Rep Power: 267

hey,

I have my emanage hooked up just to ground and power source wire.
wen i give it power the active led will come on for about 10sec and go out.
Wen i open the support thool it saying online, if i disconnect or power down
the support tool will go offline.switch and tried all com ports i could use.
if the serial ports are correct i can go the communication> udate main unit
than select the file.
Than it should be interacting with main unit but the support tools keeps
running and counting the minutes.so what can i do now or is there something
with my emanage?

 
Rep Power: 309

very confusing.......
so you think there is something wrong because the emanage turns off when you disconnect power and then the support tool turns off with it?????

 
Rep Power: 327

^^^ agree, im not following you. It almost sounds like its working correctly to me

 
Rep Power: 267

nope it wont interact with the main unit to update it.
i cant get on the enanage

 
Rep Power: 327

Maybe the e-manage has to be fully hooked up?

 
Rep Power: 267

talk to hayboosta yesterday he too said you can update the unit
just with the power and ground wire hooked up.but maybe have too
hook it all up and see than.

 
Rep Power: 267

i tried port settings tried all the com from main unit and pc.
now one any idee what i can do?

 
Rep Power: 0

What USB to serial adapter are you using?

 
Rep Power: 267

i am using the usb to serial connector that came with the emanage
support tool.

 
Rep Power: 0

When connecting it to your laptop, your laptop has a serial port?

 
Rep Power: 267

yeah belgium laptops got serial ports.
realy i looks to me like everything is working if the main unit is powerd
the active led will be solid green for 10 sec and thenit turn off,than i
open my support tool.In the status bar its saying online.
Than i go to the menu communiction and select update main unit.I open
the GSC01.p to update and updating main unit window appears than it
need to update but no interacting is going on and it will just keeps counting.

 
Rep Power: 0

Try using serial to USB. I don't know what else to suggest

 
Rep Power: 267

well i dont think it would realy make a difference. because it saying online
in the support tool so the usb/serial cable is working but i well gonna try
with a serial/usb adapter. It should work if i just use a 12v source and
connect the power and ground wire? right?
could it be that the unit is bad or ..... maybe i need to mail greddy
this is realy weird if ya ask my.

 
Rep Power: 0

In theory it should work that way. Try it with the serial to USB first.

 
Rep Power: 267

yep the plan is first the serial to usb adaptor is that doesnt work.
I might just connect the main harnass to the ecu and try again.
if that doesnt work some one any sugestions what to do than?
what update vesion should i use?just the latest version?

 
Rep Power: 267

oh btw where do i find the right serial number for the installation
of the support tool.is it the 7 digit number on the garantee paper?

 
Rep Power: 267

after reading the manual again i noticed that thay say wen ignition is turned
on the active led will flash green.Mine is solid green for 10 sec and will turn
off again.what does that realy mean?

 
Rep Power: 267

well i have looking at the update list its saying v1.20/v1.40 is used for the
gold emanage.but wen i install my cd its also v1.20/v1.40.
So i started from scratch with the first version 1.10/1.20 and tried updating
main unit.if i check the version info of the support tools it would only say
the software version and not the firmware update version.
Than i did update main unit and this was the result 1block update and nothing
more.

so i did every update from v1.10/v1.20 till v1.10/v1.36 these would all gave
my the same result.ones it update v1.13/v1.39 it didnt do any update of the
main unit.