first tyc destruction! - Honda Civic Forum


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Old 05-21-2002   #1  
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first tyc destruction!

i think i am the first member in the forums that got his tyc cracked. i was at a friend's house today, a few of his friends were over admiring the lights, and then suddenly one of them discovered that my right side high beam has fell deeper into the housing and cracked it! trying to see do i get a warranty or not.. d'oh...
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Old 05-21-2002   #2  
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The housing cracked?
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Old 05-21-2002   #3  
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Old 05-21-2002   #4  
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oh man.. this sucks. what happened?
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Old 05-21-2002   #5  
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i have no clue.. hope i have warranty [IMG]i/expressions/face-icon-small-frown.gif[/IMG]
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Old 05-21-2002   #6  
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hey id, why dont you post a pic of your ride, looks like it may be a nice version of a 2k2 [IMG]i/expressions/face-icon-small-smile.gif[/IMG] (or 2k1)
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Old 05-21-2002   #7  
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link in my sig
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Old 05-21-2002   #8  
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Dude i love your ride, especially the lights/fibre hood combo, [IMG]i/expressions/face-icon-small-smile.gif[/IMG] [IMG]i/expressions/face-icon-small-smile.gif[/IMG]

I wouldnt change the stock break lights but thats just me, i see alot of other people doing that so maybe ill warm up to em someday.

i unfortunatly have a stock outer appearance still, im going to Saudi for 6 months in June, ill have mad cash and a new look when i get back in december, ill post then [IMG]i/expressions/face-icon-small-smile.gif[/IMG]
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Old 05-22-2002   #9  
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How the hell did that happen? I have TYC's and now I'm worried!!!
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Old 05-22-2002   #10  
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change the stock break light? to what?[IMG]i/expressions/face-icon-small-confused.gif[/IMG]

i have no clue how it happened, i just noticed it today
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Old 05-22-2002   #11  
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Damn, Id, that SUX! Call Genera!
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Old 05-22-2002   #12  
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i don't know, i got it at ebay after all, i doubt genera will warranty products brought on ebay
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Old 05-22-2002   #13  
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dude it's their product, they should replace 'em, otherwise contact the seller, chances are if he/she is a good seller that they'll try to help you out.
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Old 05-23-2002   #14  
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Fawkin ATYC...
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Old 05-23-2002   #15  
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<< dude it's their product, they should replace 'em, otherwise contact the seller, chances are if he/she is a good seller that they'll try to help you out. >>



i contacted genera and the seller, neither of them are responding
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Old 05-23-2002   #16  
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for Id. . .
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Old 05-23-2002   #17  
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guess i'll go get a new set, when i have 250 dollars again
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Old 05-23-2002   #18  
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well, genera just emailed me back, asking where i purchased them... now i told them i got it on ebay, i highly doubt they will warranty them.
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Old 05-24-2002   #19  
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dude, if they say no, just keep bitchin at 'em, start calling and complaining, keep emailing, etc. there's a good chance that that might work, otherwise keep contactin the seller, by the way, who'd you buy 'em from? was it eautoperformance?
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Old 05-24-2002   #20  
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no, i brought them from saltpepper88 on ebay, i just got an email from him

"Hello [at least he used my name]

Is it very serious? We checked with our supplier, and they only offer 30 day
warranty. We're not sure if Genera would exchange it either. We've been
told that since they are the manufacturer, they do not deal with the public.
Sorry, we wish there was something more we could do. We hope that the cracks
not that bad.

saltpepper88"

and generva's mail was

"Sir,

How does the headlamp crack in the first place?
And where did you purchase the product?

Brian"


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Old 05-24-2002   #21  
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As a professional what you need to do is write someone important in the company, say the CEO if you can find his name along with the stupid HR people there too. Also write the BBB. If you sound professional you will get results. You will have to use snail mail too. It wouldn't hurt to do this, may take a while, say a few months, but I'd rather have a new product in a few months than an even worse condition then the present. A associate of mine wrote to a car rental company (CEO, HR and the BBB) that caused her some problems. A while later, action was taken, and she ended up w/ a few free rentals for just telling the right people how it was. You going to do it?
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Old 05-24-2002   #22  
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I say you keep bugging them until they replace it, they're not supposed to crack and if they're making defeective items tell thm 7th gen civic.com members will revolt![IMG]i/expressions/face-icon-small-blush.gif[/IMG]
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Old 05-25-2002   #23  
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<< As a professional what you need to do is write someone important in the company, say the CEO if you can find his name along with the stupid HR people there too. Also write the BBB. If you sound professional you will get results. You will have to use snail mail too. It wouldn't hurt to do this, may take a while, say a few months, but I'd rather have a new product in a few months than an even worse condition then the present. A associate of mine wrote to a car rental company (CEO, HR and the BBB) that caused her some problems. A while later, action was taken, and she ended up w/ a few free rentals for just telling the right people how it was. You going to do it? >>



why must things always be come down to the most hated things to do.. gah!
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