Proparts rant....I've finally had enough...warning VERY long
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Yes, it's an Acura EL
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From: 416-905, Ontario, Canada
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Proparts rant....I've finally had enough...warning VERY long
OK so here's the deal with what happened to me...
I bought a set of Hayame v2 coilovers from Proparts in June of '04, deposit on order and balance paid on pickup - total $1100. I installed them promptly after and rode almost problem-free all summer, save for the perches that kept coming loose and the slight wheel wiggle inherent in their design (boo!). When fall came around, I thought the wiggle had started to worsen a little and I voiced my concern with Mike, who said "There's 1 year warranty on these, you've got time". We left it at that for fall and into the winter, and as the snow started to melt, I noticed that the wiggle was definitely worse, and the coilover perches were seized up something fierce. The wiggle was throwing off my toe so bad I burned through a set of tires in less than 2 months, even after alignment (I don't drive hard or fast, especially when riding on big rims, I'm SOHC!). As well, the coilovers were making clicking and banging noises that I could not resolve even after tightening and retightening every single bolt and perch on the coilovers. I again called Mike and told him of my concerns. After some back-and-forth that lasted a few months, it was finally agreed that he would order some Megan Racing coilovers then as soon as I installed them I could give him the defective Hayames to send back to the supplier. He told me not to worry about the money until the refund came from the Hayame distributor and then I could pay the difference of roughly $200. I asked him to then please go ahead with this plan, as I really had no other options besides to keep buying tires at $300 a pair for the fronts. There was no way I could afford another suspension, new OR used, and my stock suspension was long gone. This was really my only recourse. I chalked it up to "Price you pay for wanting a trophy" and went about my daily hustle, working and whatnot.
I bought a set of Hayame v2 coilovers from Proparts in June of '04, deposit on order and balance paid on pickup - total $1100. I installed them promptly after and rode almost problem-free all summer, save for the perches that kept coming loose and the slight wheel wiggle inherent in their design (boo!). When fall came around, I thought the wiggle had started to worsen a little and I voiced my concern with Mike, who said "There's 1 year warranty on these, you've got time". We left it at that for fall and into the winter, and as the snow started to melt, I noticed that the wiggle was definitely worse, and the coilover perches were seized up something fierce. The wiggle was throwing off my toe so bad I burned through a set of tires in less than 2 months, even after alignment (I don't drive hard or fast, especially when riding on big rims, I'm SOHC!). As well, the coilovers were making clicking and banging noises that I could not resolve even after tightening and retightening every single bolt and perch on the coilovers. I again called Mike and told him of my concerns. After some back-and-forth that lasted a few months, it was finally agreed that he would order some Megan Racing coilovers then as soon as I installed them I could give him the defective Hayames to send back to the supplier. He told me not to worry about the money until the refund came from the Hayame distributor and then I could pay the difference of roughly $200. I asked him to then please go ahead with this plan, as I really had no other options besides to keep buying tires at $300 a pair for the fronts. There was no way I could afford another suspension, new OR used, and my stock suspension was long gone. This was really my only recourse. I chalked it up to "Price you pay for wanting a trophy" and went about my daily hustle, working and whatnot.
Last edited by TeLLy; Sep 13, 2005 at 09:04 PM. Reason: Warning added
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Yes, it's an Acura EL
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Rep Power: 368 The Megan coilovers came about a week after this, and I installed them within another week, placing us now in July 05. Past the warranty period for the Hayames, but I'd been bugging him for a while to get them off me so I wasn't too concerned - as long as the return request was placed with SPW (Hayame distributor) before the warranty was up then I was sure I would be able to get a refund or at least warranty repair. It was at this point that Mike started asking me for money for the Megans. I had a few hundred dollars on me (the difference in prices) so I was glad to give that to him, but I didn't have a cent more in the bank. In fact, I was putting gas on my line of credit just to be able to get that to him. However, he now also started asking for the balance of the retail price on these coilovers, citing "I used other peoples' downpayments on products to get these for you as a favour". Hm...why would he need to do this? Well, I didn't argue because what the hey, I was benefiting from this plan, right? No need to rock the boat, I've never been one to do so anyway.
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Yes, it's an Acura EL
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From: 416-905, Ontario, Canada
Rep Power: 368 The old Hayames were dropped off with Mike the week before Darknights, and at this point every communication I had with him began with "You got my money?". I went to visit his tent at Darknights where he was selling product, and as I took his hand to shake and say hello, he blurted out that question in front of everybody. So much for "Hi there, how are you?". I was a little peeved at this but didn't say anything so at least ONE of us could save face at the show.
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Yes, it's an Acura EL
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Rep Power: 368 Just under two weeks after Darknights, Mike called my phone asking for the rest of the money, saying that the Megans were the last charges left on his Mastercard, which he had to close before he moved home to the Philippines to get married. Wait a sec, I thought he'd used other peoples' deposits to pay for my coilovers...why was he using his Mastercard to order product for his shop? Also he'd let it slip that he had sent the coilovers out just that day, well after I dropped the coilovers off with him. I'd whittled the total charges down from $1300 to roughly $400 thanks to a loan from my girlfriend, and I was at this point a little tired of how I was being treated, so I went over to his house and dropped off the money. I was quite rude in dropping the money off, slapping it on the table and turning my back and walking out. As he said "I really needed that", I replied with "So did I, call me when MY money comes in" without even turning to look at him. I got home to a virtual essay on my MSN from him basically saying "I did you a favour, your coilovers were sent back with someone else's blown ones in the hopes of getting some money back so don't give me attitude. And you said you had the money for the Megan coilovers so don't act like I'm asking for more than what was agreed". Whoah!!!! Hold on, was my coilover return even authorized or did he just throw it in the box with someone else's return? Many in the tuner community know me as one who will not buy a part if I don't have the money for it. I replied back with a (fake) courteous "Thank you for all your help, please tell Kent (the other owner of Proparts) to contact me when I can get the money."
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Yes, it's an Acura EL
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Rep Power: 368 I left it at that for a couple of weeks, partly because I wanted to actually give them time to pony up the cash, and partly because I was afraid of saying or doing something I would regret while my anger was still at full boil. In late August I resumed contact, but this time with Kent (who I didn't yet have a problem with), asking about the status of my refund. His reply was that the distributor was in the process of moving so my refund would be delayed. I verified this independently, noting that SPW would be operational at their facility by the end of August, according to their website. Last week, I asked Kent again, this time in a firm but still-courteous email, stating that I really did need some word back on the status of the return, and that I was really hoping for the matter to be paid off in a timely manner. His response was, and I quote his email "you should make a lot with the type of work you r in, do some OT, and spend unecessary things." WHAT?!?!!?! What does my job have to do with my defective coilovers being refunded? My response, while still civil, basically stated that. And once more I waited.
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Yes, it's an Acura EL
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Rep Power: 368 Not content with receiving no communication from the shop (let it be noted that I had to initiate all contact with Proparts after I had paid the balance of the cost of the Megans), I sent another email to Kent, asking the status. Kent basically replied that due to SPW's move, my return processing would be delayed. And to this I replied:
"Thanks for the update, but I need a timeline here bro. According to SPW they should have been operating out of a new location as of August 30. It's thus been a week since their move. This delay would not have occurred if these coilovers had been sent over in a timely manner, as SPW would have had time to process the return. Kent, I appreciate what you're doing but I'm running out of time here, and I don't feel I should be the one waiting for a refund from a supplier. I think you'll agree I'm being reasonable, but I really am quite displeased with this whole situation. Please don't make me keep pursuing, I'm getting very tired of waiting and if I despair of getting this money back in a reasonable amount of time then I will expect another satisfactory solution to this problem. I'm owed either the value of these coilovers, or a working set of coilovers. Please find out how much Hayame WILL refund and issue that amount to ****{the other guy whose coilovers were sent back, I'm not sure if he wants his name brought up here" and myself, and the shop can wait for the refund from the supplier. This is standard procedure with returns for any shop I've been to, I don't see why this issue should be handled any differently. Thank you."
"Thanks for the update, but I need a timeline here bro. According to SPW they should have been operating out of a new location as of August 30. It's thus been a week since their move. This delay would not have occurred if these coilovers had been sent over in a timely manner, as SPW would have had time to process the return. Kent, I appreciate what you're doing but I'm running out of time here, and I don't feel I should be the one waiting for a refund from a supplier. I think you'll agree I'm being reasonable, but I really am quite displeased with this whole situation. Please don't make me keep pursuing, I'm getting very tired of waiting and if I despair of getting this money back in a reasonable amount of time then I will expect another satisfactory solution to this problem. I'm owed either the value of these coilovers, or a working set of coilovers. Please find out how much Hayame WILL refund and issue that amount to ****{the other guy whose coilovers were sent back, I'm not sure if he wants his name brought up here" and myself, and the shop can wait for the refund from the supplier. This is standard procedure with returns for any shop I've been to, I don't see why this issue should be handled any differently. Thank you."
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Yes, it's an Acura EL
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From: 416-905, Ontario, Canada
Rep Power: 368 A day or two after this message was sent, I got an email from Mike, which I quote:
Will you may be displeased with this situation but it is not in our hands.
Your frustration shouldnt be towards us or my staff. You knew full well
these coilovers were risky and asked us to get it for you even though we
recommended others. You even knew ahead of time that being this long you
might not get your money back. We sent the coilovers we even paid for the
shipping. If they decide not to refund your money then thats not our
problem, as you were told to just return them back last year before winter
if you felt you wanted whatever money they are willing to give. PLEASE
dont give my partner a hard time or I. We do the best we can. You on the
other hand have started to become very impolite and disrispectful. If you
want to treat us like this, you always have a choice to contact and get
your coilover back from the distributor. Whos long distance bill am i
using here anyway?
Will you may be displeased with this situation but it is not in our hands.
Your frustration shouldnt be towards us or my staff. You knew full well
these coilovers were risky and asked us to get it for you even though we
recommended others. You even knew ahead of time that being this long you
might not get your money back. We sent the coilovers we even paid for the
shipping. If they decide not to refund your money then thats not our
problem, as you were told to just return them back last year before winter
if you felt you wanted whatever money they are willing to give. PLEASE
dont give my partner a hard time or I. We do the best we can. You on the
other hand have started to become very impolite and disrispectful. If you
want to treat us like this, you always have a choice to contact and get
your coilover back from the distributor. Whos long distance bill am i
using here anyway?
Thread Starter
Yes, it's an Acura EL
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From: 416-905, Ontario, Canada
Rep Power: 368 My response:
You want impolite and disrespectful? I've tried very hard to be patient and this is not the first time I've had issues with Proparts service, but I have always bit my tongue, making excuses for MYSELF so I can continue to try to stay in good standing with Proparts. I don't think you understand what situation this business has put me in. You told me to pay the difference on the new coilovers and then YOU would receive the refund on the Hayames when sent back. As soon as the order was placed and the Megans came you went back on that and asked for all the money for the Megans. Money I didn't have and money I wouldn't have spent that soon because I didn't have it at the time. This put me in a serious bind, seeing as how I hadn't budgeted for this sort of expense. The 2-week delay in sending back the Hayames also made me wonder about your priorities in dealing with this. I've had enough of "favours" and "long distance bills". Don't even bring it up anymore, it's gotten quite old. Take the cost of the long distance bills off my refund then, if it's such a hassle to you. Proparts as a shop should assume such expenses as part of doing business but you keep bringing up personal favours into it and so of course it was a personal favour to call a vendor for a refund on a product you sold. I don't know what business school you went to but when a shop takes back a product, a refund is issued to the customer and the shop handles the return with the vendor independently. I still don't understand why you never even got an MR number for these things; if I wasn't going to get a refund I wouldn't have bought the Megan coilovers. If that's the way you always do business I pity anyone on your payroll. Again, I know you're going to pull the "favour" card and that's fine, seeing as how the whole deal was seedy to begin with and favours were probably pulled just to get the Hayames in the first place - let me guess, were they ordered on the same Mastercard you ordered the Megans on, the one you HAD to pay off before you left for the Philippines? Or did you use someone else's downpayment to order those too? I never said anything because I was the one gathering benefit but really the whole thing smacks of unprofessionalism. I'm tired of dealing with this issue, and most of all I am tired of dealing with you, and have been for the last couple of years; I was just fooling myself into thinking you knew what you were doing. Your attitude as a shop owner and as a friend is deplorable. If you're not elevating yourself with the "I did you a favour" you're bringing others down with your condescension. No, I haven't forgotten the comments about my suspension skills, and the many other times you've made me feel small so you can look higher up. The first words out of a friend's mouth are never "You got my money?", and as such you can stop playing this favour card, because I don't ask favours if people are not my friends. I don't know what value I was to Proparts but it ends with this transaction. I will request no more communication from you, nor will I read or respond to any. Please tell Kent to email me when my money is ready, and I will have a colleague pick it up because I have no idea when the shop is even open anymore and I'm trying to work as much overtime as I can to get some more money, on Kent's suggestion. Thank you.
You want impolite and disrespectful? I've tried very hard to be patient and this is not the first time I've had issues with Proparts service, but I have always bit my tongue, making excuses for MYSELF so I can continue to try to stay in good standing with Proparts. I don't think you understand what situation this business has put me in. You told me to pay the difference on the new coilovers and then YOU would receive the refund on the Hayames when sent back. As soon as the order was placed and the Megans came you went back on that and asked for all the money for the Megans. Money I didn't have and money I wouldn't have spent that soon because I didn't have it at the time. This put me in a serious bind, seeing as how I hadn't budgeted for this sort of expense. The 2-week delay in sending back the Hayames also made me wonder about your priorities in dealing with this. I've had enough of "favours" and "long distance bills". Don't even bring it up anymore, it's gotten quite old. Take the cost of the long distance bills off my refund then, if it's such a hassle to you. Proparts as a shop should assume such expenses as part of doing business but you keep bringing up personal favours into it and so of course it was a personal favour to call a vendor for a refund on a product you sold. I don't know what business school you went to but when a shop takes back a product, a refund is issued to the customer and the shop handles the return with the vendor independently. I still don't understand why you never even got an MR number for these things; if I wasn't going to get a refund I wouldn't have bought the Megan coilovers. If that's the way you always do business I pity anyone on your payroll. Again, I know you're going to pull the "favour" card and that's fine, seeing as how the whole deal was seedy to begin with and favours were probably pulled just to get the Hayames in the first place - let me guess, were they ordered on the same Mastercard you ordered the Megans on, the one you HAD to pay off before you left for the Philippines? Or did you use someone else's downpayment to order those too? I never said anything because I was the one gathering benefit but really the whole thing smacks of unprofessionalism. I'm tired of dealing with this issue, and most of all I am tired of dealing with you, and have been for the last couple of years; I was just fooling myself into thinking you knew what you were doing. Your attitude as a shop owner and as a friend is deplorable. If you're not elevating yourself with the "I did you a favour" you're bringing others down with your condescension. No, I haven't forgotten the comments about my suspension skills, and the many other times you've made me feel small so you can look higher up. The first words out of a friend's mouth are never "You got my money?", and as such you can stop playing this favour card, because I don't ask favours if people are not my friends. I don't know what value I was to Proparts but it ends with this transaction. I will request no more communication from you, nor will I read or respond to any. Please tell Kent to email me when my money is ready, and I will have a colleague pick it up because I have no idea when the shop is even open anymore and I'm trying to work as much overtime as I can to get some more money, on Kent's suggestion. Thank you.
Thread Starter
Yes, it's an Acura EL
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From: 416-905, Ontario, Canada
Rep Power: 368 His response to this:
I never said I would reimburse you for the hayames. your the one who
wanted them and im the one who brought them in because you had asked me.
I never made any money of that, and why would I give you a refund even I
dont know how much. You had already told me to order the shocks from
megan with the knowledge of the price you had to pay, you even said that
you had the money waiting for me..so who the **** is the liar...DONT SMOKE
TOO MUCH BAD BLUNT, and LISTEN. Say what you want...go somewhere else and
shop.
I never said I would reimburse you for the hayames. your the one who
wanted them and im the one who brought them in because you had asked me.
I never made any money of that, and why would I give you a refund even I
dont know how much. You had already told me to order the shocks from
megan with the knowledge of the price you had to pay, you even said that
you had the money waiting for me..so who the **** is the liar...DONT SMOKE
TOO MUCH BAD BLUNT, and LISTEN. Say what you want...go somewhere else and
shop.
Thread Starter
Yes, it's an Acura EL
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From: 416-905, Ontario, Canada
Rep Power: 368 And my final response:
Then give me back my set of old coilovers. Your shop owes me one of the two. Tell Kent to call me when my coilovers or their refund are ready.
This past Saturday I called Kent and asked him the status (futile!) of the return, to which he replied he still had no word. I told him "Look bud, I don't have any beef with you, but I do need your help with this situation, I'm in a really tight bind here and it's taking a toll on me". I then said "Look if you want me to talk to SPW (this is not my domain, but I had misgivings about how he was really dealing with the SPW rep) then give me the rep's name and number and I will call myself to inquire as to this situation". He then said he had to call the rep once more, and I told him to get word back to me asap. That's the last communication I have on the matter, and frankly I'm totally peeved now. I meean, forgive me if I'm on crack, but I don't appreciate being called a liar when he's the one who went back on his word about simply paying the difference on the coilovers. I don't appreciate having the "favour" card continually played by Mike in this matter, and I really am annoyed with the fact that while he was vocal and insistent about getting his money for the Megans, once he had his cash he took his time sending the coilovers back, likely cause "What the hey, I've already got his money twice anyway". Ever since I met Mike in 2002 I always did my damnedest to get him business, citing him as the best in customer service and having the best prices in Mississauga. I turned a blind eye and deaf ear to the complaints from my club members who did have issues with him, and brought him business from anyone and everyone who asked me how I got my car to look the way it does. I don't feel I deserve to be treated like this, and I feel like I'm definitely the injured party in just about all aspects of this transaction.
Then give me back my set of old coilovers. Your shop owes me one of the two. Tell Kent to call me when my coilovers or their refund are ready.
This past Saturday I called Kent and asked him the status (futile!) of the return, to which he replied he still had no word. I told him "Look bud, I don't have any beef with you, but I do need your help with this situation, I'm in a really tight bind here and it's taking a toll on me". I then said "Look if you want me to talk to SPW (this is not my domain, but I had misgivings about how he was really dealing with the SPW rep) then give me the rep's name and number and I will call myself to inquire as to this situation". He then said he had to call the rep once more, and I told him to get word back to me asap. That's the last communication I have on the matter, and frankly I'm totally peeved now. I meean, forgive me if I'm on crack, but I don't appreciate being called a liar when he's the one who went back on his word about simply paying the difference on the coilovers. I don't appreciate having the "favour" card continually played by Mike in this matter, and I really am annoyed with the fact that while he was vocal and insistent about getting his money for the Megans, once he had his cash he took his time sending the coilovers back, likely cause "What the hey, I've already got his money twice anyway". Ever since I met Mike in 2002 I always did my damnedest to get him business, citing him as the best in customer service and having the best prices in Mississauga. I turned a blind eye and deaf ear to the complaints from my club members who did have issues with him, and brought him business from anyone and everyone who asked me how I got my car to look the way it does. I don't feel I deserve to be treated like this, and I feel like I'm definitely the injured party in just about all aspects of this transaction.
Registered!!
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Originally Posted by Blkcivic
**** that is long!! hahah but i know u got ripped off too cuz i only paid like 900bux for mine
Hey Will, that sucks bro, i cant believe that they still havent concluded this. You got pm bro
Superior Evolutionary Element Destined-factor
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Rep Power: 0 i never liked proparts since their sale of rotas. pay $750 for 16s and wait 3 months when i paid $760 (rims and shipping) for 16s and got them in 3weeks from urbanimport. figure that one out, eh.
Thread Starter
Yes, it's an Acura EL
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From: 416-905, Ontario, Canada
Rep Power: 368 The other guy whose coilovers were sent back is also a member, I've asked him to hold off on replying cause I don't need to drag his name down with mine, I understand I'm not exactly taking the high road by posting this.
But I do know of one other guy who still hasn't gotten his rims from them......
But I do know of one other guy who still hasn't gotten his rims from them......
Registered!!
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From: Canada
Rep Power: 302 not to be an *** but those cheap coilover companies are really difficult to deal with in terms of warranty...
i'm not defending proparts but just giving some insight into the situation.
shitty deal though bud.
i'm not defending proparts but just giving some insight into the situation.
shitty deal though bud.
Thread Starter
Yes, it's an Acura EL
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From: 416-905, Ontario, Canada
Rep Power: 368 Yes, it's totally understandable that the distributor would be hard to deal with. However, that should not affect my dealings with the shop that I bought them from. I deal with the shop, the shop deals with the distributor. If a refund was going to be so hard to get, why was I told to hold off and wait till the next year?
I have the OEM version of weight reduction. DX
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From: Ottawa, Ontario
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Originally Posted by TeLLy
I don't need to drag his name down with mine
WHAT!!!??? No way man, you ain't draggin your name down at all. Proparts is SHADY!!! Thats no f00kin way to run a business, call the better business bureau on their ***. Like you stated, they were going to take the refund for your old coilovers, and put that refund towards the new ones. Than he turns around and asks for the whole amount because he sat on his *** and didn't send them in on time??? plus he lied to you on numerous occasions, man I'm glad I don't deal with Toronto performance shops (well some of them anyways)
Dude, take'm to court
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From: Toronto, Ontario, Canada
Rep Power: 0 yea man thats shitty, its probably a good idea when dealing with that kind of money to get it in paper..or some kind of reciept describing in some sort of detail whats expected from both parties invloved...whats funny about it is why dont vendors/shops realize how important customer service is, so many of us, especially newbs are looking for a shop to call home and will usually always bring in alot of business/refferals if treated the right way. Imagine if Proparts handled this they way you said it should've happened, even at thier cost of covering the part till the refund comes in for them, everyones happy and they'll only recieve more business, more business, more MONEY for them...customer always comes first...hope you guys can work something out.
Registered!!
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From: Mississauga, Ontario, Canada
Rep Power: 295 damn *****, that sucks.
There are a lot of federal/guv options which I think should be taken into consideration at this point. If you took the high road and did cash swaps (under table) then its going to be a lot harder but not impossible due to a huge amount of evidence (emails).
GL and keep us updated
There are a lot of federal/guv options which I think should be taken into consideration at this point. If you took the high road and did cash swaps (under table) then its going to be a lot harder but not impossible due to a huge amount of evidence (emails).
GL and keep us updated
Bush fu(king party,mother fu(king hand job.
Hey! Look At Me!! I'm a Supporting Member!!
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Rep Power: 405 ouch that sucks Will!! good luck with getting your coin, and thanks for the heads up on a shady dealer!!
Thread Starter
Yes, it's an Acura EL
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Rep Power: 368 Thanks for the support and advice guys, I think this should be coming to a close soon, one way or another. I sent a "final" email just this evening (no word back all week btw) to Kent at Proparts, and I hope he understands now what I'm trying to put through:
Hello Kent, I think I've waited long enough for this to happen, but it still hasn't, nor have I received any updates so I'm laying it down right here and now. I leave it to you to deal with SPW/Hayame but I expect either the $1050 I originally paid for the coilovers or a set of coilovers valued at that price handed over to me immediately so I can sell them and recoup all of what I am due. I don't think I've been unreasonable in making this request after waiting this long, and as I'm sure you've seen that the email I sent to my friends has been circulating the message boards, mostly to the chagrin of potential customers. You can rest assured that after my restitution I will not deal with Proparts in any way, good or bad. No praise, no criticism, and I'm sure we will both be relieved when this is all done. I repeat again that I as yet harbor no ill will towards you, I feel you are lacking a little motivation in this matter but then again you didn't cause this problem and I know how hard it must be to take flack for someone else's indiscretion. That said, I do expect you to do the right thing here, please have either one of what I request ready at the shop within one week of this email, otherwise friend or foe I will have to get someone else to do the talking for me, and it will cost us both money. You know my cellphone number, and you have this email to reply to so please contact me right away and confirm for me that you can complete your end of this bargain. Thank you.
After reading that, would YOU pay me?
Hello Kent, I think I've waited long enough for this to happen, but it still hasn't, nor have I received any updates so I'm laying it down right here and now. I leave it to you to deal with SPW/Hayame but I expect either the $1050 I originally paid for the coilovers or a set of coilovers valued at that price handed over to me immediately so I can sell them and recoup all of what I am due. I don't think I've been unreasonable in making this request after waiting this long, and as I'm sure you've seen that the email I sent to my friends has been circulating the message boards, mostly to the chagrin of potential customers. You can rest assured that after my restitution I will not deal with Proparts in any way, good or bad. No praise, no criticism, and I'm sure we will both be relieved when this is all done. I repeat again that I as yet harbor no ill will towards you, I feel you are lacking a little motivation in this matter but then again you didn't cause this problem and I know how hard it must be to take flack for someone else's indiscretion. That said, I do expect you to do the right thing here, please have either one of what I request ready at the shop within one week of this email, otherwise friend or foe I will have to get someone else to do the talking for me, and it will cost us both money. You know my cellphone number, and you have this email to reply to so please contact me right away and confirm for me that you can complete your end of this bargain. Thank you.
After reading that, would YOU pay me?
Thread Starter
Yes, it's an Acura EL
iTrader: (23)
Joined: Dec 2002
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From: 416-905, Ontario, Canada
Rep Power: 368 Remember this was all MIKE. KENT is the one dealing with this, and I just got off the phone with him. He's trying, and this is not the way for a shop to (re)start business, but them's the breaks. It looks like he's going to do the right thing for me here, and I told him that if he does, I'm gonna make sure everyone KNOWS he did the right thing.
Joined: Feb 2002
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From: Toronto, Ontario, Canada
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Originally Posted by TeLLy
Remember this was all MIKE. KENT is the one dealing with this, and I just got off the phone with him. He's trying, and this is not the way for a shop to (re)start business, but them's the breaks. It looks like he's going to do the right thing for me here, and I told him that if he does, I'm gonna make sure everyone KNOWS he did the right thing.
too late, the damage is done for proparts...haha, oh well...reap what you sow...
