| same thing happened to me a couple of months ago, im just too lazy to fix it but there is a way to open it without using that. Open the trunk and peel back the carpet on the left side of the trunk, reach in until you get close to the gas cap and you will a black knob thing with a wire going into it. turn it to the left or right while pulling and the door should open. You can go the dealer to get it fixed, i have just been too lazy to go and its not really that hard to open it from the trunk...let me know how it goes
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