problem with futureshop
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problem with futureshop
k so a friend of mine bought infinity speakers for his car from futureshop, wen he got home an opened it, he found the speakers broken. he went to go return they wouldnt take it back because they think he did it 
but he found it like that and they dont beleive that. what do u guys think he should do? 
but he found it like that and they dont beleive that. what do u guys think he should do? Last edited by xtreme26; Jun 20, 2005 at 07:04 PM.
thats bullshit man...they pretty much HAVE to take it back. they cant prove that he did it. why would someone break it and bring it back? just ask for an exchange, not a refund.
if they still give you a hard time, then ask for the manager. ask him...who would buy something, break it, then ask for an exchange? thats ridiculous. ask him "future shop is in the business of selling broken items, then ACCUSING the customers of breaking it themselfs...THEN wasting their time and future shops time by asking for an exchange?"
ask him...what you'd have to gain by this? you've already lost time and you've been hassled.
if they still give you a hard time, then ask for the manager. ask him...who would buy something, break it, then ask for an exchange? thats ridiculous. ask him "future shop is in the business of selling broken items, then ACCUSING the customers of breaking it themselfs...THEN wasting their time and future shops time by asking for an exchange?"
ask him...what you'd have to gain by this? you've already lost time and you've been hassled.
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Rep Power: 288 yea i know. i was telling him to go back there an ask for the manager an ****. now days ive always had problems with futureshop and same with my friends. now on im not going to shop there.
The blackbeauty ES1.
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From: toronto.
Rep Power: 0 Yeah..futureshop sucks..bestbuy is no better..(its the same company).
Sometimes you canget good deals on some things..
but man..that speaker thing..thats bullsht man. seriously..I hope justice is served.
Sometimes you canget good deals on some things..
but man..that speaker thing..thats bullsht man. seriously..I hope justice is served.
future shop has a return policy i believe. they cant just accuse you with no evidence of breaking it and refuse to take it back. as long as its been within 30 days, it falls under their return policy. they pretty much HAVE to take it back, unless they can PROVE that your buddy broke it
yes but it's manufacture warranty unless your buddy bought extended warranty.
you have to send it to manufacture using your own expense to ship. just take it back and say that he doesnt need it.
you have to send it to manufacture using your own expense to ship. just take it back and say that he doesnt need it.
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From: Etobicoke, Ontario
Rep Power: 0 What was that saying? "caveat emptor"
You have the burden of proof to prove that the speakers were damaged pre-delivery of the goods to you. I think that should be an easy one if the box was an open box product (returned good).
Contact the Ministry of Consumer and Business Services in Ontario and file a complaint.
Good luck
You have the burden of proof to prove that the speakers were damaged pre-delivery of the goods to you. I think that should be an easy one if the box was an open box product (returned good).
Contact the Ministry of Consumer and Business Services in Ontario and file a complaint.
Good luck
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