General Automotive Discussion General automotive discussion and chat. Honda, Toyota, Chevrolet, Ford. It doesn't matter, just talk about it here.

Warranty Issues for everyone to know (must read)

Thread Tools
 
Search this Thread
 
Old May 1, 2002
  #1  
aldini's Avatar
Thread Starter
Registered!!
 
Joined: Jan 2002
Posts: 193
Likes: 0
From: Winnetka, California, US
Rep Power: 0
aldini is an unknown quantity at this point
Warranty Issues for everyone to know (must read)

Ok, so I have neons in my car (underdash) wired to the cigarrette ligher (nice job, with a fuse and everything) and about a week ago my Stock CD Player fried so I took it to the dealer and about 20 minutes after I dropped it off they called my cell phone and said I had to pay for eveyrthing because of my neons. Now let's just say I am 19, look like a total weak *** but I can be a total jerk to people who **** me off.

Needless to say this service tech pissed the living crap out of me and after I gave him a how-to insult-dealers 101 lesson he said "there's
nothing I can do, I have to go by my techies, sorry" So I decided to go pickup my car, and yell a little more, but before I even got there I received another call from the manager. I yelled at the manager over the phone too and then we talked in person and concluded with this:

He agreed that the neons were probably not causing the problem but they thought that I had cut the Stereo's harness or something similar therefore he said, "Allow me to inspect the car for 1 hour ($75) and if I find something then you are liable for it, and if I don't find anything you won't be liable for it nor the $75".

Needless to say, they didn't find anything and I'm getting my stereo replaced.

Moral of the story: BITCH BITCH BITCH BITCH BITCH and be an *** *** *** *** *** because they will try to rip you off and make any little excuse to blame things on your aftermarket parts. The stereo is in a totally different circuit he admitted.
Reply
Old May 1, 2002
  #2  
01SOHCcivic's Avatar
Registered!!
iTrader: (1)
 
Joined: Mar 2002
Posts: 1,167
Likes: 0
From: calgary, Alberta, Canada
Rep Power: 0
01SOHCcivic is an unknown quantity at this point
Wow
i think im gonna do that next time[IMG]i/expressions/laugh2.gif[/IMG]
Reply
Old May 1, 2002
  #3  
netcbc's Avatar
Registered!!
iTrader: (1)
 
Joined: Aug 2001
Posts: 4,953
Likes: 0
From: Toronto, Ontario, Canada
Rep Power: 0
netcbc is an unknown quantity at this point
wow nice, next time i'm going to b!tch if there is something like this wrong
Reply
Old May 1, 2002
  #4  
CrankinCivic's Avatar
Registered!!
iTrader: (1)
 
Joined: Aug 2001
Posts: 440
Likes: 0
From: Mt prospect, Illinois, US
Rep Power: 0
CrankinCivic is an unknown quantity at this point
Complain enough and you can get almost everything you want for free !!!
Reply
Old May 1, 2002
  #5  
2cute's Avatar
Registered!!
 
Joined: Dec 2001
Posts: 773
Likes: 0
From: san diego, California, US
Rep Power: 0
2cute is an unknown quantity at this point
Since I have been going through this for over a year now I will tell you this, if the service techs or the service writers tell you they can't do something or they won't immediatly ask to speak the the service manager. If they say they are not there or are busy find out when they will be back and call at that time. If they are busy, wait to speak to them. Yeah you are going to **** off a few people but in the long run you will have no problems with them doing what you say. That's just my 2 cents.
Reply
Old May 1, 2002
  #6  
Importracer's Avatar
Registered!!
iTrader: (1)
 
Joined: May 2001
Posts: 1,231
Likes: 0
Rep Power: 316
Importracer will become famous soon enoughImportracer will become famous soon enough
thank god i dont have a freaking dealership like you guys do, they sell aftermarket parts, if you take it in with your aftermarket parts, they are not going to kill you or anything. If something happens they just ignore the aftermarket parts and keep doing their work.... my dealership is the largest dealership in northern california.. No probs what so ever..
mad props to them as for the rest of you, im so freaking sorry you gotta deal with those peepz!
Reply
Old May 1, 2002
  #7  
xHoteKx's Avatar
Tomotor
iTrader: (3)
 
Joined: Jan 2002
Posts: 4,407
Likes: 0
From: Canton, Michigan
Rep Power: 340
xHoteKx has a spectacular aura aboutxHoteKx has a spectacular aura about
i can be an ***... i like to complain... i'll just wait for wat my dealership will say about my subs and neons, and soon my exhaust.
Reply
Old May 1, 2002
  #8  
SWEETRIDE's Avatar
Registered!!
 
Joined: Nov 2001
Posts: 379
Likes: 0
From: Collingwood, Ontario, Canada
Rep Power: 0
SWEETRIDE is an unknown quantity at this point
Way to go!!! not many people will give them a hard time and I for one am not going to let them treat me like **** and give me the run around![IMG]i/expressions/face-icon-small-mad.gif[/IMG] I am going through something with honda right now about my front struts!!!
Reply
Old May 1, 2002
  #9  
C2i0v0i1C's Avatar
SuperMODrizd
Hey! Look At Me!! I'm a Supporting Member!!
iTrader: (2)
 
Joined: Sep 2001
Posts: 26,407
Likes: 0
From: Lexington, KY
Rep Power: 584
C2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond reputeC2i0v0i1C has a reputation beyond repute
u dizamn straight i wrote something like this last night in a post about warranty issue. although i was there waiting and they tried that shiot on me, the meaner u get and the biotcher u get the more get get out of them, the dealer will screw u ne way they can, even though u bought the car from them, as if 14 grand isnt enough they want more stingy bastards
Reply
Old May 1, 2002
  #10  
AZ2K1Civic's Avatar
7thgens other Official Five O'
iTrader: (3)
 
Joined: Aug 2001
Posts: 3,215
Likes: 0
From: Scottsdale, AZ
Rep Power: 0
AZ2K1Civic is an unknown quantity at this point
Yep, being a total pissed off a$$hole gets ya where ya want to go. Pitch enough of a hissy fit and your bound to get your way.
Reply
Old May 2, 2002
  #11  
Bluelle's Avatar
Registered!!
iTrader: (3)
 
Joined: Mar 2002
Posts: 1,549
Likes: 0
From: Bomba- Land!!!
Rep Power: 0
Bluelle is an unknown quantity at this point
crap thats what im gonna remember......ppl working for the dealerships can be such[IMG]i/expressions/moon.gif[/IMG]
Reply
Old May 2, 2002
  #12  
PeArlHoNdA's Avatar
Registered!!
 
Joined: Feb 2002
Posts: 902
Likes: 0
From: Biloxi, Mississippi, US
Rep Power: 0
PeArlHoNdA is an unknown quantity at this point
hell some fuses blew inside the car and they wanted to blame my xenon bulbs...like CHANGING the bulbs would nuke the fuses....i guess u arent suppose to change Honda bulbs...they last forever....right?

PeArLhOnDa
Reply
Old May 2, 2002
  #13  
TEKNIQ's Avatar
Registered!!
 
Joined: Mar 2002
Posts: 988
Likes: 0
From: Anaheim, California, US
Rep Power: 0
TEKNIQ is an unknown quantity at this point
I work in Customer Service.. You do have to complain to get stuff done...
Reply
Old May 2, 2002
  #14  
brill's Avatar
Registered!!
 
Joined: Sep 2001
Posts: 11,505
Likes: 0
From: Vernon BC Canada
Rep Power: 415
brill is just really nicebrill is just really nicebrill is just really nicebrill is just really nice
my dealer tried to tell me that when I had my tint installed "whoever did it removed the back panel and didn't put the clips back on when they reinstalled the panel"... before she got to the "so you're going to be responsible for the costs" line i cut in and said "actually I watched the entire tint job happen, it's on video if you'd like proof, the back panel was NOT removed. anyways ya they tried to blame the interior rattles on that [IMG]i/expressions/face-icon-small-smile.gif[/IMG] i didn't let em [IMG]i/expressions/face-icon-small-smile.gif[/IMG]

Reply
Old May 2, 2002
  #15  
aldini's Avatar
Thread Starter
Registered!!
 
Joined: Jan 2002
Posts: 193
Likes: 0
From: Winnetka, California, US
Rep Power: 0
aldini is an unknown quantity at this point
Yup, and I forgot to mention I even told the manager:

"If I would have taken off the neons off before I came in you guys would have never even thought that I had wired it to the cigarette ligher and would have just replaced my stereo w/out any problems"

His response
"No, we probably wouldn' t have known you had aftermarket parts, but truth of the matter is we do now"
Reply
Old May 2, 2002
  #16  
Vizyun's Avatar
The Fallen Angel . . .
 
Joined: Mar 2002
Posts: 1,928
Likes: 0
From: Baltimore, Maryland, US
Rep Power: 0
Vizyun is an unknown quantity at this point
[IMG]i/expressions/face-icon-small-puke.gif[/IMG] Dealers. They suck [IMG]i/expressions/moon.gif[/IMG]
Reply
Old May 2, 2002
  #17  
EsineN's Avatar
Registered!!
iTrader: (-1)
 
Joined: Aug 2001
Posts: 647
Likes: 0
From: Tallahassee, Florida, US
Rep Power: 0
EsineN is an unknown quantity at this point
My dealer wanted to charge me $155 for new brake pads. What kinda ish is that!?

-Steve
Reply
Old May 3, 2002
  #18  
rac53041's Avatar
Registered!!
 
Joined: Jun 2001
Posts: 166
Likes: 0
From: Patterson, New York, US
Rep Power: 0
rac53041 is an unknown quantity at this point
I work at a Honda dealer as a tech and I don't like some of these comments
as far as the cigeratte lighter not being on the same circit as the radio the actually share the same fuse so if you overload the lighter circuit and blow the fuse the radio will not work
of course I hate to admit it some techs do try to take advantage of customers
we have one at our dealership
Reply
Old May 4, 2002
  #19  
sham01ski's Avatar
Registered!!
 
Joined: Feb 2002
Posts: 131
Likes: 0
From: NJ/NYC, New Jersey, US
Rep Power: 0
sham01ski is an unknown quantity at this point
The comments are harsh, but rac even admits that his dealership has one.. almost every dealership has a crook or more... and that is why they get the reputation.. they are all crooks, they will blame anything on you they can eve though the lazy bastards know it is not coming out of their pocket. They get reimbursed for warranty work anyway.. what a crock of ****... oh we can't do this or that because the aftermarket part you put on changed things around to void your warranty. I personally wanted to revenge on the techs and service manager at PLANET Honda after I brought in my accord with like 20K miles on it and they told me I had to replace the brakes and resurface the rotors. A few weeks later I brought the car somewhere else to get some mods done and the guy who works there used to be a tech at a dealer before and he verified for me that the rotors were never resurfaced. What a bunch of CROOKSS... Since then I learned to change the brakes myself... you can buy the pads and rotors for what a dealer normally charges you just to replace the front and rear rotors...
Reply
Related Topics
Thread
Thread Starter
Honda Civic Forum
Replies
Last Post
Xuhme
Cracked block early R18 Overheating
21
Aug 7, 2023 03:40 PM
werdnahall
I.C.E. (Audio) & Electrical Upgrades
11
May 17, 2015 11:37 AM
chuffsy
8th & 9th Generation Civic 2006 - 2015
4
May 15, 2015 12:50 PM
crowtoo
Mechanical Problems/Vehicle Issues and Fix-it Forum
3
May 11, 2015 06:50 PM
Geoff_Geoff
Engine
16
Apr 30, 2015 12:17 AM




All times are GMT -5. The time now is 07:24 PM.