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speedpeople.com

Old Oct 15, 2003
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Exclamation speedpeople.com

Hey I just wanted to warn everyone about speedpeople.com. They are very unreliable, I just ordered a pair of Generation 3 Altezza taillights and I have been waiting for about 4 weeks now. I have called numerous times and each time they tell me they will be here in a week or less. I have called 4 times and have been waiting 4 weeks. Then i called today to try to cancel my order and get them from someone else and they won't let me cancel my order! what bullshit. so i dont know what to do now, plus in the meantime of waiting i found some better taillights but i dont know if i can get them now. so dont order from speedpeople.com, im warning you, they suck!!!!
~Brittany~
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Old Oct 15, 2003
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moved to the correct forum.
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Old Oct 15, 2003
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wow.. that sucks.. sorry to hear that.. thanks for the warning..
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Old Oct 15, 2003
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yea they suck.
terrible customer service
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Old Oct 15, 2003
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call credit card company...get ur money back.
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Old Oct 15, 2003
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yea, do a charge back....or call the bank if you used a bank card


Make sure you tell them the whole story, if you get the lights i suggest you Dont accept them from the shipping company
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Old Oct 16, 2003
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yeah we are going to call the company today and try to figure everything out. but im still so pissed about this.
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Old Oct 19, 2003
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That's strange cause I got one of the last Thermal rear exhausts from them. After waiting a few weeks I called and their service was really good. They shipped it out the next day after I called.
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Old Oct 19, 2003
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You got lucky. I have been calling for weeks now and they keep telling me the same thing, that they will be there by the next week at the latest, and its been 4 frickin weeks now.
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Old Oct 19, 2003
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They are probably trying to save you from ruining your car by putting on the altezzas. Can't blame them for making the world better. LOL, j/p.

It sucks when you don't get the stuff you want in a timely manner, but you often take these risks when dealing with many of these import stuff sellers. You either get lucky or unlucky. (I had a horrible experience with rsversion.com but there are others who had good experiences. The dumb kid on the other line even started to get loud with me even though he is suppose to be customer service)These businesses have few employees working for them, which is a major factor. And the customer service is often run by teenagers who don't know anything about quality service. Remember, you are not dealing with "Best Buy" or customer service from your "Visa" credit card, but rather amateurs, and more like sellers from ebay.

Last edited by twizzx; Oct 19, 2003 at 06:29 PM.
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Old Oct 20, 2003
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Stick with the well-known sites like autodynamic.com, racinglab.com, sparkplugs.com, and some others. A good business will ship the item out the next business day and give you a tracking # immediately.
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Old Oct 20, 2003
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Originally posted by twizzx
They are probably trying to save you from ruining your car by putting on the altezzas. Can't blame them for making the world better. LOL, j/p.

It sucks when you don't get the stuff you want in a timely manner, but you often take these risks when dealing with many of these import stuff sellers. You either get lucky or unlucky. (I had a horrible experience with rsversion.com but there are others who had good experiences. The dumb kid on the other line even started to get loud with me even though he is suppose to be customer service)These businesses have few employees working for them, which is a major factor. And the customer service is often run by teenagers who don't know anything about quality service. Remember, you are not dealing with "Best Buy" or customer service from your "Visa" credit card, but rather amateurs, and more like sellers from ebay.

hah. quality customer service from best buy? i think not.

i used to work for best buy....i seriously was the best person working AT customer service...the rest of the people were peasants.
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