part of the Audio System Diagnosis
and Core Return Form.
Customer Media Return Label
NAME
STREET ADDRESS
CITY STATE ZIP CODE
YO325
6 of 10 06-001
4. Select the total cost from this chart, based on the
type of unit and your customer’s choice of shipping.
NOTE: For 1989 Accords with a Bose system,
contact the manufacturer for pricing and
arrangements at
Bose Corporation
Automotive Systems Division-Service
Framingham, MA 01701-9168
800-231-2673
5. Get the required paperwork:
• A dealership check made out to the manufacturer
for the cost of repair and return shipping. If you
send a faulty unit without a check, the
manufacturer will send it back to you unrepaired,
or they will repair it and send it back C.O.D.
• Two copies of the completed Audio System
Diagnosis and Core Return Form. If you send the
manufacturer the faulty unit without these copies,
they will hold the unit unrepaired until they get
them.
6. Identify the manufacturer. Units sent to the wrong
manufacturer cannot be shipped back in the usual
5 days.
• Look for the number code on the face of the unit.
• If the unit has no number code on its face, check
the label on the unit housing and compare the
first two or three letters of the radio reference
number (or the audio unit model number) to this
list:
CE or SDFujitsu Ten
CM, CD, MR, or MFAlpine
CQ or CRPanasonic
KEH or DEHPioneer
PHClarion
7. Carefully pack the faulty unit and the paperwork in
a suitable box, and label the box clearly. You are
responsible for lost or damaged units; keep all
shipping documents and insurance receipts.
Audio Unit Repair
Cost
with Return Freight
UPS
Ground
UPS
2nd-Day
Radio $45.00 $53.00 $65.00
Radio w/keyless
entry
$80.00 $88.00 $100.00
Booster/equalizer $45.00 $53.00 $65.00
Radio w/cassette $120.00 $128.00 $140.00
CD player or
CD player w/radio or
CD changer
$140.00 $148.00 $160.00
CD changer
controller
$45.00 $53.00 $65.00
Cassette player $45.00 $53.00 $65.00
CD changer/radio/
cassette combo
$200.00 $208.00 $220.00
DVD player $140.00 $148.00 $160.00
Video player $120.00 $128.00 $140.00
First Digit of Number Code Manufacturer
12346
Panasonic
Alpine
Pioneer
Clarion
Fujitsu Ten
12
2310
2310
ONVOL PUSH
DOLBY SYSTEM
ST
MTL
BAS TRE FAD BAL
EJECT
TUNE/SEEK
AM 1 REW
4 PROG 5 6 TMS
2 PLAY 3 FF CD
FM
CLEAN
1 2
06-001 7 of 10
8. Ship the faulty unit to the appropriate manufacturer
via UPS.
Alpine Electronics of America
19370 Van Ness Avenue
Torrance, CA 90501
49 States: 800-421-2284, Ext. 8888
CA only: 800-262-4150, Ext. 8888
Bose Corporation
Automotive Systems Division-Service
Framingham, MA 01701-9168
800-231-2673
Clarion Factory Service Center
661 W. Redondo Beach Blvd.
Gardena, CA 90247-4201
310-327-9100 (Ask for Customer Service)
Fujitsu Ten
19600 S. Vermont Avenue
Torrance, CA 90502
800-237-5413
Kenwood Service Center West
13030 Alondra Blvd
Cerritos, CA 90701
562-483-8740
Komtec Electronics (Panasonic)
2500 Mira Mar Avenue
Long Beach CA 90815
562-985-1414
Pioneer Electronics Service, Inc.
760 Challenger St.
Brea, CA 92821
800-553-3756
NOTE:
• The manufacturer will repair the unit and ship it
back within 5 working days via UPS ground,
prepaid (include the amount in your dealership
check) or 2nd-day air, C.O.D. (if you request it).
Units damaged by misuse or mishandling cannot
be shipped back within the usual 5 days.
• The manufacturer guarantees the repair for
90 days from the date of the paid customer
repair order.
9. To check on the status of your repair order, call the
manufacturer.
If your customer has any further questions or
concerns, have them call Automobile Customer
Services at (800) 999-1009.
NOTE: A damaged unit may need extra repair. If
so, the manufacturer will call you with an estimate
of any added charges.
• If you accept the estimate, mail a dealership
check for the additional amount to the
manufacturer, or have the manufacturer ship the
unit back to you and you pay the difference upon
arrival (C.O.D.).
• If you reject the estimate, the faulty unit will be
returned to you along with a refund. However,
you will be charged $30.00 (C.O.D.) for
diagnosis, shipping, and handling.
8 of 10 06-001
COMPLETING THE OUT-OF-WARRANTY/NEW REPLACEMENT AUDIO SYSTEM COMPONENT REPAIR
FORM
It is very important that you fill out the Out-of-Warranty/New Replacement Audio System Component and Repair
Form fully and accurately. An accurate explanation of the problem and conditions helps the manufacturer to
duplicate the problem, speeding the repair, and reducing the number of “No Trouble Found” (NTF) units.
1. Enter the last four digits of your six-digit dealer
number.
2. Enter the date the vehicle was delivered to the first
owner.
3. Enter the repair order number.
4. Enter the current date.
5. Enter the vehicle’s current mileage reading.
6. Enter the VIN.
7. Describe the complaint as explained to you by your
customer.
8. Fill in the appropriate blanks to detail the complaint.
• Was your customer able to duplicate the problem
for you?
• Is this a repeat visit; has this customer been in
before about this same problem?
• What part or parts of the audio system are
affected: AM, FM, tape player, CD player, CD
changer, multimedia player, cellular phone,
and/or keyless entry system? Check all that
apply.
• Mark any accessories that have been added to
the vehicle. Put an A if it is a Genuine Honda
accessory or an X if it is an aftermarket
accessory.
• How long after the purchase of the vehicle/
accessory did the problem occur? Enter the
number of days, months, or years.
9. Use this list as an outline to interview your
customer about the conditions when the problem
occurs. Mark the boxes next to the appropriate
responses.
10. After completing all the sections, initial the form in
the upper right corner.
1 3 4 5
10
7
8
2
9
6
9 of 10 06-001
1. Can you duplicate your customer’s complaint?
2. If the problem shows up in more than one mode
(both radio and tape player, for example) mark the
Shared functions box at the top of the list, then
mark the appropriate Symptoms box or boxes.
3. If the problem shows up only in AM and/or FM
functions (cassette and CD functions are not
affected), mark the Radio box at the top of this list,
and mark the appropriate Symptoms and
Conditions boxes.
4. If the problem affects cassette operation only, mark
the Tape Player box at the top of this list, and mark
the appropriate Symptoms and Conditions boxes.
5. If the problem affects only the CD player or CD
changer, mark the CD Player box at the top of the
list, and mark the appropriate Symptoms and
Conditions boxes.
6. Use the Comments section to detail any symptoms
or conditions that helped you duplicate the
problem. If there are any other facts that will help
the manufacturer understand the problem, write
them in this area.
7. After completing all the sections, initial the form in
the upper right corner.
1
3 4 5 2
6
10 of 10 06-001
Parts Manager’s Section
1. If this is a new unit exchange, enter the warranty
claim number. If this is an out-of-warranty repair,
leave it blank.
2. Enter the part number of the faulty unit being
returned.
3. Enter the serial number of the faulty unit being
returned.
4. Enter the part number of the remanufactured unit
installed in your customer’s vehicle.
5. Enter the serial number of the remanufactured unit
installed in your customer’s vehicle.
1 3 4 5 2

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Service Bulletin

Creaking Noise From the Right Side of the Dashboard

(Supersedes 01-028, dated March 6, 2001)
SYMPTOM
A creaking noise comes from the right (passenger) side
of the dashboard when driving over rough roads.

PROBABLE CAUSE
The upper cowl and the dashboard extension rub
together.

CORRECTIVE ACTION
Increase the clearance between the upper cowl and
the dashboard extension.

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 841007
Flat Rate Time: 0.4 hour
Failed Part: P/N 60614-S5A-300ZZ
H/C 6456115
Defect Code: 042
Contention Code: B07
Template ID: 01-028A
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.

REPAIR PROCEDURE
1. Remove the right side cowl cover.
2. Insert a flat-tip screwdriver between the upper cowl
and the dashboard extension.
3. Pry the cowl up until it is 3 mm away from the
dashboard extension.
4. Reinstall the right side cowl cover.
5. Test-drive the vehicle to make sure the noise is
gone. If the noise is still there, use a ChassisEAR to
pinpoint and repair the source of the noise. Refer to
Service Bulletin 00-063, Steelman ChassisEAR
Diagnostic Tool, listed under Tools.

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Service Bulletin

Front Bumper Air Spoiler Is Loose or Detached

SYMPTOM
The front air spoiler is becoming detached from the
bumper or it is loose, deformed, or shows gaps
between the spoiler and the bumper.

PROBABLE CAUSE
The spoiler was pushed out of position when the front
end of the vehicle was parked over a curb or a parking
stop.

CORRECTIVE ACTION
If the spoiler is damaged or deformed, replace it. If it is
loose or out of place, reinstall and secure it using 3M
Weatherstrip Adhesive.

REQUIRED MATERIALS
3M Weatherstrip Adhesive: 3M P/N 051135-08011

PARTS INFORMATION
Front Bumper Air Spoiler:
P/N 71110-S5A-A00ZA, H/C 6456784

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 023301
Flat Rate Time: 0.3 hour
Failed Part: P/N 71110-S5A-A00ZA
H/C 6456784
Defect Code: 004
Contention Code: A01
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.

REPAIR PROCEDURE
1. Remove the front bumper air spoiler.
2. Clean the grooves in the front bumper and the air
spoiler with isopropyl alcohol.
Clean the groove in the front bumper.
Clean the groove in the
air spoiler
2 of 2 03-010
3. Apply a small bead (3 to 5 mm) of 3M Weatherstrip
Adhesive in the groove in the front bumper air
spoiler.
4. Install the front bumper air spoiler to the bumper.
5. Install the four spoiler plates and the two push clips.
6. Install the four bolts, and torque them to 9.8 N.m
(7.2 lb-ft).
7. Clean any excessive adhesive from the front
bumper air spoiler.
8. Tell the customer not to disturb the front bumper air
spoiler for 24 hours to allow the adhesive to cure
completely.
ADHESIVE
CLIP
CLIP
BOLTS
(4 Places)
FRONT AIR
SPOILER
SPOILER
PLATE
BUMPER
AIR SPOILER PLATE

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Service Bulletin

Rear Bumper Paint Is Peeling

SYMPTOM
The rear bumper paint is peeling below the taillights.

PROBABLE CAUSE
The taillights contact the rear bumper.

CORRECTIVE ACTION
Inspect the rear bumpers on all affected vehicles in
dealer stock. Touch up or repaint the rear bumper as
needed, then install foam blocks between the taillights
and the bumper. If the damage is to a customer’s
vehicle, repaint the rear bumper, and install foam
blocks.

PARTS INFORMATION
Foam Block Kit: P/N 04715-S5P-999, H/C 6956973
(Each kit contains six blocks.)
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: P/N 04715-S5P-A90ZZ
H/C 6517882
Defect Code: 009
Contention Code: A01
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Service Manager or your Zone Office. You
must request consideration, and get a decision, before
starting work.

INSPECTION (DEALER STOCK ONLY)
Check the condition of the rear bumper on all affected
vehicles. Push down firmly on the bumper with your
hand under each taillight, and look for any signs of
peeling paint on the bumper’s horizontal surface
directly under the taillight.
• If you do not see peeling paint on either side of the
bumper, no action is needed.
• If you see peeling paint on either side of the bumper,
go to REPAIR PROCEDURE.
REPAIR PROCEDURE
1. Remove the left and right trunk side trim panels.
2. Unplug the four taillight connectors.
3. Remove the taillights (four nuts).
4. Repair the rear bumper.
• If the paint damage on the horizontal surface is
up to 10 mm long and is not clearly visible, use
400 grit sandpaper to scuff the surface around
the affected area. Carefully apply Honda touchup
paint to the area, then hold a heat gun over it
for 5 minutes to dry the paint. Be careful not to
bubble or blister the paint.
• If the paint damage on the horizontal surface is to
a customer’s vehicle, or it is more than 10 mm
long and is clearly visible, remove the rear
bumper (see page 20-91 of the 2001–02 Civic
Service Manual), and have the body shop repaint
it.
5. Use a mild solution of detergent and water to clean
the bottom lip of both taillight lenses.
OP# Description FRT
811003 Inspect the rear bumper. 0.2
811103 Inspect the rear bumper. Remove the
tailights. Apply touch-up paint to the rear
bumper. Install foam blocks to the tailights,
and reinstall the taillights.
0.7
811104 Inspect the rear bumper. Remove the rear
bumper and taillights. Install foam blocks.
Reinstall the rear bumper and taillights.
0.8
811096 Repaint the rear bumper.
(Administrative allowance only.)
0.2
2 of 2 01-076
6. Mount three foam blocks to the bottom lip of each
lens. Use the mold lines on the lip as a reference.
7. Reinstall the rear bumper (if removed). Reinstall the
taillights. Adjust the taillights upward, then torque
the mounting nuts to 5 N·m (4 lb-ft). If the taillights
are hard to install, the foam blocks are probably
hitting one of the tabs on the bumper. Find out
where the foam is making contact, and trim the
foam as needed.
8. Plug in the taillight connectors.
9. Reinstall the trunk side trim panels.

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Service Bulletin

2001–02 Civic: Stalls Intermittently After a Stop

SYMPTOM
The engine occasionally stalls after the vehicle comes
to a stop.

PROBABLE CAUSE
Ignition timing and the idle air control (IAC) valve
response time may be insufficient when the engine idle
speed falls below the PCM’s learned idle speed value.

CORRECTIVE ACTION
Use the Honda Interface Module (HIM) to update the
software in the ECM/PCM.

TOOL INFORMATION
You will need these tools and equipment items:
• iN Workstation
• Honda Interface Module (HIM): T/N EQS05A35570
• PC Interface Cable (RS232): T/N VET-02002832
This is the same cable you use to connect the HIM to
the iN workstation. The cable is blue with an
attached adapter.
• AC Adapter (110 VAC/12 VDC Power Supply):
T/N: VET-02002426
This is the adapter needed for the HIM.
These tools are already at your dealership. To order
additional HIMs, interface cables, or AC adapters, call
the Honda Tool and Equipment Program at
1-888-424-6857. Phone lines are open Monday
through Friday from 7:30 a.m. to 7:00 p.m. CT.
WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 123503
Flat Rate Time: 0.3 hour
Failed Part: P/N 37820-PLR-L55
H/C 7064371
Defect Code: 03214
Symptom Code: 09302
Template ID: 02-083B
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.

REPAIR PROCEDURE
1. If not already done, load the February 2004 or later
iN (Interactive Network) CD onto the iN master
terminal. Loading instructions are included in the
CD mailing.
2. Update the ECM/PCM with the Honda Interface
Module (HIM). For instructions, refer to Service
Bulletin 01-023, Using the Honda Interface Module
to Update Control Units/Modules.

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Service Bulletin

Trunk Release Handle Does Not Work

SYMPTOM
The trunk release handle does not open the trunk.

PROBABLE CAUSE
The valet trunk lock cylinder mount is deformed,
causing the lock cylinder to engage and lock the trunk
release handle.

CORRECTIVE ACTION
Replace the door sill trim.
PARTS INFORMATION
Door Sill Trim, 4-door
DX/LX/EX/GX:
Gray
P/N 84251-S5A-A00ZB, H/C 6462634
Mild Beige
P/N 84251-S5A-A00ZC, H/C 6462642
Door Sill Trim, 2-door
DX/HX/LX:
Graphite Black
P/N 84251-S5P-A00ZA, H/C 6527279
Mild Beige
P/N 84251-S5P-A00ZB, H/C 6527287
EX:
Graphite Black
P/N 84251-S5P-A10ZA, H/C 6527295
Mild Beige
P/N 84251-S5P-A10ZB, H/C 6527303

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 857131
Flat Rate Time: 0.4 hour
Failed Part: P/N 84251-S5A-A00ZC
H/C 6462642
Defect Code: 077
Contention Code: B01
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Service Manager or your Zone Office. You
must request consideration, and get a decision, before
starting work.

DIAGNOSIS
Insert the key into the trunk lock cylinder, and make
sure the trunk opens with the key.
• If the trunk opens, go to REPAIR PROCEDURE.
• If the key is difficult to turn or the trunk does not
open, check for a disconnected lock rod, a defective
trunk lock, a disconnected cable, or a damaged
cable.


REPAIR PROCEDURE
1. Remove the left B-pillar trim (see page 20-57 in the
service manual).
2. Remove the left front kick panel (see page 20-57 in
the service manual).
3. Using a flat-tip screwdriver wrapped with protective
tape, remove the front side cap and the lock
cylinder from the door sill trim.
FRONT
SIDE CAP
LOCK
CYLINDER
DOOR SILL
TRIM
2 of 2 02-008
4. Remove the door sill trim (1 screw).
5. Loosen the 6 mm flange bolt on the trunk lid opener
assembly.
6. Install the new door sill trim, and align it with the
trunk lid opener assembly.
7. Push the trunk release lever to the floor, and torque
the 6 mm flange bolt to 9.8 N.m (7.2 lb-ft).
8. Align the lock cylinder cam with the trunk lid opener
assembly, and then install the lock cylinder into the
door sill trim. If necessary, use a small screwdriver
to move the lock cylinder cam so that it seats
properly into the base of the trunk lid opener
assembly.
9. Make sure there is no gap between the lock
cylinder cam and the base of the trunk lid opener
assembly. If there is a gap, loosen the 6 mm flange
bolt, readjust the trunk lid opener assembly, and
then torque the bolt to 9.8 N.m (7.2 lb-ft).
10. Lock and unlock the key cylinder several times, and
operate the trunk release lever in both positions to
make sure it works properly.
11. Install the front side cap.
12. Install the left front kick panel and the B-pillar trim.
DOOR SILL TRIM
FLANGE BOLT
(Loosen.)
Tighten the
flange bolt.
TRUNK
RELEASE
LEVER
LOCK
CYLINDER
CAM
BASE OF
THE TRUNK
LID OPENER
ASSEMBLY
Make sure there
is no gap here.

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Service Bulletin

Power Window Does Not Work or Works Intermittently

SYMPTOM
One or more of the power windows does not work or
works intermittently from the power window master
switch (in the driver’s door).

PROBABLE CAUSE
The power window master switch is faulty.

CORRECTIVE ACTION
Replace the power window master switch.

PARTS INFORMATION
Power Window Master Switch Assembly
(NH167L black interior):
P/N 35750-S5A-A02ZA, H/C 8190159
Power Window Master Switch Assembly
(2001 model with YR164L medium taupe interior):
P/N 35750-S5A-A02ZB, H/C 8190746

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Operation Number: 744100
Flat Rate Time: 0.2 hr
Failed Part: P/N 35750-S5A-A01ZA
H/C 6453419
Defect Code: 03217
Symptom Code: 01201
Template ID: 06-010A (Black Switch)
06-010B (Medium Taupe Swtich)
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.

REPAIR PROCEDURE
1. Remove the driver’s side grip cover:
• Using a trim tool, pry out the front edge of the
cover to release the front clip.
• Pry out along the bottom to release the lower
hooks.
• Pry out along the top to release the upper hooks.
• Pull the cover forward to release the rear clip.
GRIP
COVER
LOWER
HOOKS FRONT CLIP
LOWER HOOKS
UPPER HOOKS
UPPER
HOOKS
REAR CLIP
2 of 2 06-010
2. Disconnect the power window master switch
connector.
3. Remove the two screws that attach the power
window switch base to the armrest, then remove
the switch base.
4. Remove the three screws, then replace the power
window master switch assembly.
5. Reinstall the parts in the reverse order of removal.
6. Test the operation of all windows with the power
window master switch.If any of the windows do not
work correctly, continue with normal
troubleshooting, and do the master switch input
test:
• Refer to page 22-168 of the 2001–05 Civic
Service Manual, or
• Online, enter keyword MASTER TEST, and
select Power Window Master Switch Input
Test (4-door) from the list.
POWER WINDOW
MASTER SWITCH
CONNECTOR
POWER WINDOW
SWITCH BASE
SCREWS
POWER WINDOW
MASTER SWITCH
ASSEMBLY

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Service Bulletin

Rattle or Wind Noise From a Front Door Panel
(Supersedes 01-048, Rattle From a Front Door Panel, dated May 8, 2001)

SYMPTOM
A rattling or wind noise, or both, from one or both front
doors while driving on rough roads or at highway
speeds.

PROBABLE CAUSES
Rattle — Friction between the ribs on the door panel
and the door skin.
Wind noise — A gap at the top rear edge of the door
panel.

CORRECTIVE ACTION
Apply wool felt to the ribs on the door panel and EPT
Foam 10T to the top rear edge of the affected door(s).

PARTS INFORMATION
Wool Felt: P/N 06993-SA5-000, H/C 2086676
EPT Foam 10T: P/N 06992-SA5-000, H/C 2086668

WARRANTY CLAIM INFORMATION
In warranty: The normal warranty applies.
Failed Part: P/N 83533-S5A-A01ZD
H/C 6461784
Defect Code: 042
Contention Code: B07
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Service Manager or your Zone Office. You
must request consideration, and get a decision, before
starting work.

DIAGNOSIS
Test-drive the vehicle on a rough road and at highway
speeds. If you hear a rattling or buzzing sound, apply
pressure to the door panel just below the front edge of
the armrest. If you hear wind noise, apply pressure to
the rear of the door panel.
If the noise disappears or changes, continue to the
REPAIR PROCEDURE. If the noise persists, continue
with normal troubleshooting.

REPAIR PROCEDURE
1. Remove the affected door panel. Refer to section
20 of the 2001 Civic Service Manual.
2. Cut two pieces of wool felt: one 135 mm x 25 mm
and one 30 mm x 25 mm.
3. Apply the pieces of wool felt to the ribs as shown.
OP# Description FRT Template ID
843303
843092
Repair one door panel
Test-drive
0.5
0.3
01-048A
843303
A
843092
Repair one door panel
Repair second door panel
Test-drive
0.5
0.5
0.3
01-048B
DOOR
PANEL
2 of 2 01-048
4. Cut a 10 mm x 40 mm piece of EPT Foam 10T.
Apply it to the top rear edge of the door panel.
5. Reinstall the door panel.
6. If necessary, repeat steps 1 thru 5 on the other door
panel.
7. Test-drive the vehicle at highway speed to verify the
noise is repaired. Check for wind noise or rattling,
or both.
8. If the noise still persists, check the felt/foam
installation. If okay, continue with normal
troubleshooting procedures.
DOOR
PANEL

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Service Bulletin

Warranty Extension: OPDS Unit or OPDS Sensor Triggers SRS
DTC(s) 15-1, 15-2, 15-3
(Replaces 02-034, SRS Indicator Comes On With SRS DTC(s) 15-1, 15-2,
15-3, dated April 23, 2004)

BACKGROUND
Several vehicle models may have a problem with the
OPDS (occupant position detection system) that
causes the SRS indicator to stay on. Typically, one or
more of these DTCs will be set:
• SRS DTC 15-1 (faulty OPDS unit or OPDS not
initialized)
• SRS DTC 15-2 (faulty side airbag indicator circuit)
• SRS DTC 15-3 (faulty OPDS sensor)
To ensure continued reliability with the OPDS,
American Honda is extending the warranty of the
OPDS unit and the OPDS sensor to 10 years or
150,000 miles, whichever occurs first.
This warranty extension does not apply to any vehicle
that has ever been declared a total loss, or any that
has been issued a salvage, branded, or similar title
under any state’s law. To check for vehicle eligibility,
you must do a VIN status inquiry.

VEHICLES AFFECTED
2000–01 Accord 2-Door and 4-Door - ALL with OPDS
2002 Accord 2-Door and 4-Door - with OPDS
From VIN JHMCG5...2C000002 thru
JHMCG5...2C035622
From VIN JHMCG6...2C000414 thru
JHMCG6...2C030241
2001–03 Civic 2-Door and 4-Door - ALL with OPDS
2004 Civic 2-Door -
From VIN 1HGEM2...4L000001 thru
1HGEM2...4L036872
2002–03 Civic 3-Door (U.K.-produced) - ALL with
OPDS
2004 Civic 3-Door (U.K.-produced) - with OPDS
From VIN SHHEP3...4U000001 thru
SHHEP3...4U504046
2004 Civic 4-Door (U.S.A.-produced) - with OPDS
From VIN 1HGES....4L000001thru
1HGES....4L012089
2004 Civic 4-Door (Canada-produced) - with OPDS
From VIN 2HGES....4H500001 thru
2HGES....4H539339
2003 Civic Hybrid - with OPDS
From VIN JHMES9...3S000001 thru
JHMES9...3S999999
2004 Civic Hybrid - with OPDS
From VIN JHMES9...4S000003 thru
JHMES9...4S008085
2002–03 CR-V - ALL with OPDS
2004 CR-V (Japan-produced) - with OPDS
From VIN JHLRD6...4C000039 thru
JHLRD6...4C003409
From VIN JHLRD7...4C000001 thru
JHLRD7...4C007839
2004 CR-V (U.K.-produced) - with OPDS
From VIN SHSRD7...4U200007 thru
SHSRD7...4U227655
2003 Element - ALL with OPDS
2002 Odyssey - ALL with OPDS
2003 Pilot - ALL with OPDS
2004 Pilot (Canada-produced) - with OPDS
From VIN 2HKYF1...4H500001 thru
2HKYF1...4H549091
CUSTOMER NOTIFICATION
All owners of affected vehicles will be mailed a
notification of this warranty extension.
CORRECTIVE ACTION
Repair the vehicle as indicated by the INSPECTION
PROCEDURE. If needed, replace the OPDS unit. In
rare cases where an updated OPDS unit was already
installed, replace the OPDS sensor.
2 of 7 06-009
PARTS INFORMATION
OPDS Unit
2000–02 Accord 2-door:
P/N 81334-S80-A63, H/C 7639537
2000 Accord 4-door:
P/N 81334-S87-A73, H/C 7639545
2001–02 Accord 4-door (fabric seat):
P/N 81334-S84-A23, H/C 7639503
2001–02 Accord 4-door (leather seat):
P/N 81334-S87-A83, H/C 7639495
2001–02 Civic 2-door:
P/N 81334-S5P-306, H/C 7620115
2003–04 Civic 2-door:
P/N 81334-S5P-A04, H/C 7639529
2002 Civic 3-door:
P/N 81334-S5T-A03, H/C 7648447
2001–02 Civic 4-door:
P/N 81334-S5H-J12, H/C 7670805
2003–04 Civic 4-door:
P/N 81334-S5A-J04, H/C 7659873
2003 Civic Hybrid:
P/N 81334-S5B-J12, H/C 7635865
2004 Civic Hybrid:
P/N 81334-S5B-J04, H/C 7670680
2002–04 CR-V:
P/N 81334-S9A-J43, H/C 7629512
2003 Element:
P/N 81334-SCV-A72, H/C 7639511
2002 Odyssey:
P/N 81334-S0X-A03, H/C 7620123
2003–04 Pilot:
P/N 81334-S9V-A03, H/C 7621840
OPDS Sensor
Refer to the parts catalog for the applicable part
number if needed.
Seat-Back Panel Clips
Accord and Pilot only:
P/N 91566-SP0-003, H/C 3677440 (2 required)
TOOL INFORMATION
HDS with software version 2.002.006 or later, or
SCS Service Connector: T/N 07PAZ-0010100A
WARRANTY CLAIM INFORMATION
Failed Part: OPDS Unit:
P/N 81334-S0K-A61
H/C 6268585
Defect Code: 5SA00
Symptom Code: Q0800
Skill Level: Repair Technician
Out of warranty: Any repairs to the SRS system
outside of the 15-1, 15-2, and 15-3 DTCs done after
warranty expiration may be eligible for goodwill
consideration by the District Parts and Service
Manager or your Zone Office. You must request
consideration, and get a decision, before starting work.
OP# Description FRT
852507 SRS DTCs - Retrieve and clear 0.3
751109 Accord: Replace OPDS unit 0.3
8621A5 Accord: Front Seat-Back Pad - Replace
Includes OPDS sensor
1.1
751109 Civic: Replace OPDS unit 0.3
8621A5 Civic: Front Seat-Back Pad - Replace
Includes OPDS sensor
1.1
751109 CR-V: Replace OPDS unit 0.3
8621A5 CR-V: Front Seat-Back Pad - Replace
Includes OPDS sensor
1.1
751109 Element: Replace OPDS unit 0.3
8621A5 Element: Front Seat-Back Pad - Replace
Includes OPDS sensor
1.1
751109 Odyssey: Replace OPDS unit 0.4
8621A5 Odyssey: Front Seat-Back Pad - Replace
Includes OPDS sensor
1.1
751109 Pilot: Replace OPDS unit 0.3
8621A5 Pilot: Front Seat-Back Pad - Replace
Includes OPDS sensor
1.1
06-009 3 of 7
INSPECTION PROCEDURE
NOTE:
• When you check for SRS DTCs with the HDS,
codes other than 15-1, 15-2, and 15-3, are not
covered by this warranty extension bulletin. If you
find other SRS DTCs, file a claim (use operation
number: 852507, defect code: 5SA00, and
symptom code: Q0800 as listed under
WARRANTY CLAIM INFORMATION) for
retrieving and clearing codes.
• Other SRS codes and their repairs are not
covered by this bulletin. If the vehicle is covered
by warranty, repair it using the normal warranty
repair procedures. If the vehicle’s warranty is
expired, give your customer an estimate for the
cost of the repair.
Do the appropriate inspection, based on the DTC.
SRS DTC 15-1
Clear the DTC with the HDS.
• If DTC 15-1 does not set again, go to REPAIR
PROCEDURE A: OPDS UNIT REPLACEMENT.
• If DTC 15-1 sets again, continue with normal
troubleshooting.
If the OPDS unit causes DTC 15-1 to set repeatedly,
go to REPAIR PROCEDURE A: OPDS UNIT
REPLACEMENT.
SRS DTC 15-2
1. Inspect the connections and the wiring in the side
airbag cutoff indicator circuit.
• If all the connections and the wiring are OK, go to
step 2.
• If any of the connections or the wiring are faulty,
repair the circuit, then go to step 2.
2. Clear the DTC with the HDS.
• If DTC 15-2 does not set again, go to REPAIR
PROCEDURE A: OPDS UNIT REPLACEMENT.
• If DTC 15-2 sets again, continue with normal
troubleshooting.
If the OPDS unit causes DTC 15-2 to set
repeatedly, go to REPAIR PROCEDURE A:
OPDS UNIT REPLACEMENT.
SRS DTC 15-3
1. Clear the DTC with the HDS.
2. Check for the DTC again.
• If the code 15-3 does not set, go to step 3.
• If the code sets again, go to step 4.
3. Ask your customer if electrical devices such as a
laptop computer or a fluorescent map light are ever
used near the front passenger’s seat-back. (Some
electrical devices that plug into the vehicle’s
accessory power socket–especially those using a
power inverter/converter–can interfere with the
seat-back sensors and cause SRS DTC 15-3 to
set.)
• If your customer uses any of these devices,
operate the device near the front passenger’s
seat-back. If DTC 15-3 sets again, clear it, then
return the vehicle to the customer. Advise the
customer to avoid using the device near the front
passenger’s seat-back.
• If your customer does not use any of these
devices and DTC 15-3 does not set again, go to
REPAIR PROCEDURE A: OPDS UNIT
REPLACEMENT.
4. Proceed with normal troubleshooting.
If the OPDS unit causes DTC 15-2 to set
repeatedly, go to REPAIR PROCEDURE A: OPDS
UNIT REPLACEMENT.
REPAIR PROCEDURE A: OPDS UNIT
REPLACEMENT
1. On Accords and Pilots, remove the front
passenger’s seat-back panel by prying out the
bottom. Replace the two lower clips.
Replace these clips.
SEAT-BACK
PANEL
(Accord is shown.)
4 of 7 06-009
2. On all models except Accords and Pilots, unzip the
two seat cover zippers on the back of the front
passenger’s seat.
(Civic is shown.)
3. Pull back the seat-back cover from the left side
bolster to access the OPDS unit cover.
4. Remove the OPDS unit cover from the seat frame.
(Accord is shown.)
5. Check the part number of the installed OPDS unit.
• If the OPDS unit has an original part number, go
to step 6.
• If the OPDS unit has a new part number (refer to
PARTS INFORMATION) or higher, go to
REPAIR PROCEDURE B: OPDS SENSOR
REPLACEMENT.
6. Recline the seat-back to access the OPDS unit
mounting screws.
7. Remove the mounting screws from the OPDS unit,
and gently pull out the unit.
(Accord is shown.)
8. Disconnect the OPDS connectors, then remove the
OPDS unit.
9. Install a new OPDS unit, then snap on its cover.
10. Slip the seat-back cover over the OPDS unit.
11. On Accords, check the seat-back clip attachment
bosses on the seat-back panel:
• If the attachment bosses are OK, go to step 12.
• If the seat-back has a pocket, and the
attachment bosses are deformed or damaged,
do the repair procedure in S/B 02-010, Seat-
Back Panel Is Loose or Detached. Then go to
step 12.
• If the seat-back does not have a pocket, and the
attachment bosses are deformed or damaged,
replace the seat-back. Then go to step 12.
LEFT SIDE
BOLSTER
OPDS UNIT
COVER
OPDS
UNIT
OPDS CONNECTORS
06-009 5 of 7
12. On Accords and Pilots, install the new seat-back
clips on the seat-back panel. Turn the clips so their
retaining tabs are horizontal.
13. On Accords and Pilots, reinstall the seat-back
panel.
14. On all models except Accords and Pilots, zip the
seat-back cover closed.
15. Initialize the OPDS unit.
• To initialize with the HDS, go to Initializing the
OPDS Unit: HDS Method.
• To initialize with the SCS service connector, go
to Initializing the OPDS Unit: Manual Mode.
Initializing the OPDS Unit: HDS Method
NOTE: Non-Honda seat covers will interfere with the
performance of the OPDS and are not recommended.
1. Adjust the front passenger’s seat-back to an upright
position, then remove anything on or near the seat.
2. Turn the ignition switch to the LOCK (0) position.
3. Connect the HDS to the vehicle’s DLC (data link
connector).
4. Turn the ignition switch to the ON (II) position, then
turn on the HDS.
5. At the screen prompts, enter the VIN and the
odometer reading. Also verify the correct date and
time.
6. From the System Selection menu, select SRS.
7. From the Mode menu, select Miscellaneous Test.
8. From the Miscellaneous Test menu, select OPDS
Initialization.
9. Follow the remaining screen prompts to complete
the OPDS initialization. If the initialization fails,
repeat the process two more times. If the
initialization fails again, check for SRS DTCs, then
troubleshoot them using the appropriate service
manual.
Initializing the OPDS Unit: Manual Mode
NOTE: Non-Honda seat covers will interfere with the
performance of the OPDS and are not recommended.
1. Adjust the front passenger’s seat-back to an upright
position, then remove anything on or near the seat.
2. Turn the ignition switch to the LOCK (0) position.
3. Connect the HDS to the vehicle’s DLC (data link
connector).
4. Keep the ignition switch in the LOCK (0) position,
and turn on the HDS.
5. At the screen prompts, enter the VIN and the
odometer reading.
6. From the Select Mode screen, select SCS, and
follow the screen prompts.
7. Connect the SCS service connector to the 2P MES
(memory erase signal) connector, as shown. Do
not use a jumper wire.
Accord
Civic
Retaining tabs should
be horizontal.
SEAT-BACK
CLIPS
SCS SERVICE CONNECTOR
07PAZ-0010100
2P MES
CONNECTOR
(Yellow)
SCS SERVICE
CONNECTOR
07PAZ-0010100
2P MES
CONNECTOR
(Yellow)
6 of 7 06-009
Odyssey
CR-V
Element
Pilot
8. Turn the ignition switch to the ON (II) position.
9. Watch the SRS indicator. (It comes on for about
6 seconds and then goes off.) Disconnect the SCS
service connector from the MES connector within 4
seconds after the indicator goes off.
10.When the SRS indicator comes on again, connect
the SCS service connector to the MES connector
within 4 seconds after the indicator comes on.
11.When the SRS indicator goes off, disconnect the
SCS service connector from the MES connector
within 4 seconds.
12.Watch the SRS indicator:
• If the indicator blinks twice and then goes off, the
OPDS unit is initialized. Turn the ignition switch
to the LOCK (0) position, and disconnect the
HDS.
• If the indicator blinks twice and then stays on, the
OPDS unit is initialized, but SRS DTCs need to
be cleared. Go to step 13.
• If the indicator stays on without first blinking, the
OPDS unit is not initialized. Repeat steps 3 thru
12.
13. Turn the ignition switch to the LOCK (0) position,
then disconnect the HDS.
14. Reconnect the SCS service connector to the MES
connector. Do not use a jumper wire.
15. Turn the ignition switch to the ON (II) position.
16.Watch the SRS indicator. (It comes on for about
6 seconds and then goes off.) Disconnect the SCS
service connector from the MES connector within 4
seconds after the indicator goes off.
17.When the SRS indicator comes on again, connect
the SCS service connector to the MES connector
within 4 seconds after the indicator comes on.
18.When the SRS indicator goes off, disconnect the
SCS service connector from the MES connector
within 4 seconds. (The SRS indicator blinks twice to
indicate that the memory has been cleared.)
19. Turn the ignition switch to the LOCK (0) position,
and wait for 10 seconds.
2P MES
CONNECTOR
(Yellow)
SCS SERVICE
CONNECTOR
07PAZ-0010100
SCS SERVICE
CONNECTOR
07PAZ-0010100
2P MES
CONNECTOR
(Yellow)
2P MES
CONNECTOR
(Yellow)
SCS
SERVICE
CONNECTOR
07PAZ-0010100
2P MES
CONNECTOR
(Yellow)
SCS SERVICE
CONNECTOR
07PAZ-0010100
06-009 7 of 7
20. Turn the ignition switch to the ON (II) position. (The
SRS is OK if the SRS indicator comes on for 6
seconds and then goes off.) If the DTC clearing
fails, repeat the process two more times. If the DTC
clearing fails again, check for set SRS DTCs, and
troubleshoot them with the appropriate service
manual.
REPAIR PROCEDURE B: OPDS SENSOR
REPLACEMENT
1. Remove the seat-back cover from the front
passenger’s seat:
• Using the appropriate service manual, go to
section 20 (Body), and do the removal steps
under Front Seat Cover Replacement, or
• Online, enter keyword SEAT COVER, then
select Front Seat Cover Replacement from the
list, and do the removal steps in the procedure.
2. Slide the seat-back cushion (foam) off the seatback
frame. (The OPDS sensor is built into the
seat-back cushion.)
3. Slide a new seat-back cushion over the seat-back
frame. Make sure the cushion is centered.
4. Reinstall the seat-back cover:
• Using the appropriate service manual, go to
section 20 (Body), and do the installation step
under Front Seat Cover Replacement, or
• Online, enter keyword SEAT COVER, then
select Front Seat Cover Replacement from the
list, and do the installation step in the procedure.
5. Reinitialize the OPDS unit:
• To reinitialize with the HDS, go to Initializing the
OPDS Unit: HDS Method in this service bulletin.
• To reinitialize with the SCS service connector, go
to Initializing the OPDS Unit: Manual Mode in
this service bulletin.

greeen01civic4d

iTrader: (7)

thats it for tonight, more tomorrow

Mr_Plenty

iTrader: (3)

Major Props on this thread lol wheres the rest son?

gearbox

iTrader: (95)

http://www.geocities.com/pfeifferperformance/TSBs.html

greeen01civic4d

iTrader: (7)

gearbox, ur a bastard.... had to show me up

gearbox

iTrader: (95)

sorry lol, not my link. its been floating around for years now.