Rep Power: 312

I have been doing a lot of reading on other forums (http://www.newcelica.org for example) - it seems Stafford is jerking the guys over there around with kits and group-buys too.


I know there are a lot of others here on the 7thgen forum who have been waiting a LONG time for their kits or parts (present company included!). In my opinion it seems that Stafford doesn't care about customer service anymore. I (as well as others) have called every now and than only to either get voicemail (IF we are lucky!) or to have our messages go unanswered. Emails go unanswered as well - heck, their VENDORS can't even get in contact with them.

Until all of this **** has been straightened out I propose that their vendor's license here be suspended. What SF is doing is unacceptable. If I (as well as other members here) would have known it was going to take almost a half of year to get our parts / kits - I'm sure we would have gone other routes.

Please leave this thread in FI as it is important to read for those who are considering purchasing from Stafford Fabrications.

Thanks...

 
Rep Power: 607

well, it's been 8 1/2 months since i first ordered my kit and i still haven't recieved my RFL bov and they never return my phone calls.

Ban them

 
Rep Power: 312

Excellent point - I feel bad for the site's other vendors. They take on buisness for SF. When SF doesn't deliver, how does it reflect on the vendors? I wouldn't want to do buisness with a company that doesn't have their **** together.

In that light, every time we have requested updates they claim some sort of hold up. I could see 1, maybe 2 times - but this has been going on for a while now.

 
Rep Power: 607

the point is, they lie to us.....many many many times. Alot of us guys received a PM from the dude that has the boosted corrolla........he told us how he went to SF's shop b/c they were gonna work on his car......he got there and they were busy playing with a turbo flame thrower........they worked on his car for a little bit then went back working on the turbo flame thrower. Seems like they are just lazy and screw us around.

Boostedciviczex ordered his kit in august, he drove down to SF's shop in Sept. and was like, where is my kit........they made it up from scratch and installed it in 13 hrs........how come we had to wait 5 months for our damn kits

 
Rep Power: 0

haha thats my boy...go custom...i am...sold my sf kit, and i am almost done with my custom kit thanks to Street Level Performance

 
Rep Power: 0

Yeah, I'm waiting from my kit, and I hate to do this to Eddie (truehonda), but I am getting a refund next month if my kit does not arrive in perfect condition. Truehonda has given us (the gb people) nothing but the best customer service, and I hate to see a good vendor get screwed over by the supplier like that.

 
Rep Power: 312

I am going custom as well - everything but manifold.....If I would have known this was going to happen I would have gone with another company.....

 
Rep Power: 401

get their *** off the site, nuff said

 
Rep Power: 302

I say suspend their license. They are definately making good, reputable companys look bad..

Get them outta here, they are violiting the same principles DH did, and you banned them..

 
Rep Power: 327

its sad to see the best kit available for us get ban from site but from what ive seen thier customer service SUCKS, good kit or not they should prolly not be allowed on site

 
Rep Power: 0

I think we should wait for their side of the story, if they plan on doing anything about this.

 
Rep Power: 811

Well I can only say what I've heard from other threads and people's experiences. It seems like they started out very good. But lately with more orders coming in, it seems that their service (and parts quality) have gone out the window. There was a time when I was dreaming of getting their turbo kit because it was the best, and I would be willing to wait up to a year for quality. But now with all the orders shipping with lost or damaged parts, quality control has gone way down. And this is something where even a minor mistake could be a big problem on the car. They are still not as bad as DH, although the gap is closing.

 
Rep Power: 0

uh...no
i wonder when was the last tiem they evencheck this site
catalyst use to respond all the time
I haven't seen anyone backing them up but the people wh own them

 
Rep Power: 302

They probably won't.. why would you believe what they say when they come to the site only with the prospect of being banned.. If that is the only thing that will bring them.. maybe we should tell them they are being banned everyday, for a different reason.. They would just be giving more lies in order to stay on the site longer and not lose customer trust.. (which doesn't seem real big to them at the moment)

(not to hijack the thread)

gearbox: are you still thinking of boosting? or are you still on your "no more modding trip"??

 
Rep Power: 811

Nope. No boost for me. I have the DH head installed and feel like there is enough power for now. I may be looking for little NA parts here and there like TB, etc. And I'm broke now anyway cause I got a good deal on some HIDs. Coming soon

 
Rep Power: 811

I'm steering clear from engine mods unless it's something easy. I'll stick to what I'm good at. So are the vendors able to at least contact SF to give you guys updates?

 
Rep Power: 336

doesn't there site have its own forum now?

Have people been posting in SF's forum?

I don't know, i'm just throwing something out there.

 
Rep Power: 0

yeah but their board is "closed at the moment"

 
Rep Power: 302

 
Rep Power: 811

Haha. Sorry guys. I know how you feel and hope everything works out.

 
Rep Power: 0

Well I was very surprised to see Mike Stafford Calling my cell phone monday to tell me my tracking number for my fuel system... but yeah I will have to agree on the ban. people shouldn't have to wait half a year to ship out a turbo kit when they can bust *** and get one done in 13hrs.

 
Rep Power: 374

I agree, Eddie has been nothing but a top notch vendor. I will continue to buy my parts from him but if i dont recieve anything from SF in the next few days im getting a refund.

 
Rep Power: 0

after reading all of this...all I can say is DAMN

<--- glad I got my ****....if I hadnt gotten the SF kit, I would have just saved and went K20 but I'm a lil' impatient ****er

I'm curious to see how Jwardy's custom kit is gonna turn out....hey wes, OPEN UP SHOP

 
Rep Power: 607

yeah, prolly cuz they didn't pay their bills .......or maybe b/c ppl were getting pissed that they didn't recieve parts and started bashing them on their own site

 
Rep Power: 0

1.) I say all get a refund and crash their buisiness with refund and then maybe they will get the point of customer service

or

2.) Get together and all(at least ten of uts guys) drive to their shop and ask for kits this will totally wake them up with ample angry customers banging on their counter for their parts

or

3.)Hire one lawyer together and have him make legal documents saying if they dont deliver the "fully paid for kits" they will recieve a summons for seperate small claims court trials all over the country that they must attend or recieve bench warrants.

or if all else fails

4.) Mount up a posse and show them 7thGen rides through and Hell will follow (using mild to extreme violence)












#4 j/k maybe

 
Rep Power: 312

I really don't want them banned - rather suspended until they make good on everyone's kit. I'd rather have my manifold than a refund, but I really don't want more excuses.

I think SF needs to be contacted by one of the higher powers that be from the board and let them know the situation......

 
Rep Power: 0

If anyone needs an SF kit user for about 5/6 months let me know.

 
Rep Power: 0

I think I may have had something to do with it. After getting the wrong turbo, no bonnett, and other missing parts (twice) I laid into them pretty good. But with all the bs they definitely deserved it.

I say suspension until they get their **** together.

 
Rep Power: 298

it is a shame, they make some dam good kits and i could really use an intercooler and fuel system from them but i don;t want to wait 8 months. i say they should be suspended until they get their $hi* str8. i think there is a huge amount of their buisness that comes from this site and it's gonna hit them hard. I think true honda should suspend their products and not sell any till they are back to running like a decent shop.

 
Rep Power: 349

i say suspend them, everyone ask for a refund, and then custom make your own kit like you should have done in the first place