Anyway, i will be back on later. I am going to eat dinner with my parents, grab more crap, and actually go home to see my (future) wife tonight. Some kits will be going out tomorrow and monday. Ill post tracking numbers whenever the next time i am online.
OK, i know it has taken longer than promised. And for that i am sorry. I have tried to respond to all questions, until my email server went down approx. 3-4 weeks ago. We averaged 1 call every 3 minutes for the past several weeks, and we havent really been taking any new orders.
Anyway, to the people that called and actually got through, here is the proof that your kits are ready to be shipped. We have all the complete civic kits and 1 waiting on a fuel system for the Group Buy people, with an added 3 semi-complete kits to sit on the shelves. Added to this, we have 3 celica GT kits, 2 celica GTS kits, 1 corolla kit, 1 matrix kit, and then 2 more civic kits in their respective shipping boxes.
We have taken measures to make all future kits much, much faster. We sent our header out to be cast, and all the pipes will be mandrel bent for us. The fuel systems are being machined out of billet aluminum, along with all of the aluminum fittings, etc. Also, our new turbo supplier will be shipping the turbos to us already clocked for each kit. Future times could be cut down to as short as 3-5 days, and prices could also drop.
I havent been online lately because (as some of you may know) i am about to get married, and i just moved into a place where both of us can live. Hell, i dont even have TV or a telephone there yet, so internet hasnt been on the top of my list. I have still been working a steady 60 hours per week, so moving has been slow. And a virus took care of the computer at the shop (thank you civic member that sent me that, i really appreciate it.)
And I beg to ask Mike "Dude, where's my manifold?" I want it this week or a refund + the $50 I paid to send that other POS back to hell. No more games - you don't want to reply to my emails, nor return my phone calls. I've been waiting forever. All of the pictures in the world aren't going to change shit until I have either A, money in my pocket, or B, a manifold in my hands. I don't give a rats ass if you are getting married - buisness is buisness. I'm sorry, but I have monitary things to take care of. I deserve an update.
Wow I just found out my fuel system is not complete even though I did pay $500 for a complete Fuel system..... well im NOT going to send it back and wait for it to be completed because It would take years. I am going to finish it myself.... its missing hoses from the vortech fmu and the plastic 3 T taps and also the relay and wiring as well..... I wired it myself. I am really dissappointed in SF...
its missing hoses from the vortech fmu and the plastic 3 T taps and also the relay and wiring as well..... I wired it myself. I am really dissappointed in SF...
odd, those are the exact things I was missing from my kit when it arrived.
I got ahold of Catalyst last week and he said he would send out the parts that same day, so we'll see if they arrive..
I want you guys to take my message as positive criticism and understand where I am coming from. I was raised in a way to never screw people over or sneak behind their backs. It is well evident that you ignore my calls bc its a 847 number, and when i call from somewhere else or a friend calls from another state, you guys answer the phone.
I know what it means to be backed up and stressed. But, stress needs to be equaled out with information. The more information one obtains, the less stressful he becomes because he can think through it. It gives that person options.
When you have no info, you have no options. I have customers who are asking for a large some of money back. Thats around $3000 per kit. To some, it may seem minor, but I am in charge of this money. And since I made the sale, no matter how nice some of these members are-- they will not loose 3 grand and will sue my store to get it back. Since I have no contact with you, I am forced to find you guys and play detective. If you only knew the amount of worry that I am in, you would see that calling me and at least telling me wats up is the right thing to do.
I appalogize for my furious message I left on your home machine, and the details I had to find about your life, etc. But this is no laughing or chilling matter. I do not appreciate getting no calls while you guys do R&D on a new product. I dont appreciate getting no emial response, when you guys decide that this weekend is good for camping. If I was making the kits, I wouldnt sleep until they were done - mark my words. I am no father and no figure to give you guys orders, just please understand, every small business that survives, survives on trust and an honor code. Small business do not have a reputation or such financial backing to do so. If you tell me that you can refund everyone and not loose a penny, then that is one thing; but I know that if I took legal action, the business would suffer great loss.
In conclusion, just do upon others how they would do to you. If you dont like being ****ed around, dont do it to your customers, and especially your vendor who brings YOU guys money. I am probably the last person on earth who gets mad or screams at others for things like this. I scream only when I am disrespected and lied to. I am sorry but until things show change in the way business is conducted, I can no longer sell your products. The kits are great and no one can touch your work, but the service is atrocious (sp). Please, please take this into consideration because
I do like the shop and love the products. I want nothing more than the underdog to have better stuff than all the main companies, especially greddy (all of you who know me know what im taking about ) If only there was info, we could have sold 2x more kits and your rep would go sky high. Please again, consider revising what you guys do so we can all benefit. Its sad to see such good skill get overrun by misconduct.
) If only there was info, we could have sold 2x more kits and your rep would go sky high. Please again, consider revising what you guys do so we can all benefit. Its sad to see such good skill get overrun by misconduct.
