www.Hondawerx.com
Thread Starter
GODLIKE
Joined: Apr 2001
Posts: 2,449
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From: Chinatown, Alberta, Canada
Rep Power: 0 
www.Hondawerx.com Are they still around?
Like I've emailed them over 6 times wanting to get a camber kit from them and they never get back to me....they have the worst customer service ever...like if you don't want my money FINE.....don't take it.....like wtf....can any of you get a hold of there ppl....
Like I've emailed them over 6 times wanting to get a camber kit from them and they never get back to me....they have the worst customer service ever...like if you don't want my money FINE.....don't take it.....like wtf....can any of you get a hold of there ppl....
Registered!!
iTrader: (3)
Joined: Aug 2002
Posts: 5,868
Likes: 0
From: Cedar Rapids, Iowa, US
Rep Power: 347 I have been reading about some communication problems lately with him. Give it some time or e-mail him at the address in another topic. Thats what I would start to do,but problems now is not very good. He has been really busy lately apparently
Joined: Aug 2002
Posts: 944
Likes: 0
From: Chicago, Illinois, US
Rep Power: 298 i believe that your best bet on contacting him would be through his aim screename hondawerx. if hes not there just leave a message and he will most likely get back to you.
JUST PLAYING. I will have enough money for them. Some day... 
i've had the same problem.....
i really hate their customer service.....
it's been two weeks now and haven't received my items
and he emails me a week later (after i emailed him multiple
times) indicating it hasn't been sent yet
i really hate their customer service.....
it's been two weeks now and haven't received my items
and he emails me a week later (after i emailed him multiple
times) indicating it hasn't been sent yet
Joined: Sep 2002
Posts: 51,241
Likes: 20
From: NV
Rep Power: 811 
I'm in the same position. I ordered a body kit over a week ago and still nothing. I know Greg has alot to do, so I'm hoping it will come soon.
Search and Learn
iTrader: (34)
Joined: May 2002
Posts: 14,004
Likes: 0
From: 909, Socal
Rep Power: 431 waiting it on my cf spoiler..dont matter really , long as i get them..
but had great business before im sure i will get my spoiler sometime this week
but had great business before im sure i will get my spoiler sometime this week
Last edited by civicvtec1ps; Oct 6, 2003 at 05:37 PM.
Originally posted by Deception2k1civic
i believe that your best bet on contacting him would be through his aim screename hondawerx. if hes not there just leave a message and he will most likely get back to you.
i believe that your best bet on contacting him would be through his aim screename hondawerx. if hes not there just leave a message and he will most likely get back to you.
But he has always gotten back with me that same day or the next.
if you are going to run a business....
it requires a great deal of devotion of time
why run one if you won't be able to put forth the effort?
and yes.....everyone (not just him) is busy at some point or
another
shut down the site for a week if that's what it needs....
don't just mislead and create angry customers
it requires a great deal of devotion of time
why run one if you won't be able to put forth the effort?
and yes.....everyone (not just him) is busy at some point or
another
shut down the site for a week if that's what it needs....
don't just mislead and create angry customers
"From HondaWerx Sales <sales@hondawerx.com>
Sent Friday, October 3, 2003 6:14 pm
To nnguyenc@gmu.edu
Cc
Bcc
Subject tracking
1z6171390310068774 2 day air, left today should have it by Monday latest"
The Tracking numbers don't work and it's Monday 6pm....
not sign of my item unless they will deliver late night?
Sent Friday, October 3, 2003 6:14 pm
To nnguyenc@gmu.edu
Cc
Bcc
Subject tracking
1z6171390310068774 2 day air, left today should have it by Monday latest"
The Tracking numbers don't work and it's Monday 6pm....
not sign of my item unless they will deliver late night?
Registered!!
iTrader: (1)
Joined: Aug 2001
Posts: 2,263
Likes: 0
From: Aurora, Illinois, US
Rep Power: 0 Damn if I ran my business with that kind of customer service I would have gone out of business in a few months. You got to treat customers like gold, one bad transaction is all it takes to make your company get a bad name, regardless of how many good transactions go through
Joined: Feb 2002
Posts: 2,142
Likes: 0
From: Boston, Massachusetts, US
Rep Power: 0 Originally posted by Vinh
if you are going to run a business....
it requires a great deal of devotion of time
why run one if you won't be able to put forth the effort?
and yes.....everyone (not just him) is busy at some point or
another
shut down the site for a week if that's what it needs....
don't just mislead and create angry customers
if you are going to run a business....
it requires a great deal of devotion of time
why run one if you won't be able to put forth the effort?
and yes.....everyone (not just him) is busy at some point or
another
shut down the site for a week if that's what it needs....
don't just mislead and create angry customers
I'm not gonna bother bringing up the problems I had with my order with Hondawerx, but I will say one thing. I would never order through them ever again.
-Kre
Joined: Aug 2002
Posts: 323
Likes: 1
From: Orlando, Florida
Rep Power: 0 I ordered a set of UK tails at the end of July. I am still waiting for them today, October 6, 2003. He states it was sent and attempted then returned to the UK. I NEVER got notice of any delivery attempt. Now he states they were re-shipped September 19. He also stated it takes 7 business days to receive. We are now going on 12 business days.
VERY unhappy about the whole situation.
VERY unhappy about the whole situation.
Joined: Sep 2002
Posts: 51,241
Likes: 20
From: NV
Rep Power: 811 One thing I've noticed ordering online is most sites don't offer simple tracking numbers or even confirmation e-mails. It's even worse if they don't communicate. I ordered something on ebay and had to do a chargeback cause it took him a month to send something and it broke a few weeks later. I've had terrible experiences online 
Joined: Sep 2002
Posts: 51,241
Likes: 20
From: NV
Rep Power: 811 Some really excellent vendors are listed below. They send confirmations and tracking numbers. Some that I've talked with are really nice and help solve any problems.
autodynamic.com
racinglab.com
sparkplugs.com
speedpeople.com
crutchfield.com
carmedia1.com
autodynamic.com
racinglab.com
sparkplugs.com
speedpeople.com
crutchfield.com
carmedia1.com
Originally posted by rockhound124
I ordered a set of UK tails at the end of July. I am still waiting for them today, October 6, 2003. He states it was sent and attempted then returned to the UK. I NEVER got notice of any delivery attempt. Now he states they were re-shipped September 19. He also stated it takes 7 business days to receive. We are now going on 12 business days.
VERY unhappy about the whole situation.
I ordered a set of UK tails at the end of July. I am still waiting for them today, October 6, 2003. He states it was sent and attempted then returned to the UK. I NEVER got notice of any delivery attempt. Now he states they were re-shipped September 19. He also stated it takes 7 business days to receive. We are now going on 12 business days.
VERY unhappy about the whole situation.
hahhahahaha.........been like two months for you?
that sux dude....
i shouldn't be laughing cuz that might be me
to some people in canada, they have ALL been responded to in emails, some have not written the sales@hondawerx.com email address but yet an older yahoo one i used to have, which is not checked daily. True we have had problems of late, but a few bad tranactions with some bad luck with shippers, and uncooroperative vendors has not helped me either. the members that had to wait long periods were all offered discounts or chances to cancle the order if they wished, with no fees or actions and often rush shipping was absorbed to help the best we can.
were cleaning up our act, rest assured. were dealing with alot of new companies of late to offer alot of new products.
were cleaning up our act, rest assured. were dealing with alot of new companies of late to offer alot of new products.
Originally posted by MugenRacerX
to some people in canada, they have ALL been responded to in emails, some have not written the sales@hondawerx.com email address but yet an older yahoo one i used to have, which is not checked daily. True we have had problems of late, but a few bad tranactions with some bad luck with shippers, and uncooroperative vendors has not helped me either. the members that had to wait long periods were all offered discounts or chances to cancle the order if they wished, with no fees or actions and often rush shipping was absorbed to help the best we can.
were cleaning up our act, rest assured. were dealing with alot of new companies of late to offer alot of new products.
to some people in canada, they have ALL been responded to in emails, some have not written the sales@hondawerx.com email address but yet an older yahoo one i used to have, which is not checked daily. True we have had problems of late, but a few bad tranactions with some bad luck with shippers, and uncooroperative vendors has not helped me either. the members that had to wait long periods were all offered discounts or chances to cancle the order if they wished, with no fees or actions and often rush shipping was absorbed to help the best we can.
were cleaning up our act, rest assured. were dealing with alot of new companies of late to offer alot of new products.
It's not easy running a business, and unless that is the only thing you focus on, then it's hard to keep the business running smoothly when you're juggling other things. Give the guy a break.
