Rep Power: 0

Im about to give these guys a bad rating. I ordered my stuff last week, the bank says that bigjoshracing has taken the money from my account (debit), but Ive tried to contact them through e-mail (2 different adresses) and phone (3 different times now) and Im getting nowhere. Im trying to get a tracking number for my shipment, and I cant even contact them. I think its unprofessional.

Has anybody else had this kind of service with them? I ordered this stuff last Monday (15th of March) and its now the 22nd.



Thanks,
Brad

 
Rep Power: 0

Bigjoshracing is located on the west coast, the hours are 10 to 5, calling at 7 or 8 or even 9 calif time does not work. I realize it maybe 10 in your state but not in calif, thus, nobody answers the phone. I do send your orders promptly, bigjoshracing does however not ship on saturday or sunday because of the weekend nor returns phone calls or email, because, its the weekend and there is no one there usually.Thus, all phone calls and emails will be returned on the next biz day if it falls on a weekend. Brad, your virus protection returned my emails to you.I hope you enjoy your header