ImPulse and the HIDs...
ImPulse and the HIDs... Well, after 3 weeks, I get nothing. Supplier fawked him and so we both ended up with nothing. Jay sent me my money back plus like $5 after fees. Well, I guess **** happens.
Thanks for clearing it up. Still wish I had HIDs. Guess I go with retro now.
Thanks for clearing it up. Still wish I had HIDs. Guess I go with retro now.
Last edited by teampointless; Oct 14, 2004 at 01:56 PM.
Now I talk to Jay on a daily basis and he is not one to screw people... I also ordered HID's from him and yes it took a little while, but **** happens. If you were to communicate with him, im sure he would have told you what was going on...
And if you have to go short on money to order a part for your car- maybe you should wait to you actually have the money... Just IMHO.
And if you have to go short on money to order a part for your car- maybe you should wait to you actually have the money... Just IMHO.
Banned
iTrader: (32)
Joined: Mar 2003
Posts: 8,407
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From: Long Island, New York
Rep Power: 0 
First its not my fault... I sent the money to my supplier along with shipping labels.
From that point, Its out of my hands.
He checked your kit, The H4 4500k (and the kit was busted, Meaning it wasnt working).
He didnt tell me that... Then when you asked me about the shipping, I contacted him, and he told me about the kit not working, So, He ordered more. He had a 5000k kit available, and I offered the 5000k ready to ship out instead of waiting for the new 4500k (would have taken an extra week).
Paypal didnt show a "refund", so I sent you 300$, That is what you sent me. I lost 3% on that, Why shouldnt you? I was even kind enough to send you an extra 15$ so that you didnt lose any money, You even got some extra. So, you didnt lose 9$.
You also forgot to add the fact that I sent you extra money,
Sorry things turned bad but, I' am not perfect.
Dont try to make me into the bad guy... I have tried my hardest to get things to go smooth. Sorry that it turned out bad for you.
From that point, Its out of my hands.
He checked your kit, The H4 4500k (and the kit was busted, Meaning it wasnt working).
He didnt tell me that... Then when you asked me about the shipping, I contacted him, and he told me about the kit not working, So, He ordered more. He had a 5000k kit available, and I offered the 5000k ready to ship out instead of waiting for the new 4500k (would have taken an extra week).
Paypal didnt show a "refund", so I sent you 300$, That is what you sent me. I lost 3% on that, Why shouldnt you? I was even kind enough to send you an extra 15$ so that you didnt lose any money, You even got some extra. So, you didnt lose 9$.
You also forgot to add the fact that I sent you extra money,
Sorry things turned bad but, I' am not perfect.
Dont try to make me into the bad guy... I have tried my hardest to get things to go smooth. Sorry that it turned out bad for you.
i know Jay for awhile now and he is a stand up guy.
he did take responsibility by refunding you your money and then some.
things happen oh well... he did the right thing and gave good customer service.
so no need to bitch at him.
it sux it didnt work but, there are other times.
he did take responsibility by refunding you your money and then some.
things happen oh well... he did the right thing and gave good customer service.
so no need to bitch at him.
it sux it didnt work but, there are other times.
Banned
iTrader: (32)
Joined: Mar 2003
Posts: 8,407
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From: Long Island, New York
Rep Power: 0
Originally Posted by teampointless
not trying to be a **** about this. but I put out the money and didn't get HIDs. it's your supplier, not mine. take some responsibility or help out your buyers or don't sell.
7thgen Power Maker
iTrader: (74)
Joined: Sep 2003
Posts: 9,048
Likes: 1
From: Buffalo, NY, US
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HIDS came as promised. Smooth transaction on Impulses part. On a side note.....
Being in business and dealing with such issues on a daily basis...I know it can get hairy and sometimes unbelievable to the customer that something happened. I run Dezod Motorsports on a daily basis and have to deal with issues like this, make customer call backs, handle escalated emails and overall just making things right. 90-95% of the screw ups are from the manufacturer or shipping company. From a professional stand point of view, Impulse did quite well handling this. He made it right by sending back all the $$ and the paypal fees.
to that! Keep up the good work bro. I know it can be tough vouching on others behalf and sometimes biting the bullet for the loss. Keep up the good work.
Being in business and dealing with such issues on a daily basis...I know it can get hairy and sometimes unbelievable to the customer that something happened. I run Dezod Motorsports on a daily basis and have to deal with issues like this, make customer call backs, handle escalated emails and overall just making things right. 90-95% of the screw ups are from the manufacturer or shipping company. From a professional stand point of view, Impulse did quite well handling this. He made it right by sending back all the $$ and the paypal fees.
to that! Keep up the good work bro. I know it can be tough vouching on others behalf and sometimes biting the bullet for the loss. Keep up the good work. 
. . . The Master Debater . . .
iTrader: (11)
Joined: Oct 2002
Posts: 2,186
Likes: 0
From: So. Cal
Rep Power: 309 Jay's a good guy. Even though he's on the other side of the country, i'd trust him with my transaction. I bought 2 things from him at seperate times and both were well packaged and recieved within no time. He is not one to screw someone over.
Registered!!
iTrader: (18)
Joined: May 2002
Posts: 2,492
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From: San Francisco/Berkeley, California, US
Rep Power: 0
Originally Posted by ledbelly
The deal between me and Jay went a ok except that when i opend my kit they had a piece of paper that said HAHA gotcha and there where 2 flashlights ...
na jk
na jk
Originally Posted by teampointless
not trying to be a **** about this. but I put out the money and didn't get HIDs. it's your supplier, not mine. take some responsibility or help out your buyers or don't sell.
He offered you a 5000k kit, your a fool for not taking it, not much of a difference.
Dont bad mouth an incredible seller.
Impulse is an asset to this lighting board. IF you had bought a kit of ebay you would have been shipped a defective unit and had to deal with endless emails and claims.
this guy refudned your money plus what you lost and then theres the fact that he lost even more.
the way I see it jays gone outta his way to make the best of a difficult situation
IMPULSE! 
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