I Hate my Dealership !!
Thread Starter
Joined: Feb 2002
Posts: 1,036
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From: Rockville, Maryland, US
Rep Power: 306 
I Hate my Dealership !!
I know dealerships generally have a bad rep and in the past my dealer has gone against the trend and gave me decent service. I went in to get my free oil change and wanted them to take a look at my windows which were rattiling. The service guy gave me a bad attitude from the beginning and even had the ***** to say that its a "civic" youre driving. He and I argued about the window thing and finally he agreed to let the techs take a look at it. The tech and I went even went for a drive and I told him about the TSB and it was like talking to a brick wall. The only thing they knew how to say was "its normal" even though I showed him clearly how wobbly the windows were. Are anyones windows rattling? On mine, theres a crap load of play and I can actually move it left and right in each direction. So after basically refusing to try to reapair it he even mentioned that my engine mounts were broken and that it was a TSB. So I thought they were offering to replace it but instead he wanted 250 to fix it! SO now instead of fixing my problems they acutally give me a new one. I dont really believe them but how do you know if your mount is broken and is that a TSB? I didnt see it on the list? Anyone have suggestions? I called another local dealer and they want 50 bucks just to assess the problems. 
Registered!!
iTrader: (6)
Joined: May 2004
Posts: 542
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From: I sleep in a drawer.
Rep Power: 0 A TSB is a Technical Service Bulletin. It's sent out by Honda so that the dealerships know how to correct a common problem that a customer might come in with. If your car is still under warranty then you shouldn't have to pay for it, that's the point of a warranty. I'd suggest calling Honda customer service and file a complaint with them.
Registered!!
iTrader: (18)
Joined: May 2002
Posts: 2,492
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From: San Francisco/Berkeley, California, US
Rep Power: 0 if its a TSB, they are suppose to fix it for free. and yeah.. most honda dealer's service sucks... and pretty much u get the same attitude if u drive into service to any dealer with a Sti, Evo, or G35. sigh....
my civic has no boost
Joined: Dec 2004
Posts: 1,424
Likes: 0
From: Toledo, Ohio
Rep Power: 0 
yeah i had my transmission replaced. thought it wuz free and stuff.......the techs are dicks. they think they know all, and when u show that u the slightest ammount of technical info bout yur own car they get pissed.
Proud to be a civic owner
iTrader: (5)
Joined: Jul 2004
Posts: 1,847
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From: Daly City, CA
Rep Power: 0 let me give it a try.. i heard rattling sometimes...
it's like my sub going to break the rear window something like that
it's like my sub going to break the rear window something like that
Originally Posted by _Viper_
just pop off yur door panel and lower the window until you see the two bolts then just retighten them thats it
Thread Starter
Joined: Feb 2002
Posts: 1,036
Likes: 0
From: Rockville, Maryland, US
Rep Power: 306 How bout engine mounts? How do you know if its broken? The tech's english was so broken I couldnt understand a single chirp he was chirping. But he wanted 250 to fix it so I said no.
Owned By Slo Rex
Joined: Nov 2003
Posts: 5,688
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From: Fair Oaks Ranch, Texas
Rep Power: 340 
My dealer is awesome one of my motor mounts were cracked due to an accident I had a while back and they still fixed it under warrenty even though my dad told them about the wreck 
Don't drink and post, you will end up hilarious.
Joined: Apr 2003
Posts: 5,268
Likes: 1
From: In a Box
Rep Power: 343 The dealer around here is just like that. They are soooo quick to blame your faulty fuel pump on your exhaust
But the dealer in Missouri is badass, they offered to install lowering springs when we had some shocks put on. I was like O_O
But the dealer in Missouri is badass, they offered to install lowering springs when we had some shocks put on. I was like O_O
Thread Starter
Joined: Feb 2002
Posts: 1,036
Likes: 0
From: Rockville, Maryland, US
Rep Power: 306 SO anyone know what your car feels like when your motor mount "supposedly" breaks like the tech says mine has? My car feels fine....
Registered!!
iTrader: (2)
Joined: Feb 2003
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From: Mississauga, Ontario, Canada
Rep Power: 296 car will shake harder on start then when u first got it.. 2 of mine broke when I was replacing the tranny.. I noticed one before the tranny was being replace not the other, and it seems like it happened right after the replacement so I'm confused.. point being I gotta fix it my self.
You can also visually see if it is broken. If you need a pic, feel free to ask
You can also visually see if it is broken. If you need a pic, feel free to ask
Registered!!
Joined: Dec 2003
Posts: 1,010
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From: Jackson, Mississippi and Abilene, Texas
Rep Power: 284 if you have any problems like warranty wise and your dealership isnt being reasonable call honda out in california. they helped me out alot. i took my car in b/c i threw a rod (and the techs were trying to get me to admit to using nitrous)neways...got it fixed for free but had to pay 1k for install b/c i had mods that "contributed" to the problem. and realized about a week after i got it back that my front headlight had a huge scratch on it. they said "well you've made mods to your headlights so you cant prove if we did it or not" DICKS!!
i vote honda for the worst customer service
i vote honda for the worst customer service
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