Rep Power: 0

I ordered a kaminari kit from them over two months ago. I still didn't get it and they never answer their phones. I call once a week to see if they shipped it and every time they tell me seven to ten days, so I wait, don't get it, and call back, so last week I started trying to cancel my order, but they won't let me do that either. I hate that place. Does any one know if it is possble to call the credit card company and tell them to not pay asylumms when they try to charge me????

 
Rep Power: 0

Call your credit card company and tell them to stop the transaction on your card. Your credit card company may charge you for this but its the only way.

 
Rep Power: 0

You have got to be kidding me.

I just ordered the Kaminari wing from them last week. I am going to email them right now.

 
Rep Power: 0

I have Kaminari in stock...just got some in today.

Rob

 
Rep Power: 387

Thanks Rob, but that doesn't really help the situation now does it. Surely if they do get their money I'm then would be a practical time to manevuer(sp?) in, but until then lets work on getting member's money back.

 
Rep Power: 387

Info taken from the BBB website:

BBB Reliability Report


Asylum Motorsport
6311 N Washington St Ste A
Denver, CO 80216


General Information

Original Business Start Date: February 1998
Principal : Mr Jeff Operations Manager
Phone Number: (303) 227-6490
Type-of-Business Classification: AUTOMOBILE - PARTS & SUPPLIES

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.


Customer Experience

Based on BBB files, this company has an unsatisfactory record with the Bureau due to a pattern of complaints. The company has resolved some complaints presented by the Bureau; however, some complaints remain unresolved. Complaints are concerning
the company's failure to deliver merchandise in a timely manner. In addition, the company has not resolved complaints within the Bureau's time frame.

The following data concerns complaints processed by the BBB since the firm's file was opened in February of 1999 or over the last 36 months, whichever is less. Asylum Motorsport has had 79 complaints. 2 complaints concerned advertising practices, 6 complaints concerned selling practices, 44 complaints concerned delivery, 2 complaints concerned rep air, 1 complaint concerned guarantees, 3 complaints concerned product quality, 8 complaints concerned unsatisfa ctory performance, and 13 complaints concerned credit/billing problems. Of those, 15 complaints were closed resolved, 27 complaints were closed assumed satisfied, 29 complaints were closed resolved although not in the Bureau's specified time frame, 2 complaints were closed unresolved meaning the customer and business could not reach an agreement, and 6 complaints were closed responded and reasonably explained to the Bureau's satisfaction. The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.



Report as of 06/17/2002
Copyright 2002 - Denver/Boulder Better Business Bureau

As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report.



I'd link it, but it just takes you to the same page.

Do a search on asylumms in Denver, CO.

 
Rep Power: 0

79 complaints, Thats unheard of.

 
Rep Power: 0

I'll be giving you a call as soon as I get my money back...thanks Rob

 
Rep Power: 0

Thanks for that info Blk4blk2k1.
Thats wonderful to know, really wonderful [IMG]i/expressions/face-icon-small-disgusted.gif[/IMG]
I'm f*ckin sh*t up if I dont get my wing.

 
Rep Power: 607

ya, i ordered something a while back an they called me to tell me they didn't have it all the while munching on chips and not giving a crap.

D

 
Rep Power: 327

its been posted about that website thats its no good

 
Rep Power: 387

I would think any company that lists it's OM as "Mr Jeff" might be a tad shady.

 
Rep Power: 0

i just wanted to let you guys know that i got my wing today from Asylumms!!!!
No **** kickin!
BigHippo, I wish ya luck!