Rep Power: 813

I ordered $72 worth of turn signal bulbs over three weeks ago and still nothing! No reply to my e-mail from four days ago, so I was wondering if anyone ordered there before and what happened?? They are not answering e-mail when their site says all e-mail answered in four hours or less. Terrible (NO) communication, no product, do not buy from them!!!


Well here's what their site looks like a month later. I don't see a refund, so I'm hoping product is on the way.

Greetings. Mach 3 Accessories is undergoing modifications and will be closed until further notice.
All open orders have either been shipped or refunded.
If you have questions, please feel free to contact us at info@mach3accessories.com.

Thank You.

 
Rep Power: 283

I got my rotas from there with no problems....thats strange they would do that.

 
Rep Power: 0

^i think you're mistaken... machiii and mach3a are different sites

machiii.net > mach3accessories.com

 
Rep Power: 283

O i was unaware they were diff....

 
Rep Power: 813

I sent them an e-mail threatening to turn this over to my cc company if they don't respond after next week. Still no reply.

 
Rep Power: 301

Just make it simple on yourself. call your CC company and request a charge back form (or at many times its on the back of the bill you recieve that has your purchase on it). Open a claim and you will get a conditional credit. If you ever get the bulbs, the conditional credit will get dropped. Its a nice insurance and it will get the company moving off their asses because they may not check emails, but they sure do check their account balance at the bank . Just a little insight and what I would do personally.

Edward

 
Rep Power: 813

Well there's a problem. I actually used paypal and transferred funds from my checking account. I had to close my paypal account and bank account since then due to fraud and don't have the transaction history anymore. Now I don't know what to do.

 
Rep Power: 813

Can someone please send them an e-mail about a product question and see if they respond??

 
Rep Power: 0

^^^ Just make a new email account and use a different name.

 
Rep Power: 0

i sent 2 emails from 2 different addresses, let's see if they reply...

 
Rep Power: 813

Thanks I appreciate it.

 
Rep Power: 0

why u ordered so many turn signals is BEYOND me. ahahahaha

 
Rep Power: 813

Well all I ordered was four bulbs total cause I have sidemarkers. They're just really expensive.

I sent them a final e-mail demanding a refund or product by Friday. If nothing happens, they are really in for it. I'm not the person to mess with when it comes to this crap.

 
Rep Power: 0

No replies from either one so far.

looking at the site, i noticed the little "Last Updated: 04/23/2003" in the right hand corner. on top of that, the copyright is still 2001-2003.. that doesn't sound too good....

 
Rep Power: 813

Oh great I noticed that too. They say e-mails will be answered every 4 hours. Maybe they went out of business and never closed the site? That's messed up!

 
Rep Power: 0

were the funds deducted from your account man?

 
Rep Power: 813

Well I paid through paypal and the money came out of my checking account instantly.

 
Rep Power: 813

And get this. I had $250 in paypal that I transferred to my bank account. I waited until paypal said transaction complete and then closed the payapl account. Well the money never made it to the bank! What happened?

 
Rep Power: 0

hmm.. it just so happens i did that same thing (on the 17th) and it says completed, but it hasn't been credited to my account yet. hopefully it'll clear for both of us

 
Rep Power: 813

This is the third e-mail I wrote. It's a bit much, but I really am pissed at them for not replying.
--------------
This is the final e-mail I will be sending. You have
taken my money and refuse to send me product or even
offer an explanation. I will give you until Friday,
February 25th to have the product to me or a refund of
$72 to my paypal account e-mail. By that time, it will
have been one month from the date of purchase. If
these conditions are not met, I will take action
against you. My lawyer has informed me that a legal
claim is a waste of my time, however I will still be
contacting paypal as well as the authorities to report
this fraudulent activity. In addition, I will be
posting your poor business practice on my automotive
parts forum which has over 20,000 members. Call me as
soon as possible so we can resolve this.

 
Rep Power: 0

^Yikes if I got that email I would fix the problem ASAP.

 
Rep Power: 0

No reponse still

get ready to take it up with paypal

 
Rep Power: 813

That's gonna suck, because my old paypal account is closed. Now I have no history except the confirmation e-mail. No info on it tho.

 
Rep Power: 813

Updated p.1, looks like the site closed down.

 
Rep Power: 0

were you refunded?

 
Rep Power: 813

NO so I guess that means they sent it out hopefully.

 
Rep Power: 0

any thing form them

 
Rep Power: 813

no refund, no-e-mail. I better have the bulbs next week.

 
Rep Power: 436

take legal action now.