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HondaWerx not replying

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Old Sep 6, 2003
  #1  
Vinh's Avatar
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HondaWerx not replying

I've been emailing the person from HondaWerx
and he's not emailing me back nor is he on AIM.

I need to buy an OEM kit but he's not responding.
I emailed him several months ago and it took him
a week to reply.


Is this bad customer service or what?



Sorry just venting. I had a good experience with Rob
from Tornactive. He responds to email and AIM, always
willing to help me locate my items.


Any ideas what I should do?
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Old Sep 6, 2003
  #2  
sexcivic2k1's Avatar
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maybe was busy or something, he always responds to my IM's

IM him at "hondawerx"
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Old Sep 6, 2003
  #3  
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shut up....that didn't help at all
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Old Sep 6, 2003
  #4  
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He never replied my emails too. I stopped emailing, I think this IS bad customer service. Whatever.
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Old Sep 7, 2003
  #5  
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thank you bamb00 <-- cool guy
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Old Sep 7, 2003
  #6  
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If you want to order the kit from him, THEN ORDER IT!!! He will get it sent to you ASAP.

I have dealt with Greg many times and he has always had the best customer service. Order the part and he will get it to you. The guy is only running 3 businesses right now, that's not including school. I'd say his plate is pretty full.

But if you order the kit he will see it and get it to you. Why are you insisting on talking with him before you order the kit anyways?

BTW, he must really have some horrible customer service. That's why he has 36 positive feedbacks and "0" negatives. lease:

Last edited by CarbonFly; Sep 7, 2003 at 01:41 PM.
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Old Sep 7, 2003
  #7  
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we had some email server problems a lil recent, so im, sorry if we didnt get to you. my contact email is sales@hondawerx.com please direct all emails there, ill be glad to help you
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Old Sep 7, 2003
  #8  
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Originally posted by FlyRiceRacer02
Why are you insisting on talking with him before you order the kit anyways?

some ppl like to ask questions before they throw down a bunch of money on things. why does it matter why he wanted to talk to him before hand?

Last edited by 4bangin; Sep 8, 2003 at 01:41 PM.
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Old Sep 8, 2003
  #9  
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i bought a shift boot off him and it only too like 2 months to receive...
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Old Sep 8, 2003
  #10  
ak's Avatar
ak
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ak can only hope to improve
all right, please no more fighting. Situation is now clear
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Old Sep 8, 2003
  #11  
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Originally posted by ak
all right, please no more fighting. Situation is now clear
/me grabs AK and pulls him into the fight.
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Old Sep 9, 2003
  #12  
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Originally posted by 4bangin
some ppl like to ask questions before they throw down a bunch of money on things. why does it matter why he wanted to talk to him before hand?

couldn't have put it better myself


yeah....i just get a little worried when i order high price items....

it took me 4 months to save up for this kit
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Old Sep 9, 2003
  #13  
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How much do they charge you for that kit Vinh?
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Old Oct 6, 2003
  #14  
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I just bought somthing from greg and it was like weeks overdue and a part was missing. Ive bought from him in the past with no problems but this time it was pretty bad customer service..I hope it was just a misunderstanding and that he was busy.....
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