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I have been visiting Wheels-Direct off and on, never buying anything because of their lack-luster service. There prices are OK but their over-the-counter service is far from what I get elsewhere. I spoke with a sales guy today referring to me getting some new rubber. He was helpful but had some harsh words to say about my top pics (eg. Michelin, Bridgestone. He hates the "big guys"). Brand X vs Brand Y, no way, those tires suck! However, Brand Z would be a better choice. He seemed sincere in what he was saying but I tend to wonder whether or not the rubber fumes have gotten to his head. As like in all shops, sales guys tend to have their own preferences, which normally get thrown at the customer when they ask or tell them their own preferences. Nonetheless, this is typical sales room technique . . . understood.

However, I was just wondering whether or not, seeing as how Wheels-Direct is the largest tire/rim dealer in Scarborough/T.O, if their credibility matches up to their personal preferences and product offerings? I don't know a lot about tires and they really seem to know there stuff (I think?!?) . . . but should I truly believe in what they were saying? I am always a little weary of sales guys when it comes down to something that I really don't have any knowledge or interest in.

Bottom line . . . is Wheels-Direct credible in what they say? Furthermore, has anyone dealt with them before? How was there service as compared elsewhere? Who did you deal with? Can you recommend anywhere else that I go to before I buy from them (ie. other local tire shops)?

If you're curious as to what tires I am interested in, I posted a different post in the CAN EAST forum. Thanks for the replies in advance.

 
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I also found that getting service took some time. The only thing I had done their was get a rim repaired and also got my rims installed their. They do things fast their such as tire install and stuff like that, but the main thing they are lacking is customer service.

By the way what kind of tires you interested in? All season, winter?

 
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i got my rims/tires at wheels direct.

i got their opinion... but i still did whole lotta info check on tires and rims.. all over the gta.
and asking on this site.

i gvae them a price of what others gave me.. and i said, if you can beat their price.. i'll buy it on the spot, and they did.
i dealth with....*forgot his name.. but hvae his business card in my
car* ... good guy to deal with.

worse place imo is Superior Tires... dont like their customer service.... and they dont care if you buy or not.... freaking ******.
haha..

but ya..
and best prices i've found was at wheels direct... but usually, i give them the price of what others gave me and they tried their best to beat it for me..
and i somehow got my way without paying all cash for the best deal.. i basically did a half/half.. cash/visa deal.

i'll get you the name tm...
ify ou go back.. deal with him

 
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i remember now, haha
kelvin.... thats his name.

 
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u might wanna try roger@rev for good price and good service, i forgot his # and email,

iamfob can help u out with the contact info

 
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hahaha.. yea .. wheels direct always seem busy and it takes a while for them to service you. but its always good knowing one of the guys there.. cuz you will get service faster...
i never bought rims from there but .. i would most likely get it from some where that offers me the rims i want for cheaper than everyone else!!

 
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Wheels Driect's prices are competitive, but it seems to me they will try to talk you into spending more cash. I was also looking for all season tires for my old car last year and had several brands in mind. I went in for a price quote and the guy gave me prices, but at the same time was trying to convince me to instead get high performance summer tires and then buy a set of snows with steelies. Suffice it to say, I found better prices elsewhere so they didn't get my business.

 
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I am strictly interested in All-Seasons for the simple fact that I do try rather cautiously, slow during that winter and for the big fact that getting two set of tires is too $$$. Please check out my other post in the CAN EAST forum for more info on what tires I am interested in. Here is a link:
http://www.7thgencivic.com/forums/sh...hreadid=117695

Thanks for the replies . . . keep 'em comin'

 
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if u want quality services and feedback, contact my friend Roger@REV
he knows his **** and he is bias on all products he sells
ps: he is known as the cheapest place in GTA for Kumho tires (well known fact in clubSi and thePorM )

REV
11 Heritage Rd, Markham
905-201-0012

 
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yea man rev is pretty cool. my friend introduced me to roger and hes a really cool guy. they sell a lot of jdm parts as well as performance parts, no bs there.

i even went there to check up on my springs if they came in yet, (but they didnt) so i ended up jus chillin there, sitting in a racing seat playing games lol

def a place to check out

 
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W3RD
G35C boy is fun to chill with, i miss his DC2...it was one hella fast car

anyways contact him if u want good deal and tell him Ken iamfob sent you and he will give u sweet price.

 
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yeah i heard he sold his dc2 man, that was one wicked *** car. hey ken u dont happen to work there do u or are u just a friend? i met a whole bunch of ppl that works at rev, just wondering...

 
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I bought 17" cams with kumho tires.... u need to goto the counter to get service.. but everything is fine... afetr 1 eyar approx.. my tires have 70% wear in the front and barely any at the back.. no complaints here

 
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no i dont work there, i am just one good friend of roger
who do u know there?

 
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I mean not 70% wear...
70% tread left

 
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IMO, tires is the most important part of your car that keeps your car on the road. The four contact patches of your tires is what keeps your glued to the road. So why would you want to go cheapy cheapy?

Everything is designed with specifications. There are so many models of tires because tire manufacturers try to market a specific model to a specific customer market.

IMO and experience.

Michelins are nice tires, but are over priced compared to its competitors. However, Michelin tires did dominate the second half of the F1 season. But if you were looking for all season tires from Michelin like those that came stock. They usually sucked ***. Mine did. XGT4 or something like that. Shietty tires jus tlike Bridgestone Potenza RE92s.

Bridgestone. You would think they are the best at making tires since they are the tire suppliers for F1 and CART. The funny thing is that not too many places carry Bridgestone. And their tires are a little pricey too. Their mid-level tires aren't so great ie. RE92s. USually they are more known for they higher end tires like S02, S03s, etc.

If you are looking for an all-season tire, mind you there is no such thing. Its just a marketing thing. Anyways, Yokohama, Dunlop, and Toyo offer really good tires. A balance between performance and price.

On my mother's Accord, its sporting Dunlop Sport A2s. These tires and its replaced model have won awards on Consumers Reports. Its the second set of those tires on it and they are one of the best choices IMO. It was a good choice especially when its going on my mother's car. Mother's are important, right? I mean who in their right mind would want their mother's car be riding on shiet tires?

I understand how people feel about sales reps pushing their preferences on to customers. Its understood as some of you have mentioned. But also keep in mind that not all shops are alike and that not all sales reps are alike. What one may call preference another may call experience. There are a lot of inexperienced people out there giving out poor advice; so watch out.

So what are you looking for? All season or snow tires?