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REALLLY pissed @ HONDA, anyone help me ?

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Old 08-08-2002
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REALLLY pissed @ HONDA, anyone help me ?

HEY!

so pisssssssssed!.. brought my car in to HONDA to get my hand brakes adjusted and then when the car comes out with a DENT right at the side back right side.

IF i didn't check my car before i brought it in than it must be my fault or i got it somewhere BUT I checked it with my mom and one of the girls who worked there and there was no dent when i brought it in.

THe manager came out and said it's NOT their fault, there is no way they could of made that dent and told me not to accuse them of making it. The girl just stood there and was too scared to say anything even though she saw that my car was perfect.

WHAT SHOULD i DO next ??? i'm in Canada

It's not the money that matters...BUT i'm pissed because they are BSing me sooooooooo bad!


HELP HELP.. i don't know any lawyers. =(
Old 08-08-2002
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CAN U SAY LAWSUIT!!!!
Old 08-08-2002
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Tell them that you have witnesses that saw the car before it went in and if they don't take
care of the problem your gonna take them to small claims court.
Old 08-08-2002
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mattmatt -

YA!. the girl is one of the staff and she said NOTHING to help me because she knows she'll get in trouble since that guy is the manager in charge of the whole honda.....

The only witness is ME and my MOM. no one else will go against the Manager even if they saw!!!!!

so pissssssed
Old 08-08-2002
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Yeah, I would take it to court. And if the girl did see it w/o the dent when it went in, then if it got far enough in court for her to be a witness, she is supposed to be honest then. She'd then be too scared to lie.
Old 08-08-2002
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we need good shops now days with the all the new tuners coming up , i mean im scared to even take my car to the shop now days
Old 08-08-2002
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That's what i'm thinking.. COURT but i don't have a case. She can just say, I wasn't looking at the side.


NEways, My best suggestions for those who are going to bring their cars in is "have them check for dents and put it on paper"

IF everyone thinks about it, if one of the mechanics decide to take apart your car JUST For the heck of it and then when you drive it, it feels different and YOU KNOW they did something. you wouldn't be able to do ANYTHING about it.



Old 08-08-2002
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whos the girl to you? if shes a friend then she wont be a credible witness in court. just wondering.
Old 08-08-2002
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Before you jump into a lawsuit situation...

Talk to the OWNER of the dealership. Tell him you are on a message board with over 4000 registered users and information spreads quickly. ehh, try not to make it sound like a threat. Just tell the owner what happened.
Old 08-08-2002
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Don't they fill out paperwork when you bring it in and x off any bad or damaged exterior parts with dents in them? I've always seen them do that. Or maybe I'm thinkig of rentals....neways...sue the bastards!
Old 08-08-2002
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Yeah, my dealer does that too. They circle and x any dents and dings on a clipboard prior to doing any service work. But yeah...I'd go to court and settle the matter. Good luck!
Old 08-08-2002
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[IMG]i/expressions/face-icon-small-confused.gif[/IMG].....
What are handbrakes???.......like w/ your hand you use your brakes???......
Or like your parking brake???....[IMG]i/expressions/face-icon-small-wink.gif[/IMG]
Old 08-08-2002
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i think hes talkin about the handbrake, like the one you pull when you stop and shut off your car.
Old 08-08-2002
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this is why I always watch the mechanic like a hawk...
Old 08-08-2002
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Quote
[hr]Originally posted by: trevor
[IMG]i/expressions/face-icon-small-confused.gif[/IMG].....
What are handbrakes???.......like w/ your hand you use your brakes???......
Or like your parking brake???....[IMG]i/expressions/face-icon-small-wink.gif[/IMG][hr]
Handbrake=Parking Brake=Emergency Brake
Old 08-08-2002
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OMG!! that happened to me too.. i brought it in the first time, and they melted a part of my altezzas..

then i brought it in another time and they put a dent in the back left side [IMG]i/expressions/face-icon-small-sad.gif[/IMG]

i'm also from canada..
Old 08-08-2002
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you should've followed the handbrake DIY that was posted here a few days ago
Old 08-08-2002
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try to get the girl to say something to the manager, if she won't. Write a letter to the owner...they are very helpful in situations like this...VERY, cuz they don't want customers to go around and give them a bad reputation. Also, the girl may be more willing to talk to the owner than to the manager, due to the fact that manager is the one who is gonna complain/yell at her.
Old 08-08-2002
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Sorry to hear about this, hope this works best for you in the long run buddy.

"Note to self: Don't buy a Honda in Canada." [IMG]i/expressions/face-icon-small-blush.gif[/IMG]
Old 08-08-2002
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It's a civil matter. Best bet is to turn it over to an attorney.
Old 08-09-2002
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Well if nothing happens just go to the dealership late one night, and dent or flatten one of the tires on the lot since they dented your car....j/k
Old 08-10-2002
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You should just try going directly to Honda Canada, however makesure you let the people that dented your car know your doing that ( put a scare into them) and just keep after them I really don't think they'll take it that far. I know because they also wrote off my friend s2000
good luck
Marlene
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