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Did I get ripped off?

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Old Feb 18, 2007
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Did I get ripped off?

A couple days ago, I was parked in a parking lot and there was a big pile of snow behind my car blocking me from getting out. I put the car in reverse and tried to push my way out. I kept going forward when my front tires started burning out and kept going into reverse to try to push myself out.

After that, I was driving on the interstate and whenever my car went 60mph or above, the steering wheel vibrated like crazy. I thought I had messed up the wheel alignment so I went to Pep Boys to get one. I described what happened and the guy told me I probably need a wheel balancing too. It ended up costing me about $50 for the wheel balancing and $70 for the wheel alignment. After I left the shop, I tested out my car and the vibrating went away.

Do you think I got ripped off on the wheel balancing? I read that an alignment problem would cause this vibration online before going to them but they recommended a wheel balancing too so I went ahead and got one without knowing if that's the cause of the problem.
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Old Feb 18, 2007
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no, unbalanced wheels causes vibration at high speeds too...i think $50 is a bit much though for just slapping some weights on your wheels
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Old Feb 18, 2007
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50 bones to balance? did they include lube when they raped your *******?
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Old Feb 18, 2007
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where i work 1 year alignments are $99 and wheel balancing is $50 for the high performance class of wheels, normally it's like $20.. so it sounds to me like you paid about average assuming you have 17's or larger.
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Old Feb 18, 2007
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dude, balancing is balancing at our shop. for 35 bones ill balance a dually and have it out in 30 minutes or less.
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Old Feb 18, 2007
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yea balancing isnt that much at my shop either
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Old Feb 18, 2007
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lol yea you got ripped off. after it snowed my car was vibrating to the point where i almost couldnt drive above 55mph. then i pulled to a gas station and scraped all the snow and ice from inside the rim. drove it out and its smooth like always. pepboys prolly cleaned the snow off, had a good laugh, and said youre done.
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Old Feb 18, 2007
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yeah your first mistake was to go to pepboys. if i had to go to a shop other than mine, i wouldnt go to a franchise period. i hate franchise shops with loser drop outs in the bays.
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Old Feb 18, 2007
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I think thats like average for the performance tire or wheells...
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Old Feb 18, 2007
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Alignment At My Shop $129.95 Balancing Is 35.95 .
I Feel The 50.00 To Balance Might Be A Alittle Steep For
Pepboys. The Alignment Is Average. I Feel There Was Ice And Snow In Your Wheels And A Simple Car Wash Would Have Cured Your Problem. So All And All You Got Had . You Came Right In And Asked Them To Peform Things To Your Car And They Brought You In Hook Line And Sinker. But If Your Knowledge Of Cars And Vibrations Is Poor ,you Had No Choice To Follow The Rec. Of The Shop.
Next Time Wash The Car And Go From There . .
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Old Feb 18, 2007
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i went to sams club and paid $15 for balance, and they could not do it at all. car still shook and to top it off they lost my locking lug. then i went to a real alignment shop and paid $50, they balanced it perfectly and said whoever tried before didnt even do anything and balance was completely off. i took their note back to sams and demanded a refund. they ended up having to buy me $80 set of new locking lugs from honda and refund the $15 for the "work" they didnt perform.
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Old Feb 18, 2007
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I dunno about you, but when I got new tires from discount tires, they offered free rotations and balancing for as long as I had my tires. So balancing could have been free if you bought new tires to replace your stock ones. 70.00 for an alignment is a bit high as well, usually an alignment should be no more than 50.00.
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Old Feb 18, 2007
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the $15 shouldve thrown up a red flag to begin with. reputable work will cost you, but the only repuatable thing youll get from pepboys is an ******* stretching. my wife is an accountant for walmart and ill go eat lunch with her and the tire center was so shorthanded one day they had cashiers back there changing tires. weve had a few cars come in my shop that went to wal mart for stuff and they had problems. the most recent one wal mart forgot to put on the oil filter. wal mart paid for a complete disassembly of the motor, inspection, reassembly, and oil change.
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Old Feb 18, 2007
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i had a car from jiffy lube come in and they broke the dip stick
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Old Feb 18, 2007
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^i had the exact same thing just last week...i was like WTF...how?
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Old Feb 18, 2007
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hey dont feel bad- bmw charges $115-135 per hour labor,
with alignments being 1 hr worth of work and balance 1/2 hour (so balance is around $60).

the best is tire rotation. it also costs 30 minutes but is only a 6 minute job.

i hate the 20s, 21s, 24" rims coming stock on bmws makes my back ache at the end of the day
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Old Feb 18, 2007
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dealers are such rip offs. my labor is only 60/hr.
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Old Feb 18, 2007
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Originally Posted by gearbox
lol yea you got ripped off. after it snowed my car was vibrating to the point where i almost couldnt drive above 55mph. then i pulled to a gas station and scraped all the snow and ice from inside the rim. drove it out and its smooth like always. pepboys prolly cleaned the snow off, had a good laugh, and said youre done.
Agree, Gearbox's scenario was the 1st thing that struck me as well, snow was a cause for a vibration. I had that happening before.
No way pushing the snow whould cause misallignment.

..........So yes, you were ripped off, only because you allowed them to.
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Old Feb 18, 2007
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$95 an hour where i work
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Old Feb 18, 2007
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I've gotten the "free" alignment from a tire chain after buying a set of tires and they never got it right even after going back 3 times. After asking around, I found a local shop that did it for $65 and it was spot on. Balancing in my area runas about $7 a tire.

But most importantly - NEVER GO TO PEP BOYS! I could go on...
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Old Feb 19, 2007
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Yeah my snow tires are vibrating something crazy at 60+ mph and I know there is snow in there, its just been below freezing for weeks so washing it would compound the problem...good thing its in the body shop getting a kit put on. No more weeble wooble for atleast a week.
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Old Feb 19, 2007
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eh i paid around 50 for my wheel rotation/balancing at discount tires. Then again mine was for LIFETIME though
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Old Feb 19, 2007
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just drive the car to heat up the rims and then pull off and use something to poke the ice and snow out. i guess this would be difficlut with hubbies on
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