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Hi everyone, I need your help to participate in a survey for my consumer behaviours course. It would be really awesome if your willing to take a couple minutes of your time to fill it out. Please PM me or email me (D.Dragon7@gmail.com) the answers if you wish to keep it confidential. And dont put your name on it. lol
Here is the survey, and I also have the full document with Disclosure Agreement that I could email you if you wish to see/read it.
Thank you for your time.
Mobile Banking Survey:
0) Are you a student?
• Yes • No
1) Are you male or female?
• Male • Female
2) What age category do you belong to?
• Under 18
• 18-24
• 25-34
• 35-44
• 45+
3) Please indicate your highest level of education
• High School Diploma
• College Diploma
• Undergraduate Degree
• Graduate Degree (Masters)
• PhD
4) Do you own a mobile device?
• Yes • No
If yes, please skip to question 6
5) Do you plan to buy a mobile device in the foreseeable future?
• Yes • No
If no, please end the survey. Thank you.
6) What kind of cell phone do you own (if you do not currently have one, which do you plan to buy?)
• Cell Phone
• Smart Phone (hand held computer with phone functions)
7) Based on your own perception, how often do you use your cell phone for calling, texting (SMS), internet access, and/ or other messaging services?
• Rarely
• Below Average
• Average
• Above Average
• Very Frequently
8) Do you access the internet using your cell phone?
• Yes • No
9) Do you perform online banking?
• Yes • No
If no, please skip to question 13
10) If yes, how often do you use online banking?
• Less than once a week
• 1-2 times a week
• 3-4 times a week
• 5-6 times a week
• 7 or more times a week
11) What do you use online banking for (select all applicable options)?
• Balance Checking
• View Transaction History
• Transfer Funds
• Pay Bills
• Monitor Use of Credit Cards
• Buy/ Sell Order for Stock Exchange
• Other
12) How secure do you feel about online banking?
• Extremely Insecure
• Insecure
• Indifferent
• Secure
• Extremely Secure
Mobile banking: a channel whereby the customer interacts with a bank via a mobile device (cellular phone/smartphone)
13) How interested would you be in using mobile banking?
• Not Interested
• Somewhat Interested
• Interested
• Very Interested
• Extremely Interested
14) If mobile banking were available tomorrow, how likely would you be to adopt it?
• Would Not Adopt
• Unlikely
• Indifferent
• Likely
• Absolutely Adopt
15) How secure do you feel about mobile banking?
• Extremely Insecure
• Insecure
• Indifferent
• Secure
• Extremely Secure
16) What would you use mobile banking for?
• Balance Checking
• View Transaction History
• Transfer Funds
• Pay Bills
• Monitor Use of credit cards
• Buy/ Sell order for stock exchange
• Other
17) How often do you think you would use mobile banking?
• Never
• 1-2 times a week
• 3-4 times a week
• 5-6 times a week
• 7 or more times a week
18) What is your annual income?
• $0-$7,999
• $8,000-$19,999
• $20,000-$34,999
• $35,000-$69,999
• $70,000+
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3) Please indicate your highest level of education
• Graduate Degree (Masters)
4) Do you own a mobile device?
• Yes
If yes, please skip to question 6
5) Do you plan to buy a mobile device in the foreseeable future?
• Yes • No
If no, please end the survey. Thank you.
6) What kind of cell phone do you own (if you do not currently have one, which do you plan to buy?)
• Cell Phone
7) Based on your own perception, how often do you use your cell phone for calling, texting (SMS), internet access, and/ or other messaging services?
• Below Average
8) Do you access the internet using your cell phone?
• No
9) Do you perform online banking?
• No
If no, please skip to question 13
10) If yes, how often do you use online banking?
• Less than once a week
• 1-2 times a week
• 3-4 times a week
• 5-6 times a week
• 7 or more times a week
11) What do you use online banking for (select all applicable options)?
• Balance Checking
• View Transaction History
• Transfer Funds
• Pay Bills
• Monitor Use of Credit Cards
• Buy/ Sell Order for Stock Exchange
• Other
12) How secure do you feel about online banking?
• Extremely Insecure
• Insecure
• Indifferent
• Secure
• Extremely Secure
Mobile banking: a channel whereby the customer interacts with a bank via a mobile device (cellular phone/smartphone)
13) How interested would you be in using mobile banking?
• Not Interested
14) If mobile banking were available tomorrow, how likely would you be to adopt it?
• Would Not Adopt
15) How secure do you feel about mobile banking?
• Insecure
16) What would you use mobile banking for?
• Balance Checking
• Transfer Funds
17) How often do you think you would use mobile banking?
• 1-2 times a week
18) What is your annual income?
• $0-$7,999
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