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Trans blew and warranty company wont cover it..

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Old Dec 22, 2004
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Trans blew and warranty company wont cover it..

My torque converter in my Automatic transmission messed up and now the extended warranty company (american Guardian) wont cover the cost because they said I have *heavily modified* my car.. and I havent. The mechanic at Aamco (where my car is) said that nothing that I have done to my car has any barring on my transmission and the warrant company is just trying to get out of it for the 2nd time. The first time i sent my paperwork stating that i had done the required maintenance on the AT and they couldnt find it on the paperwork.. i had to point it out for them. What can I do if they still tell me they wont cover it? I am waiting for a phone call from the manager and his boss.
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Old Dec 22, 2004
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Thought you had this post in another place hmmmmmmm anyways i answered in there ...They are full of shiat
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Old Dec 22, 2004
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Originally Posted by _Viper_
Thought you had this post in another place hmmmmmmm anyways i answered in there ...They are full of shiat
I did have it in another place but thought it wouldnt hurt having it in two places.. the more suggestions i get, the better..
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Old Dec 22, 2004
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Originally Posted by _Viper_
They are full of shiat
I know they are but i am trying to find ways to show them that..
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Old Dec 22, 2004
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i would raise hell . Ask them to prove to you how the torque converter messed up the tranny. Then when they cant prove it, tell them to shut the **** up and fix it . its under some law (i think the magnus law) they have to prove to you that the part caused the failure.
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Old Dec 22, 2004
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Originally Posted by Tipsy_AA
i would raise hell . Ask them to prove to you how the torque converter messed up the tranny. Then when they cant prove it, tell them to shut the **** up and fix it . its under some law (i think the magnus law) they have to prove to you that the part caused the failure.
I read that law and it says.. "Legally, a vehicle manufacturer cannot void the warranty on a vehicle due to an aftermarket part unless they can prove that the aftermarket part caused or contributed to the failure in the vehicle (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C)) ."

but they are an extended warranty company, not a manufacturer.. does it still count? Plus they really dont even know what they are talking about. they sent an inspector out yesterday to inspect the car at Aamco and they said I had stuff done to my car that I dont so they are even more full of crap.
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Old Dec 22, 2004
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if the aftermarket part didnt cause the failure then why are dey being a bitch about it. They just dont want to spend money thats all. Keep argueing and good luck. I dont think it matters about who is in charge of the warranty. Thats a **** load of . hopefully they honor your warranty. Man this is making me mad.
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Old Dec 22, 2004
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Old Dec 22, 2004
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Originally Posted by PunkingCivic
I read it.. but they arent a car manufacturer.. they are an extended warranty company that isnt a part of Honda..
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Old Dec 22, 2004
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They are now telling me that it doesnt matter if the aftermarket parts caused the damage.. as long as they are on my car.. my warrnty is voided..
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Old Dec 22, 2004
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Originally Posted by Tipsy_AA
if the aftermarket part didnt cause the failure then why are dey being a bitch about it. They just dont want to spend money thats all. Keep argueing and good luck. I dont think it matters about who is in charge of the warranty. Thats a **** load of . hopefully they honor your warranty. Man this is making me mad.
Making me mad to.. I dont have $2,400 to give Aamco to finish the work and put my car back together..
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Old Dec 22, 2004
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f**k that..u paid money for warranty. if they arent gunna fix it get ur money back..no pt in payin extra if they are gunna take ur money and not fix it..thas bs.
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Old Dec 22, 2004
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Originally Posted by Dawn01Civ
They are now telling me that it doesnt matter if the aftermarket parts caused the damage.. as long as they are on my car.. my warrnty is voided..
Unless is explicitly says in your warranty something about aftermarket parts, they have no reason to void your warranty and deny your claim. Also, there's a federal law stating that unless those specific parts caused the damage, they have to cover it under warranty. There's no way that an SRI, exhaust and wheels caused any kind of torque convertor damage. So, this company is not above any federal law. Hate to break it to them, but looks like they're going to have to fix it under warranty. At least that's the my understanding of the whole thing.
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Old Dec 22, 2004
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Ok then lets see what we can do about it then...If you can't and I mean can't get them to warranty it then someone on this site has to have some connections for a tranny way cheaper than that...Id intall it for free if you were in Ottawa....Its not that hard
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Old Dec 22, 2004
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private warrenty companies are the ones you want to avoid.

take them to court get them to prove how the parts that you have on your car caused tranny failure.
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Old Dec 22, 2004
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Originally Posted by _Viper_
Ok then lets see what we can do about it then...If you can't and I mean can't get them to warranty it then someone on this site has to have some connections for a tranny way cheaper than that...Id intall it for free if you were in Ottawa....Its not that hard
I just got a PM from someone willing to sell one to me.. but I want to fight them first and see if I ccan get around it.

Taz - I looked through the book and I cant fins where it says anything about modifications..
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Old Dec 22, 2004
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Originally Posted by Dawn01Civ
Taz - I looked through the book and I cant fins where it says anything about modifications..
Alright then. If there's nothing in their book or the contract that they sold you, they cannont void your warranty. It would have to be in some sort of written documentation (ie, your contract) stating that any modifications done to the car and your warranty is void. But then there's still that federal law that they'd have to get around. I think this company is pretty screwed, one way or another. If you want, I'll help you continue to fight.
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Old Dec 22, 2004
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Hey I'm in CA and I'm having tranny problems too. I have a couple of engine mods on the car and I'm kinda scared that they will void my warranty if I take my car in. Any opinions on what I should do? The car has 18xxx miles on it and its an 02'. It has gotten all the tuneups on time(not from honda). Keep me updated with your situation man.

Edit: I have an AT.
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Old Dec 22, 2004
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Originally Posted by taz757
Alright then. If there's nothing in their book or the contract that they sold you, they cannont void your warranty. It would have to be in some sort of written documentation (ie, your contract) stating that any modifications done to the car and your warranty is void. But then there's still that federal law that they'd have to get around. I think this company is pretty screwed, one way or another. If you want, I'll help you continue to fight.
i found something.. "Modifications beyond those made by the original vehicle voids coverage under this agreement."

Well.. looks like i am screwed.
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Old Dec 22, 2004
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damn that sux...i wish i could help you out...damn bastards!!!!!
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Old Dec 24, 2004
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Originally Posted by Dawn01Civ
i found something.. "Modifications beyond those made by the original vehicle voids coverage under this agreement."

Well.. looks like i am screwed.
If that's the case, then getting new tires or a different engine oil other than the Honda brand would void the warranty.

Bring that line up in court.
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Old Dec 28, 2004
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copy of warranty

ask them to send you a copy of the warranty and high-light where it says any modifications void the warranty.....if they wont,..you could always try and threaten them to goto court...
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Old Dec 28, 2004
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The extended warranty company is a piece of crap and I just went ahead and payed for it... got it back today and I am happy..
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Old Dec 28, 2004
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How much are you getting tha tranny from that seller on this site?????????????/
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Old Dec 28, 2004
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what was modified that they think caused it to fail?
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Old Dec 28, 2004
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Originally Posted by _Viper_
How much are you getting tha tranny from that seller on this site?????????????/
I called him and it was for a Manual.. I have an automatic.. so that idea went out the window.
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Old Dec 28, 2004
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Originally Posted by slvrcivic
what was modified that they think caused it to fail?
They didnt care if my modifications had anything to do with the trans. messing up.. the whole point that they were trying to make is that if I have any modifications period.. that voided mt warranty. They are a bunch of d!cks.
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